Hyundai Card, Hyundai Capital Services to be punished for improper business operation
January 17, 2014 Leave a comment
Hyundai Card, Hyundai Capital Services to be punished for improper business operation
2014.01.16 15:51:50
South Korea’s financial authorities are set to impose a penalty on Hyundai Card and Hyundai Capital Services, which were bent on making money, neglecting their customer protection duty, as the Korean financial industry has been hit by a massive leakage of customer information. This is because Hyundai Card turned a deaf ear to the authorities’ call for refraining from selling fee-based personal information protection products, while Hyundai Capital Services was caught having tapped illegal means to expand into supplementary business areas. The two companies are set to face sanction after Hyundai Card was found to have continued to accept payment for providing credit information protection service despite the Financial Supervisory Service’s request not to do so, and Hyundai Capital Services violated the rule of focusing on original business areas and expanded supplementary services such as credit loans, said sources in the financial sector Thursday. Both companies are supervised by CEO Chung Tae-young. Mr Chung, who is well known for design-oriented and innovative management in the financial industry, has been accused of being preoccupied with only profit and not caring for customers by financial regulatory officials. Hyundai Capital Services was infiltrated by hackers and suffered the leakage of 1.7 million customers’ information, and CEO Chung apologized to its customers for the incident in 2011.
