China: Delta blues; Shoppers will have to pay more as the world’s factory comes under wage and labour strain

China: Delta blues; Shoppers will have to pay more as the world’s factory comes under wage and labour strain

January 22, 2014 7:06 pm
China: Delta blues
By Demetri Sevastopulo
Shoppers will have to pay more as the world’s factory comes under wage and labour strain
Gerhard Flatz, the general manager of an Austrian factory in China that makes high-end skiwear for European brands, has a problem. He cannot find enough skilled seamstresses even though top performers can earn $1,500 a month, about eight times the local minimum wage in Heshan.
“China has a shortage of skilled labour,” says Mr Flatz during a tour of the Heshan factory southwest of Guangzhou.

As he walks past the pattern room where his most talented employees work, the garrulous Austrian explains that he is careful not to reveal their names to prevent poaching.
“This is like the NSA”, he says with a smile, referring to the most secretive branch of the US intelligence services.
Heshan is just one of the many cities in Guangdong that has transformed the province into the factory of the world. Shenzhen, the home to companies such as Huawei and Tencent, is another.
When Christina Zhang moved to Shenzhen in 1983, the rural fishing county was a far cry from the booming city it has become in the three decades since Deng Xiaoping created China’s first special economic zone .
“Most of the area was paddy fields,” says Ms Zhang, who works at PCH International, a logistics company. “I learnt how to ride my bicycle on Shennan Road. There were no cars [but] now it is the main road.”
Since Deng launched his economic reforms in 1979, Shenzhen has changed from a tiny county of 30,000 people across the border from Hong Kong to a metropolis of 10m with one of the highest per-capita incomes in China.
Shenzhen, Guangzhou, Dongguan, Foshan and other regional cities form the heart of the Pearl River Delta, a region of 56m that is vital to the world economy because it produces everything from bicycles to jeans and sex toys to iPads.
Dongguan alone made about 30 per cent of the toys delivered over Christmas around the globe. Yao Kang, deputy Communist party secretary of the city, says it also makes 20 per cent of the sweaters and 10 per cent of the running shoes worn by consumers. As locals say: “When there is a traffic jam in Dongguan, the world runs out of supplies.”
Underscoring its phenomenal growth, Guangdong last week estimated that its economy grew 8.5 per cent to Rmb6.33tn ($1.05tn) in 2013, which would sandwich it between South Korea and Indonesia.
The PRD has managed to produce cheap goods for so long because millions of migrants have been willing to work in factories making products they can rarely afford. In Shenzhen, authorities plan to raise its minimum wage by 13 per cent to Rmb1,808 next month. Although the city has the highest minimum wage in China, it would take a worker two months to earn enough to buy an iPad Air.
But the system is coming under strain in ways that affect everyone from London shoppers to young Chinese in Guangdong: workers are harder to find, wages are rising rapidly, raw material and land prices are going up, the renminbi is getting stronger and other regions are becoming increasingly attractive for manufacturing.
The obvious challenge to the region is labour costs, with wages in Guangdong rising at double-digit rates each year. That is unlikely to change since China is targeting nationwide annual increases of 13 per cent in its 2011-15 five-year plan, as part of a push to spur consumption and reduce the economy’s dependence on investment.
Roger Lee, chief executive of TAL, a Hong Kong company with 11 factories in Asia that produces clothes for dozens of global brands, says wages have doubled over the past five years. In 2008 its Dongguan factories made clothes at half the cost of its facilities in Malaysia and Thailand but that gap has since disappeared.
Crystal Group, one of Asia’s largest apparel companies with 11,000 workers in Dongguan, says organic costs – including wages and the strengthening renminbi – have risen 10-12 per cent over the past five years. As a result, it has been forced to shift production of commodity items such as polo shirts and underwear elsewhere.
“Our strategy is to . . . produce them in cheaper countries like Vietnam or Cambodia,” says Dennis Wong, executive director. “That is why we are still surviving.”
While some companies such as Crystal are shifting production to southeast Asia, others are moving to cheaper parts of China. Samsonite, the luggage maker that outsources about 65 per cent of its production to Chinese companies, has seen many of its vendors move to provinces around Shanghai in the Yangtze River Delta.
“About 80 or 90 per cent of the people we were working with were based in southern China,” says Tim Parker, chief executive of Samsonite. “Now probably the majority . . . we purchase comes from eastern China”.
Despite rising labour costs, any decision to leave the delta is not easy for foreign companies and their local manufacturers. Its ecosystem – everything from clusters of suppliers to road and rail infrastructure to access to ports in Shenzhen and Hong Kong – is hard to match elsewhere without sparking other cost increases.
Nick Debham, Asia head of consumer markets at KMPG, says textile manufacturers, for example, can shift lower-skilled production to countries such as Bangladesh and Cambodia relatively easily, although wages in those countries are also rising. But other industries, such as toy manufacturing, which is concentrated in south China, are less mobile as they rely on concentrated clusters of suppliers.
“There are so many ancillary bits and pieces that need to be in place, it is difficult to move the whole thing lock, stock and barrel out of China,” says Mr Debham.
For companies that are contemplating moving inland in China instead of overseas, the decision is no easier. Mr Lee of TAL says his company conducted a study five years ago that concluded that moving inland would cut labour costs by 15 per cent but that the level of infrastructure would not be as good as in Guangdong.
For manufacturers that cannot easily relocate, one solution is to automate more. Samsonite’s Mr Parker says his Chinese vendors are doing exactly that. He says there is plenty of scope since many Chinese factories use far more basic equipment than, for example, those the suitcase maker employs in its own facility in
Belgium.
“In China . . . you will find a totally different set-up and it is driven . . . by the relatively low cost of labour,” says Mr Parker. “That’s all changing because as the costs of labour increase, so some of our more enterprising suppliers are beginning to invest in more . . . sophisticated sewing equipment in order to reduce the labour content.”
Some local governments, such as Dongguan, are trying to accelerate that process with subsidies. Mr Yao, the deputy party secretary, points to the knitting town of Dalang as a successful example, saying that its factories used the government funds to buy 40,000 computerised knitting machines, reducing the need for 200,000 workers.
While manufacturers juggle solutions to rising labour costs, the trend is expected to get worse for various reasons. Rising wages are partly due to local governments raising the minimum levels. In its 2011-15 economic plan, Guangdong is targeting a 40 per cent rise. But the driving cause is factories being forced to pay more to attract workers amid an increasingly tight labour market.
Several factors explain the scarcity of workers but the main reason is demographics. As a result of its one-child policy, China’s working-age population – people between the ages of 15 and 59 – fell by 3.45m to 937m in 2012, in what was the first decline in many years.
The labour squeeze is exacerbated in the PRD as migrant workers now have greater opportunities in their home provinces. These new opportunities are a result of central government policies aimed at promoting inland development to reduce the income gap with rich coastal regions. The “go-west” strategy is creating jobs in the interior that are particularly attractive to women who in the past left their children and moved to Guangdong for factory jobs.
Another reason manufacturers are having to pay more is that workers are increasingly picky about jobs, since they have more choices as the PRD labour market shifts in their favour. Young workers are also less willing than earlier generations of migrants to toil in factories.
The explosive growth in smartphones and Weibo and Weixin – known as WeChat in English – one of the most popular social media services in China, has further empowered workers by making it easier for them to learn about other factories that may have better conditions.
Factories say finding female workers is increasingly difficult. The one-child policy, coupled with the general preference for male children, has skewed the gender balance, reducing the number of female workers. But young women also increasingly prefer service industry jobs over more arduous production line work.
The demographic and economic trends that are sparking higher wages in the PRD are forcing multinationals to raise prices, put more pressure on their suppliers to cut costs or simply accept lower profits.
But some manufacturers, such as KTC in Heshan, say a more serious issue than rising wages – which can be absorbed at a cost – is the difficulty in finding enough workers with the right skills to allow production to continue.
KTC has opened a factory in Laos but, as in the case of Crystal Group, the workers there make less complicated garments than in Heshan because they do not have the same skills as their Chinese peers.
Top Form, a Hong Kong lingerie maker, faces a similar problem. Kevin Wong, executive director, says it closed a factory in Shenzhen and opened one in Cambodia in 2011.
Mr Wong says that although wages in the southeast Asian nation are
one quarter of the level in Shenzhen, that was not the main reason for the move.
“It was never the labour cost. Once you don’t have the people, the overhead just kills you,” says Mr Wong, explaining that it was becoming impossible to find enough workers in Shenzhen.
Regardless of the industry, the challenges in the PRD are forcing all manufacturers to find cost-cutting solutions, with the most extreme one being relocation from China. But Mr Debham says talk of multinationals abandoning China are overblown, and that many companies do not follow through on their repeated threats to leave China.
“People think that the cost issues in China and the labour issues in China will inevitably force low value-added production out of China, but it is still there,” says Mr Debham.
Given the scale of manufacturing in the PRD, the region is likely to remain the world’s factory for a long time. But manufacturers in the region and consumers buying the products face a pricier future.
William Fung, chairman of Li & Fung, the big global sourcing company that procures products for everyone from Walmart to Target, says rising labour and raw material costs mean the model that served China and the world for 30 years has changed for good.
“The era where China subsidised the world’s standard of living – by giving them really affordable goods from 1979-2009 – is basically over,” says Mr Fung. “People will pay what other people will probably say is a proper price.”
Policy: Keep the cage but change the bird
Manufacturers are not alone in worrying about cost pressures in the Pearl River Delta. Guangdong is also promoting policies that it hopes will prevent it from losing economic competitiveness.
In what Wang Yang, the former Communist party secretary of Guangdong, referred to as “Teng Long Huan Niao” – “Keep the cage, but change the bird” – the province wants to replace inefficient low-cost and labour-intensive manufacturing with more high-tech and service companies and “greener” manufacturing.
As part of that push, it is developing several new economic zones to attract knowledge-based industries. They include Qianhai in Shenzhen, which it hopes to turn into a financial centre, and Nansha port in Guangzhou.
Guangdong is also talking to Hong Kong and Macau about creating a big free-trade zone with the two Chinese special administrative regions. In Guangzhou, Jim Barber, president of UPS International, said the zone would provide an important boost to the region by facilitating cross-border trade and logistics.
The proposal has taken on greater urgency since the central government unveiled a free-trade zone in Shanghai that is expected to provide a boost to the Yangtze River Delta, one of the main competitors to the PRD in China.
Xiao Geng, a PRD expert at the Fung Global Institute in Hong Kong, says the delta needs to push ahead with integration to facilitate knowledge-based industries. But he says it is moving too slowly, mainly because of the fragmented nature of the region, which includes many local governments in addition to Hong Kong and Macau.
Guangdong officials are worried about losing economic ground to Jiangsu – an increasingly prosperous Yangtze River Delta province – particularly since Hu Chunhua, the Guangdong party secretary, is a possible candidate to replace Xi Jinping as president roughly a decade from now.
The PRD received a boost in 2012 when Mr Xi chose to make his first trip as the new Communist party leader to Shenzhen, following in the footsteps of Deng Xiaoping’s southern tour three decades before. “We came here to . . . show that we’ll unswervingly push forward reform and opening up,” Mr Xi said.

Chinese hoteliers hope to catch a falling star

Chinese hoteliers hope to catch a falling star
By Josh Noble in Hong Kong

January 22, 2014 3:53 pm
In austerity China, only one thing can top a five-star rating: a four-star rating.
Last year, more than 50 Chinese hotels asked to have their five-star ratings downgraded, according to state-run news service Xinhua, as they attempt to regain business from chastened Communist party officials.
A number of other hotels have suspended their applications for five-star gradings in the hope of staying on government registers of acceptably austere accommodation.
The newfound humility of the hotel sector is the latest sign of Beijing’s running battle with bling.
President Xi Jinping, who came to power last year, has launched a nationwide campaign to stamp out the kind of lavish spending that became the norm for those in all echelons of the party apparatus at the height of China’s boom.
The aim is not only to quell corruption and waste but also to relieve potential social pressures from the wide and worsening inequality in one of the fastest growing economies.
It has sent shockwaves across the luxury industry, hitting products from Swiss watches to sports cars to shark’s fin soup.
Even as the festive lunar new year period approaches, banquets and parties have been cancelled while officials have been ordered not to accept the bribes – or “gifts” – to which many had become accustomed.
Other strict instructions include “travelling with smaller entourages, simplifying receptions, and practising frugality”, according to Xinhua. Government workers have been told to leave only clear dinner plates after a meal so as not to be accused of over-ordering at the taxpayer’s expense.
The result has been a plainer form of celebration as the country prepares to ring in the year of the horse. Toothpaste has replaced the iPad on the new year’s gift list, while the annual raffle no longer comes with a prize. Instead, workers are heading to the staff canteen.
Beijing’s clampdown on conspicuous consumption has spread far beyond the civil service. Many of China’s richest business people plan to cut down on giving presents over Chinese New Year, according to a report by wealth-tracker Hurun.
The excesses of the rulers were made clearer during the trial of Bo Xilai, the now-jailed former party head of Chongqing, a city-province of more than 30m. During his corruption hearing, details emerged of his personal fortune, a family villa in the south of France and of African getaways on private jets.
The round of belt-tightening has hit hotel operators particularly hard owing to the loss of banquet business and overnight guests. Chen Miaolin, vice-president of the China Tourism Association, told Xinhua that hotel revenue fell by around a quarter last year, in an economy growing more than 7 per cent.
But, as always in China, there are opportunities amid the crisis. Mr Chen, who also owns a chain of hotels, plans to close one of them after the new year holiday and reopen it as a nursing home. For him, silver may be the new gold.

Chinese offshore holdings: Xinhua reported it years ago

Chinese offshore holdings: Xinhua reported it years ago
23 January 2014 9:30AM
The fallout from a report on the secret offshore holdings of China’s business, military and political elites continues.
In case you missed it, here’s a brief summary of the report, compiled from leaked financial documents by the International Consortium of Investigative Journalists (ICIJ):
Relatives of at least five current or former members of China’s Politburo Standing Committee, the country’s most powerful decision making body, have incorporated companies in the Cook Islands or British Virgin Islands (BVI).
The files include details of a BVI company, Excellence Effort Property Development, 50% owned by Deng Jiagui, the brother-in-law of President Xi Jinping.
The Hong Kong office of Credit Suisse registered a BVI company for Wen Yunsong, son of former premier Wen Jiabao, while his father was still in office. Other western banks and consulting firms, including PricewaterhouseCoopers and UBS, also helped elites set up companies in tax havens.
Others notable persons include heads of state-owned enterprises, more than a dozen of the country’s wealthiest men and women, and members of the National People’s Congress,
It is estimated between US$1 trillion and US$4 trillion in untraced assets have left the China since 2000.
While the use of tax havens is not necessarily illegal, the revelations add to the increasing scrutiny of the accumulation of vast wealth by China’s powerful and well connected elite.
At the time of writing, the websites of many news outlets that had published details of the report were blocked or partially blocked in China. These include the website of the ICIJ itself, El País, a Uruguayan newspaper, France’s Le Monde, CBC of Canada, and The Guardian, which ran with the story on the front page of its UK edition Wednesday.
The Chinese internet has been scrubbed clean of news of the report. The Weibo blog account of the ICIJ has been deleted. A keyword search for ‘ICIJ’ and ‘China offshore’ on Baidu, China’s (censored) Google equivalent, turns up only one relevant search result: a discussion on Zhihu, a web forum known as a relatively free space for the exchange of online opinion. Zhihu is one of the services many Chinese are turning to as they abandon Weibo, which has been subject to a fierce crackdown on freedom of speech since the inauguration of President Xi.
Ironically, another Baidu search for ‘British Virgin Islands tax avoidance’ returns hundreds of results for pages that promise to explain the process of moving funds offshore.
The revelations come at an awkward time for the Chinese leadership. President Xi has led an anti-corruption drive in the government since coming to power. He has promised to target ‘tigers’ as well as ‘flies’ in the fight. Along the way his government has imprisoned civil activists who call for the full disclosure of officials’ assets. One prominent activist, Xu Zhiyong, went on trial the day the ICIJ report was published.
With the heads of many powerful state owned enterprises, titans of private industry — and the president’s own brother-in-law — now revealed to be hiding massive wealth abroad, Xi’s anti graft drive faces a make-or-break challenge to its credibility.
The ICIJ findings are a scandal, for sure. But they’re hardly a surprise. Reports on the secret wealth of the Chinese elite have been surfacing for several years now, thanks to extensive investigations by the New York Times, Bloomberg and others. The ICIJ report merely gives us an idea of the scope of the wealth being amassed.
There’s one other reason why the ICIJ findings aren’t necessarily a surprise. Official state media news agency Xinhua (hardly a bastion of investigative reporting) reported on Chinese companies’ exploiting the BVI as a tax haven back in November 2005. The Chinese language article is here. The author cites official statistics that ‘of the more than 80,000 companies registered in the BVI, around 20,000 have relations with Chinese enterprises.’ The report says Chinese enterprises are heading to the BVI for tax avoidance in droves.
The author goes on to interview Robert Matta, CEO of the BVI Financial Services Commission. Matta is asked, ‘How can Chinese enterprises take advantage of offshore centres to avoid taxes?’
It appears a lot of people read his answer.

For Liquor Makers, Cheer Dries Up in China; Liquor Companies Reeling From a Gift Crackdown Likely Won’t See Relief Soon

For Liquor Makers, Cheer Dries Up in China
Liquor Companies Reeling From a Gift Crackdown Likely Won’t See Relief Soon
PETER EVANS
Jan. 22, 2014 11:20 a.m. ET
LONDON—More than a year after the Chinese government banned extravagant gift giving and scaled back state-funded banquets, liquor makers are starting to feel punch drunk.
The crackdown on conspicuous consumption—part of an anticorruption drive led by President Xi Jinping —has hit spirits companies harder than most. Profit warnings, executive departures and restructuring drives have all been linked to the ban.
One potential opportunity for a revival is the coming Lunar New Year celebration over two weeks starting Jan. 31, traditionally the busiest sales period of the year for drinks companies in China. But the omens for a shot of New Year’s cheer don’t look good.
“No significant recovery can be expected due to the Chinese New Year,” Rémy CointreauSA, RCO.FR +0.34% the maker of Rémy Martin cognac, said Tuesday.
China is the world’s biggest alcohol market, making up 38% of global spirits consumption, according to the International Wine & Spirit Research industry body. The country is especially important for cognac makers: Rémy Cointreau derives about 40% of its total profit from cognac sales in China, while sales of the French liquor account for 15% of Pernod Ricard
SARI.FR +0.37% ‘s earnings.
At first, it was Chinese companies—especially those making baijiu, a rice-based white spirit—whose sales plummeted, some by more than 50% last year. But now, international competitors such as Pernod and Rémy Cointreau of France and DiageoDGE.LN +0.45%
PLC of Britain also have started to feel the heat.
Rémy said sales of its flagship cognac fell 35% in the three months through December as the group sharply reduced its shipments to China and tried to run down inventories that have piled up since the crackdown on corruption began.
Rémy said late last year that it expected operating profit in fiscal 2014 to drop 20%. Former Chief Executive Frédéric Pflanz blamed the “situation in China” for the profit warning. He resigned this month citing personal reasons, although some analysts have speculated that poor performance led to his departure.
The Lunar New Year marks an extended period of celebration in many other Asian countries. In China, giving expensive liquor—especially cognac—to gain favor with officials is common throughout the festival.
In the run-up to last year’s celebration, the Chinese government banned soldiers from drinking liquor at official banquets and toned down the lavish parties thrown by state-owned companies. Television commercials for expensive luxury gifts also were banned.
Although official sales figures aren’t released, analysts said spirits sales in China were down during Lunar New Year 2013. This year, many expect sales to fall again.
“It is a critical watershed for the spirits companies in Asia,” said Trevor Stirling, an analyst at Sanford C. Bernstein & Co. A “nightmare scenario” could emerge for Western liquor makers—as it did in Japan during the so-called lost decade of the 1990s—with patterns of entertainment changing for good and consumers reverting to less-expensive local spirits, he said.
The effect of such a shift would be catastrophic for the world’s leading beverage companies, many of whom rely on China to drive growth as Western markets remain sluggish.
Evidence of a slowdown is mounting. Overall spirits volume in China is expected to rise an average of 16% a year through 2016, down from 21% growth between 2006 and 2011, according to data tracker Euromonitor International.
Some of the decline can be attributed to China’s slowing economic growth. The country’s economy expanded 7.7% in the fourth quarter from a year earlier, slower than the 7.8% posted in the third quarter. But executives said the government’s austerity drive is eating into sales.
Pernod Ricard, the world’s second-largest distiller, warned late last year that the situation in China would weigh on profit this year. Diageo, the biggest, said government policies in China led to a substantial decline in sales of its Shui Jing Fang brand of baijiu, which the company bought outright last year.
Warwick Every-Burns, interim chief executive of Australia’s Treasury Wine Estates Ltd.TWE.AU -1.83% , the world’s No. 2 listed winemaker, said austerity measures in China were sapping demand and making forecasting for 2014 uncertain.
“We are observing signs that consumer pull-through in China is softening,” Mr. Every-Burns said, speaking at his company’s annual meeting. Treasury Wine declined to comment on recent sales in China, citing a quiet period before it releases its results in February.
Still, the size of the Chinese market means drinks companies are exploring ways to beat the government’s crackdown on elaborate gift giving. Consulting firms working in China said they had requests from clients in the spirits industry to help reposition their high-end products to fit in with austerity.
“Brands want to move away from signs of being visibly expensive,” said Adam Xu, a Shanghai-based director at management consulting firm Booz & Co. “There is now more of a focus on success than luxury.”

China’s First Default Is Coming: Here’s What To Expect

China’s First Default Is Coming: Here’s What To Expect
Tyler Durden on 01/22/2014 20:46 -0500
As we first reported one week ago, the first shadow default in Chinese history, the “Credit Equals Gold #1 Collective Trust Product” issued by China Credit Trust Co. Ltd. (CCT) due to mature Jan 31st with $492 million outstanding, appears ready to go down in the record books.
Of course, in a world awash and supported by moral hazard, where tens of trillions in financial asset values are artificial and only exist due to the benevolence of a central banker, it would be all too easy to say that China – fearing an all too likely bank run on comparable shadow products (of where there a many) as a result – would just step in and bail it out. However, at least until today, China has maintained a hard line on the issue, indicating that as part of its deleveraging program it would risk a controlled default detonation, in order to realign China’s credit conduits even though such default would symbolically coincide with the first day of the Chinese New Year.
In turn, virtually every sellside desk has issued notes and papers advising what this event would mean (“don’t panic, here’s a towel”, and “all shall be well”), and is holding conference calls with clients to put their mind at ease in the increasingly likely scenario that there is indeed a historic “first” default for a country in which such events have previously been prohibited.
So with under 10 days to go, for anyone who is still confused about the role of trusts in China’s financial system, a default’s significance, the underlying causes, the implications for the broad economy, and what the possible outcomes of the CCT product default are, here is Goldman’s Q&A on a potential Chinese trust default.
From Goldman Sachs: A Matter of Trust
Q. What has happened?
Local and international media (e.g. Caixin, Financial Times) have reported that a RMB 3bn three-year investment trust issued by China Credit Trust Company (CCT) is at risk of not making its principal repayment due investors on January 31 (which also happens to be the first day of the Chinese New Year). The trust assets were used to make a loan to a coal mine company for mine acquisition and related investments, but the company has still not received licenses related to two of five planned mines, and the owner of the company was reportedly arrested in 2012 for illegal deposit taking. It has been reported that ICBC referred the project to CCT, which structured the trust product as a “collective trust” rather than a “single trust” that typically is used by banks to securitize loans. The trust was sold through ICBC to approximately 700 private banking clients, and reports suggest that ICBC will not guarantee investors in the trust against losses. Our China banks team published detailed information on the trust structure, as well as shareholders and financials of the trust company (see “CCT trust product risk; potential scenarios imply slower trust/TSF growth”, January 20, 2014).
Q. What exactly is a Chinese “trust” and how is it structured?
A trust is essentially a private placement of debt. Investors in the trust must meet certain wealth requirements (several million RMB in assets would not be unusual, so the investors are either high net worth individuals or corporates) and investments have a minimum size (e.g. RMB 1mn). The appeal is a much higher yield than can be obtained through conventional bank deposits, in many cases 10% or higher, versus regulated multiyear bank term deposit rates in the low single digits. Trusts invest in a variety of sectors, including various industrial and commercial enterprises, local government infrastructure projects (via LGFVs), and real estate.
As our banks team noted, 29% of trust assets are invested in higher-risk industrial or commercial sectors.
A trust is not to be confused with a “wealth management product” (WMP). WMPs are available to a broader group of individuals, with much smaller minimum investments. They are typically sold through and managed by banks or securities brokers, with or without a guarantee of the payment of interest or principal (WMPs featuring explicit guarantees are booked on banks’ balance sheets; for other non-principal guaranteed products, implicit guarantees may be assumed by some investors). Funds from WMPs may be invested in a range of products including corporate bonds, trust loans, interbank assets, securitized loans, and discounted bills—so WMPs are best thought of as a “money market fund” or pool for other financial products.
Q. How do trusts fit within the “shadow banking” sector in China?
Trust assets total some RMB 10trn as of late 2013. Though small as a share of the total stock of credit in China (Exhibit 1), trust assets have been growing at an annual rate of over 50% in recent years. The net new credit extension from trusts approached RMB 2trn in 2013 based on estimates from our bank analysts, or more than one-tenth of broad credit flow (total social financing) for the year. (Please refer to the “CCT trust product risk” note cited above for further detail on trust asset growth and composition.)
Exhibit 1: Trusts still small as a share of total financing, but growing rapidly

image23

Source: Goldman Sachs Global Investment Research.
Some clients have asked about comparisons between the Chinese trusts and the SIVs (structured investment vehicles, sometimes known as “conduits”) that were prominent in the US financial crisis. The SIVs were off-balance sheet vehicles generally funded with short-term commercial paper (“asset-backed commercial paper”) with a period of a few days to a few months. Initially, these SIVs invested in relatively low risk, short-term receivables, although over time exposures shifted towards more complex, longer-term structured products such as subprime mortgage-backed securities or collateralized debt obligations. As doubts about asset quality began to arise in 2007, market funding conditions for the SIVs quickly deteriorated, requiring sponsoring banks to provide liquidity support and ultimately consolidate these assets on the balance sheet, which exacerbated funding pressures as well as asset write-downs. Similarities to Chinese trusts include the linkages with banks, the off-balance sheet nature of the trusts (true for many WMPs also), and the maturity transformation aspect (though it should be noted this is less extreme in the case of trusts, where investors are often committed for a period of a year or more, than for most SIVs; even WMPs typically have commitments of 3-12 months). Important differences include the relatively simpler assets of Chinese trusts – often loans, as in the CCT example – and the fact that the Chinese banking system is funded domestically (many SIVs raised funding across borders).
Q. Why is the potential default of a trust important?
With a large volume of trust products scheduled to mature this year, who bears the losses in the event of a default could set an important precedent. In our detailed research on the China credit outlook last year (see “The China credit conundrum: risks, paths, and implications”, July 26, 2013), we explicitly identified “removal of implicit guarantees” as one of four potential ‘risk triggers’ for a broader credit crisis. If the realization of significant losses by investors causes others to pull back from funding various forms of “shadow banking” credit, overall credit conditions could theoretically tighten sharply, with consequent damage to growth.
From the perspective of policymakers, the default of a trust under the current circumstances might be seen as having less risk of contagion than some other “shadow banking” products. First, the trust is explicitly not guaranteed by either the trust company or the distributor. Second, the investor base of a trust is typically a relatively small group of wealthy/sophisticated investors (the minimum investment in the CCT trust mentioned above was RMB 3mn). This contrasts with broadly offered wealth management products, which have many more individual investors with less investment experience and more modest personal finances. Third, the particular circumstances of this trust (lending to an overcapacity sector, failure to obtain key business licenses, arrest of the borrowing company’s owner) might make it easier for authorities to portray as a special case. Put another way, if the authorities felt obliged to provide official support to this product, it is not clear under what circumstances they would be comfortable letting any trust or wealth management product default.
Q. What are the options for policymakers?
The fundamental issue for policymakers is how any losses would be distributed among 1) investors, 2) the trust company and/or distributing bank, 3) the government and government-related entities. Potential options include:
Allowing the trust to default (investors take losses). As noted above, this would call into question the implicit guarantees perceived by some trust buyers, thereby increasing the risk that new trusts or other non-guaranteed products such as WMPs face more difficulty obtaining funds, leading to tighter overall credit conditions. On the positive side, it would encourage greater focus on the underlying credit quality and better risk pricing going forward.
Trust company and/or distributing bank provide support (levered institutions take the principal and/or interest losses), making an implicit guarantee explicit. Although legally there are no guarantees of principal from either the trust company or ICBC, to the extent the trust company manager or the distributing bank were obligated by policymakers (or other reputational or legal considerations) to provide support, it could prompt loss recognition, or at the worst a need for capital raising or shrinkage of the balance sheet if losses are substantial. As such, the quality of the underlying assets and due diligence are key to determine whether and how much losses might be taken by these institutions. Investor demand for trusts might rise after such a demonstration of support, but the higher perceived liability on the part of financial institutions would presumably reduce their appetite for issuing such products in the future.
Government-backed entity provides support (government takes losses). In this case, the short-term market reaction would presumably be relief, as refinancing risks would be reduced and both banks and trusts would be off the hook. However, moral hazard for both issuers and investors would be increased, raising the risk of credit problems further down the road. Policymakers might try to minimize this moral hazard by providing support indirectly (via some government-supported entity or third party, rather than publicly and directly) and/or by providing only partial support. An example of the former occurred last year, when an “unnamed party”, possibly the local government which provided some land collateral and guarantees to the trust loans, intervened to purchase the defaulted loans of a steel plate manufacturer, enabling the investors in a CITIC WMP to be repaid fully (see “Latest China bailout reveals risk of local government’s hidden debts”, Reuters, May 7 2013).
Some mix of these options is of course possible, if the financial institutions or government provides partial support. Most observers seem to expect at least a partial bailout of the investors, reflecting a compromise between concerns about moral hazard and concerns about contagion. Unless there is a total bailout explicitly funded by the government, credit conditions in the trust sector seem likely to tighten at least modestly. Some central government level policymakers could be open to seeing a default, as it would encourage more careful risk assessment and help to contain credit growth going forward. However, other central government and many local government policymakers might be more inclined to contain the problem. Local officials in particular may feel more pressure to support key local enterprises that are major employers and taxpayers; in the current case, officials could in theory take actions such as granting mining licenses to make the trust assets more valuable.
Q. What should investors watch to track the broader market impact?
Besides the immediate news on what approach officials take in the case of the CCT trust, investors can watch other financial metrics for signs of stress. As always, interbank rates are useful as an indicator of the marginal cost of bank funding. Spreads to yields on nonbank products may reflect their perceived risk, although they could also be affected by other factors such as tight overall liquidity conditions. While we do not have high frequency data on trust yields, WMP yields have moved higher of late. Finally, data on credit volumes will be important to watch. To the extent conditions tighten, this should become visible in monthly total social financing flows (the trust portion in particular).
Q. What is the potential impact on economic growth and markets?
The growth impact of a trust default is highly uncertain, as it represents the product of two unknowns. The first unknown is the change in overall credit extension which would result from the default, and the second unknown is the sensitivity of economic growth to new credit. In work last year on the relationship between credit and growth (“The ‘credit impulse’ to Chinese growth”, April 11, 2013), we estimated a RMB 300bn change in the average monthly credit flow would have an impact of 80bp on sequential annualized real GDP growth in the following quarter (with further, gradually fading effects in subsequent quarters if the lower credit flow persisted). This is not far from the average monthly flow of trust loans in 2013 implied by our bank analysts’ estimates. So with our assumption on credit sensitivity, a hypothetical sharp tightening in funding conditions that stifled this flow of new credit (not affecting existing trusts) would imply an 80bp hit to sequential (annualized) growth the following quarter, and roughly a 50bp hit to yoy growth over the following year. Intuitively, the modest estimated impact stems from the small size of the trust sector in the overall financial system. We emphasize the very high degree of uncertainty in these calculations—this is a back-of-the-envelope illustration rather than a forecast. On the side of a smaller effect, officials could take steps to reduce the impact on trust lending or other lending channels could pick up the slack; on the side of a bigger impact, spillovers could occur to non-trust lending or to the real economy via effects on business or consumer confidence.
In the credit markets, more willingness to allow losses should lead to greater differentiation between stronger and weaker credits. This is a theme we have emphasized for some time, including in our in-depth work on the China credit outlook last summer.
A policy/credit tightening bias may put pressure on China equities in the near-term, particularly credit-dependent, investment-heavy cyclical sectors. Investors are unlikely to reward either option 1 or option 2 above, as the default option may trigger contagion and risks to growth (thus earnings as well) and the “bailout by financial institutions” option is structurally unappealing (thus risks valuation). Option 3 is probably the only outcome that would support a slight market rebound near-term, in our view, as immediate contagion is averted and listed financial conditions are protected from bearing losses—though at the cost of longer-term moral hazard.

China cannot relax war on corruption;; Western banks must also take care not to fuel illegality

China cannot relax war on corruption

Western banks must also take care not to fuel illegality

January 22, 2014 7:07 pm

When Xi Jinping became leader of the Chinese Communist party a little more than a year ago, he made the fight against corruption a central theme of his leadership. Over the past year China has seen the detention of dozens of top officials on suspicion of financial improprieties. More than 180,000 people have been punished for corruption. Mr Xi has left little doubt that he believes unchecked graft threatens the future of the Chinese Communist party. Yet two events this week raise doubts about how sincere his drive really is.
First, there is the trial of Xu Zhiyong, a human rights lawyer, which has started in Beijing. Mr Xu is part of a loose group of civic activists who are campaigning for rules requiring government officials to disclose their financial assets. The demands he is making appear to be perfectly in line with the leadership’s anti-corruption drive. But he is now on trial for “gathering crowds to disrupt public order” – suggesting that Mr Xi’s campaign has its limits.
The second event was publication of a report by a Washington- based organisation called the International Consortium of Investigative Journalists. The report claims that more than a dozen family members of China’s top political and military leaders are making use of offshore companies based in the British Virgin Islands.
Financial records received by the ICIJ reveal that more than 21,000 mainland Chinese and Hong Kong residents have used offshore tax havens in the Caribbean to store their wealth. It is unclear how much of this activity is illegal under Chinese law. But the report is a reminder that the Chinese public has been left largely in the dark about how their country’s elite has amassed its wealth – and where its money is deposited.
The scale of corruption among Chinese officials is undoubtedly one of the biggest threats to the Communist party’s long-term survival. China’s rapid economic growth is creating internal tensions because of widening income differentials. If the popular perception grows that Chinese leaders are spending more time lining their own pockets than running the country effectively, then political unrest will surely follow.
We should not dismiss the way Mr Xi is trying to deal with the problem. After all, there are limits to how quickly he can act. If he allows the anti-corruption drive to gather pace at uncontrolled speed, he may undermine the Communist party completely. This may explain why the Chinese leadership wants to set limits to the role played by activists such as Mr Xu. Still, the Chinese middle class is weary of the corruption and backhanders that have plagued the country’s commerce. Mr Xi runs the risk of alienating the public unless he demonstrates that the anti-corruption campaign is waged with a minimum of fear or favour.
In the meantime, western financial and corporate leaders need to realise that Chinese corruption is not an issue to which they can turn a blind eye, either. This is because the ICIJ suggests that western banks and accountancy firms have acted as middlemen in the establishment of offshore companies for Chinese clients.
There is still much we do not know about the offshore investments by the Chinese elite. But over recent years, several banks have fallen foul of international authorities because of their support for illegal activities. In 2012 HSBC was fined $1.92bn by US regulators after illegally conducting transactions on behalf of customers in Iran, Libya and Cuba. A decade ago a number of European banks were embarrassed when it emerged that they were handling billions of dollars of assets linked to the former Nigerian leader Sani Abacha. Whatever the challenges of doing business with China may be, western banks should make sure that they are not fuelling corrupt practices.

China households elude taxman – and official GDP bean-counters

China households elude taxman – and official GDP bean-counters
Wed, Jan 22 2014
By Koh Gui Qing

BEIJING, Jan 23 (Reuters) – China’s famously frugal households may be living larger than they are letting on.
Economists have long warned that China needs to pump up domestic spending to offset an over-reliance on credit-fuelled investment and exports for growth, and in their latest blueprint for reform China’s leaders have vowed to do just that.
Data released this week showing China’s economy grew 7.7 percent last year suggested the imbalance is worsening, with consumption unchanged at just under 50 percent of GDP, but investment growing to slightly more than half.
A growing number of economists, however, say official statistics have got it wrong. To avoid taxes, consumers routinely get employers to buy things for them, resulting in a gross underestimation of how much consumers spend and exaggerating just how lopsided China’s $9.4 trillion economy is.
“China’s consumption is not low,” said Zhu Tian, an economist at the China Europe International Business School in Shanghai, who co-authored a recent report on the subject. “It’s actually desirable,” he said.
Government estimates put household spending at roughly 36 percent of GDP, the result of a long decline from 49 percent in 1978. Household consumption in Thailand, which is slightly poorer than China in terms of GDP per citizen, is 56 percent of GDP, according to the World Bank. In the United States, households spend the equivalent of 69 percent of GDP.
But Zhu and other economists say government estimates overlook trillions of yuan in hidden household spending, particularly among China’s increasingly affluent middle class. Add that and household spending amounts to about half of GDP, and more than 60 percent when combined with government spending, according to Zhu’s study, which was published in September with Zhang Jun from Fudan University’s China Center for Economic Studies.
The implications are far-reaching, at least statistically. If Zhu and Zhang are right, not only do consumers represent a larger part of China’s economy than thought, but estimates of China’s vaunted household savings rates may be inflated, investment’s dominance may be overstated and China’s economy may be larger than current estimates.
The government may also be due a lot of income tax.
Zhu and Zhang go even further, saying that their findings challenge the notion that consumption is inadequate, a problem analysts and policymakers, including the World Bank, have blamed on inadequate social safety nets such as unemployment and health insurance.
REFLEXOLOGY AND SING-ALONGS
Collecting data on consumption is challenging in any developing country because so many of the things people buy are informal services not captured by tax authorities, such as foot massages, karaoke sessions or food from street vendors.
“All of these issues with statistics are common to fast-growing economies,” said Bert Hofman, chief economist for East Asia and the Pacific at the World Bank in Singapore.
China’s statistics have drawn their fair share of brickbats from economists, who have resorted to a host of exotic alternatives – from consumption of salt to sales of imported Audis – to gauge the true health of the second-largest economy.
China’s National Bureau of Statistics declined to comment, though it has in the past conceded it may be underestimating consumption. It plans to revise the way it calculates GDP as early as this year.
“After the correction,” said Hofman, “China will look a lot more normal – more balanced, some would say.”
In the meantime, economists say poor data collection paints an excessively bleak picture of consumption. One problem is sample size: China’s statisticians base their estimates of household spending in this nation of 1.35 billion people, or 402 million households, on surveys of just 100,000 households.
Then there is the way they add up expenditures. Take housing costs. China tallies data on how much households pay in rent, but uses outdated values to calculate the value of housing to home owners.
PERQUISITE REPUBLIC
But the list does not end at rent. To compensate for lower wages, companies in China routinely lavish employees with gifts ranging from mobile phones and household appliances to luxury cars and vacations.
“This happens all the time, and of course it is not the right way,” said Helen Qiao, an economist at Morgan Stanley in Hong Kong.
By taking part of their pay in undeclared perks, employees lower their taxable income and companies reduce their taxable profits. Perks are particularly popular among those Chinese with the biggest tax liabilities – its wealthy.
And while these items are for personal use, once a company pays for them instead of a private household, the expense is classified as a business cost and left out of consumption and GDP.
Omissions like that missed 7 trillion yuan ($1.2 trillion) worth of household spending in 2009, Zhu and Zhang estimate in their report. Morgan Stanley’s economists calculated last year that government statisticians missed roughly $1.6 trillion in spending in 2012, meaning household consumption was actually equivalent to 46 percent of GDP.
But even at 50 percent of GDP, China still needs to get households to consume more domestic services if it wants to create a viable and growing middle class, said Kevin Lai, an economist at Daiwa Securities in Hong Kong.
“You can forever keep investing in new capacity, but where is the demand?” Lai said. “At the end of the day, you need to find demand to feed that capacity.”
To Zhu, however, China’s consumption levels are already healthy; it is Beijing’s emphasis on boosting consumption that needs re-examination.
“All the talk about China investing too much and consuming too little is meaningless,” he said. “The focus of change should be on improving equity and the efficiency of investment, not stimulating consumption.”

China abandons its pursuit of growth at all costs; Beijing knows the stakes are too high to allow for anything other than a gradual change of dosage

China abandons its pursuit of growth at all costs

January 22, 2014 4:54 pm
By David Pilling
Beijing knows the stakes are too high to allow for anything other than a gradual change of dosage
If Hu Jintao was a growth junkie, Xi Jinping wants to put China’s economy on a methadone programme. Under Mr Hu, the former president, Beijing was addicted to economic expansion. China defied the collapse in external demand that followed the 2008 Lehman Brothers crisis by ramping up spending on roads, ports and smelters through a huge expansion of credit funnelled into the economy via compliant banks and local governments desperate to meet centralised growth targets. The economy grew at near double digits even as exports slowed dramatically and the current account surplus shrank from 10 per cent of output to just 2-3 per cent.
As with heroin, though, the ecstatic highs had side-effects. The economy became ever more dependent on quick fixes. It took more and more inputs – in the form of easy credit and cheap raw materials – to produce each unit of gross domestic product. Debt, some of it unrepayable, rose sharply. Capacity ballooned beyond demand.
Mr Xi, who took over the presidency in March last year, has served notice that enough is enough. From now on, China will not pursue expansion at all costs. The quality of growth will be emphasised. There have been several indications of a change of heart. Short-term interest rates have been allowed to rise almost 3 percentage points and credit growth has been slowed from a hair-raising peak of 23 per cent to a (still hardly abstemious) 18 per cent. The cost of material inputs, from electricity to water and land, will be subject to market forces.
Local governments are – at least according to official propaganda – from now on to be judged not by the speed of growth but by the progress they make in other areas, including cleaning up bad debts. When it comes to borrowing, the government has come clean, up to a point. Two audits have been published detailing the rise in public debt. Even the more sanguine one admits to a near 70 per cent rise in local government obligations in just two and a half years, or 40 per cent if contingent liabilities are excluded.
Implicit in this change of direction is a trade-off between growth and economic efficiency. The government is expecting growth of about 7.5 per cent in 2014. In previous years it has made its forecast deliberately low and then come in triumphantly above expectations. This year, if anything, it could go the other way. By the end of 2014 growth may be slowing towards 6 per cent, even if the result for the year as a whole is still likely to be 7 per cent or above.
A shift from the inefficient state sector entails risks but anyone who stands in the way could end up on the wrong side of the ‘law’
Very high growth is not as important as it once was. China’sworking-age population
has begun to shrink. Although many university graduates find it hard to get the jobs to which they aspire, unemployment for the economy as a whole is not likely to be a problem. If higher-quality growth is now the aim, the means is to allow the private sector a bigger role. The hope is that if the banking sector is liberalised and private companies are allowed to compete against inefficient state-owned enterprises, capital will be allocated to better-run corners of the Chinese economy.
Arthur Kroeber of GaveKal Dragonomics reckons that if every renminbi funnelled to the state sector were transferred to private enterprise, productivity could be as much as doubled. By that “magic trick” growth could be maintained even as levels of investment – still running at 6-7 percentage points above GDP – were cut. In practice, the transition is unlikely to be so smooth. This implies that, if the government does not revert to the norm of the Hu years by opening the credit spigots when the going gets tough, growth will slow faster than some are currently bargaining for.
Beijing will take things steadily so as not to provoke a crisis. In late December it gave local governments permission to roll over debt. Many have borrowed short-term in order to finance long-term projects, some of which will not turn a profit for years, if ever. Local authorities have been told to lengthen their debt maturities. That suggests they are being chivvied to put their finances on a sounder footing. Much attention has been paid to local government debt, much of it off balance sheet. But corporate borrowing may turn out to be a bigger problem. According to the Chinese Academy of Social Sciences, if state-owned enterprise borrowing is included, total government obligations rise to 151 per cent of GDP. In one of the first visible signs of stress, loans to a near-bankrupt coal company that were bundled up and sold to retail investors as a wealth management product are on the verge of default. ICBC, the world’s biggest bank by assets, which distributed the investment vehicle, has so far refused to stand behind the $500m issue.
A shift from the inefficient state sector – which actually expanded during the Hu years – to the private sector entails risks. It is also bound to tread on some powerful toes. Opposition, though, is likely to be muted given Mr Xi’s crackdown on corruption. Anyone who stands in the way could end up on the wrong side of the “law”. Some onlookers, in their perennial hunt for crisis, are waiting for the Chinese economy to blow up. The outcome, however, may be more benign: slower growth of somewhat better quality.

Can China Innovate Without Dissent?

Can China Innovate Without Dissent?
By STEPHEN L. SASSJAN. 21, 2014
ITHACA, N.Y. — Will China achieve technological dominance over the United States, surpassing us in scientific and engineering innovation?
A lot of people seem to think so. China’s recent landing of an unmanned spacecraft on the Moon, its advances in renewable energies and high-speed rail, its increasing number of patent filings and its vast spending on research and development have contributed to a perception — held across much of the world, according to a Pew Research Center poll conducted last summer — that China is poised to overtake America as the world’s leading power, if it hasn’t already done so.
Concern that China — home of landmark innovations like printing and gunpowder — might reclaim its legacy as a land of invention is voiced at even the highest levels of the American government. In 2011, Steven Chu, the energy secretary at the time and a Nobel-winning physicist, remarked on China’s dominance in the production of low-cost solar-energy cells, urging, “We really can and should take back this technology lead.”
Americans shouldn’t be so worried. Yes, China has demonstrated skill in moving to higher-value manufacturing, and excelled at improving existing technologies, while producing them more cheaply. But it has not excelled in true innovation. (The first modern solar cell was invented in the United States.)
No one knows this better than the Chinese themselves. Before he stepped down as president in 2012, Hu Jintao directed that vast sums be spent on supporting scientific innovation to “achieve the great rejuvenation of the Chinese nation.”
But as a scientist who has taught in China, I don’t believe that China will lead in innovation anytime soon — or at least not until it moves its institutional culture away from suppression of dissent and toward freedom of expression and encouragement of critical thought.
Almost all the paradigm-shifting innovations over the past few hundred years — from Michael Faraday’s generating electricity by moving a copper wire through a magnetic field in London in 1831 to the invention of the transistor at Bell Laboratories in New Jersey in the 1940s — have emerged in countries with relatively high levels of political and intellectual liberty. Why is this?
A first reason is cultural: Free societies encourage people to be skeptical and ask critical questions. When I was teaching at a university in Beijing in 2009, my students acknowledged that I frequently asked if they had any questions — and that they rarely did. After my last lecture, at their insistence, we discussed the reasons for their reticence.
Several students pointed out that, from childhood, they were not encouraged to ask questions. I knew that the Cultural Revolution had upturned higher education — and intellectual inquiry generally — during their parents’ lifetimes, but as a guest I didn’t want to get into a political discussion. Instead, I gently pointed out to my students that they were planning to be scientists, and that skepticism and critical questioning were essential for separating the wheat from the chaff in all scholarly endeavors.
A second reason is institutional: Much of American innovation started with the bright ideas of a few individuals, working in an industrial, government or university laboratory, or perhaps a garage in Silicon Valley. While government support for R&D is essential, innovation is typically the product of a bottom-up approach. A classic example is the letter Albert Einstein wrote to President Franklin D. Roosevelt in 1939, arguing that nuclear fission could be the basis of a powerful bomb, which led to the Manhattan Project.
In 2006, I led a group of scientists from Cornell to discuss possible collaborations on nanotechnology with colleagues at Tsinghua University in Beijing and Shanghai Jiao Tong University. Over meals, Chinese colleagues told me that scientific research was initiated in a top-down manner.
A third reason is political. Free societies attract foreign talent. England gave birth to the steam engine in the 18th century in part because of Denis Papin, a Huguenot who had fled France for greater religious tolerance in England. His idea of using steam and atmospheric pressure to do work, taken up by Thomas Newcomen and James Watt, powered the first Industrial Revolution.
During a trip to China last fall, I couldn’t help but notice not only the lack of access to several Western news sources, but also the cynicism about the news in general. Those “in the know” distrusted what they were told by state news agencies like Xinhua and CCTV.
The case of Xia Yeliang, an associate professor of economics at Peking University, who was dismissed, supposedly for speaking out against one party rule, does not inspire confidence in academic freedom.
While in Beijing, my wife and I visited the 798 art district in the city’s northeast. During our stroll of galleries and studios, I asked about the artist and dissident Ai Weiwei, whom we had met in Berkeley, Calif., in 2008. The woman I spoke with said that it was too dangerous to try to visit him, because there were so many police around his compound.
The significance of China’s vast spending on R&D cannot be overstated, particularly at a time when the United States has made short-sighted cuts to the budgets of the National Institutes of Health, the National Science Foundation and other agencies that finance research.
Perhaps I’m wrong that political freedom is critical for scientific innovation. As a scientist, I have to be skeptical of my own conclusions. But sometime in this still-new century, we will see the results of this unfolding experiment. At the moment, I’d still bet on America.
Stephen L. Sass, professor emeritus of materials science and engineering at Cornell University, is the author of “The Substance of Civilization: Materials and Human History from the Stone Age to the Age of Silicon.”

Beijing’s Plans to Fix Traffic Problems with ‘Congestion Fee’ Stuck in Slow Lane; Many cities around the world have hit car users with fees that lessen congestion and pollution, but officials in China’s capital have been slow to copy the idea

Beijing’s Plans to Fix Traffic Problems with ‘Congestion Fee’ Stuck in Slow Lane

01.22.2014 19:20

Many cities around the world have hit car users with fees that lessen congestion and pollution, but officials in China’s capital have been slow to copy the idea
By staff reporter Liu Hongqiao and intern reporter Zhang Xia
Beijing) – At a press conference in Beijing in December, Steve Kearns of Transport for London, the city’s public transport operator, displayed two photographs. Both showed London streets, one at the end of 19th century, the other at the end of 20th.
“It’s hard to imagine that these two pictures are separated by only 100 years, judging by the primitive modes of transport we used before,” Kearns said, a reference to the horse carts in the first picture.
But despite the advances in technology, modern-day traffic problems mean the horse-powered vehicles in the first pictures required the same amount of time to cross London as the autos in the second.
In 1999, around 185,000 vehicles entered the City of London in Britain every day, and traffic was so bad that the average speed was just 15 kph. However, after a congestion charge was introduced in February 2003, the number of autos in the city within a city fell dramatically.
Many other cities around the world have adopted the congestion charge as a means of combating traffic-related problems. Experience from these cities shows that the congestion charge has helped improving local traffic situation, help raise funds to build public transport and aid the environment by reducing emissions.
In light of these success stories, research has begun into imposing the scheme in chronically congested Beijing. In December 2010, the city’s government proposed “studying the implementation of a congestion charge scheme on certain roads and putting it into practice over a given period.”
However, three years on, the capital’s traffic and pollution problems are worse than ever and there is no date set for implementing a congestion charge. The number of vehicles on the city’s road has increased from 4.69 million in 2010 to 5.4 million last year.
In October, there were renewed calls for a congestion charge program as part of the government’s promise to fight pollution from vehicles between 2013 and 2017. Other major cities in China are considering similar moves, although none has taken such a step.
Double Win
A congestion charge is essentially an economic method of regulating traffic by imposing fees on vehicle users that travel a city’s more crowded roads. Charges vary by city. London and Stockholm, in Sweden, charge according to region. Singapore targets individual roads. These zones tend to overlap with low-emission zones, which control traffic flow by imposing strict limits on vehicle emissions.
Data from the Stockholm government shows that during a seven-month trial in 2006, traffic flow fell by 20 percent and air quality improved by around 10 percent. The city’s air quality has improved immeasurably in recent years, with the congestion charge being perhaps the biggest reason for this. Residents who initially opposed the charge now strongly support it.
Milan is another success story. Silvia Moroni, of from the Italian city’s environmental bureau, says traffic and emissions have both fallen since a congestion charge was introduced in 2012.
For years, traffic jams have been the subject of much debate among Beijing’s Net users, who list it as one of their three main sources of frustration, along with air pollution and sandstorms. Reports from a government-backed institute, the Beijing Transportation Research Center, show that the capital’s traffic problems have worsened since the 2008 Olympics. Data collected in November revealed that traffic during morning and evening rush hours increased 4.3 percent and 6.1 percent, respectively, from the year before.
Transport expert Wang Quanlu, from the U.S. science and engineering research center Argonne National Laboratory, said that a congestion fee kills two birds with one stone. “Not only will it reduce traffic congestion, but it also improves the city’s air quality,” he said.
Because the quality of vehicles and oil is much lower in China than abroad, less auto use would result in even greater benefits here than elsewhere.
Research Requirement
Many foreign countries have ways to analyze transportation and its impacts on urban areas, Wang said. This information can be used to create congestion charge schemes that are appropriate for an individual city. However, Chinese cities lack such data.
A 2011 report from the independent Beijing Zhonglin Assets Co. Ltd. said that Beijing suffers economic losses of 105.6 billion yuan each year due to traffic congestion, or 7.5 percent of its GDP. This included environmental damage of over 45 billion yuan.
Despite these figures, academics are still debating the full extent of environmental damage caused by vehicle emissions. Professor Xie Shaodong, of the Department of Environmental Sciences at Peking University, said that not enough research has been done to yield a figure.
“The policymaking of foreign government is based on scientific analysis,” Xie said. “Before a policy is officially launched, a huge amount of time is spent conducting research to assess the environmental and economic benefits. Before we make policies, do we also make the relevant assessments?”
Footing the Bill
Despite the fact many believe a congestion charge would have positive results, some experts say that the severe overcrowding of Beijing’s public transport is an obstacle to such a imposing such a fee.
Beijing has been very ambitious in its plans to expand public transport links. The city government wants public transport as a share of total transport to rise to 52 percent by 2017, from the current 44 percent. This pales in comparison to London, where public transport accounted for 85 percent of all transport even before the vehicle charge was introduced.
Gunnar Soderholm, an environmental official in Stockholm, said a good public transport system is a prerequisite to introducing a congestion charge. Ding Yan, an environmental protection official in Beijing, shared similar concerns. “Although the Beijing public transport system is developing at quite a rate, it is still not capable of supporting the city’s huge population.”
Then there are reports that officials want to raise the price of public transport. Government subsidies for public transport rose to over 18 billion yuan last year, and plans are apparently in place to introduce higher rush hour fares for subways.
Wang says it is simply not sustainable for the government to keep subsidizing public transport, saying: “Eventually someone will have to foot the bill.” He said that if the funds raised from a congestion charge can be set aside to improve the public transport – as was the case in London – then the government would be relieved of a huge financial burden.
A Difficult Fit
Many experts Caixin interviewed said it would be difficult for Beijing and other Chinese cities to copy the success that London, Stockholm and other foreign cities have had with the congestion charge, especially considering their traffic problem and urban planning situations.
Zhao Jian, an economics professor at Beijing Jiaotong University, said that “Beijing’s congestion problems are so deep-seated that there is traffic practically everywhere.” He said a congestion charge in the capital would not be feasible in practice and would not produce the desired results.
Ding said the layout of Beijing’s roads would cause problems. Years of poor urban planning mean the city lacks the structure of foreign cities, a structure that lends itself to a congestion charge. He also predicted that difficulties in pricing would arise. If the fee was too low, it would have no effect. If it was too high, it would alienate all but the wealthiest people.
Congestion problems are a symptom of the country’s rapid urbanization. The Energy Foundation, a U.S. non-governmental organization, estimates that by 2023, there will be 200 vehicles per 1,000 people in China. Beijing reached this target three years ago. This indicates not only will traffic deteriorate in the likes of Beijing, Shanghai and Guangzhou, but it will also worsen in smaller cities as well.
Gong Huiming, who directs the program, is concerned. “In 10 years, more than 600 second- and third-tier cities will face the kind of congestion Beijing has now,” referring to the country’s smaller cities and those in its western regions.
“But how many of those cities have Beijing’s technological, managerial or financial capability? My biggest worry is that the authorities will waste the revenue generated from the charge.”
Ding, however, was more concerned about the public backlash if the government fails to achieve its goals with a congestion fee. “If the air pollution is still this bad in a year or two, how can the whole scheme by justified to the people?”
 

US start-up raises $10m for ‘finance Siri’; Investors offered virtual assistant to research global events

Investors turn to virtual ‘Warren’ tool for complex answers

January 22, 2014 4:08 pm

By Arash Massoudi in New York
Forecasting the market impact of a catastrophic US hurricane or an explosion in a Middle Eastern country usually requires serious time and brainpower.
Now a group of trading technology executives has teamed up with former Googleengineers and entrepreneurs to create a “virtual market assistant” – like Apple’s Siri, but for investors – that they claim will answer complex financial questions about global events instantaneously.
Kensho, a Cambridge, Massachusetts start-up, said on Wednesday its venture had secured $10m in seed financing from a group of investors including Google Ventures, Accel Partners, and Devonshire Investments, the private equity arm of asset manager Fidelity Investments.
The company said its assistant – named Warren to evoke the spirit of Warren Buffett – was already being tested by some asset managers and research teams.
The development highlights a growing interest among entrepreneurs and investors in taking technological advances widely adopted in consumer markets, such as the Siri virtual assistant on Apple’s iPhone, and applying them to financial services. Typically, such cutting-edge advantages have largely been the preserve of a small group of investors with large research and development teams.
Kensho said Warren could shorten investment research cycles from days to minutes and that it can currently answer 1m questions. That figure is set to rise to 100m distinct questions, and it will be able to respond to questions posed verbally by the end of the year, according to the company.
Daniel Nadler, Kensho chief executive, said: “A financial professional can watch the news, see a protest in Egypt and ask the system what happens to energy prices when there is civil unrest in the Middle East. Right now, what you would need to do is to go into a data provider, export spreadsheets, normalise them, create a time series and export that into a computer model.” The start-up is the first business run by Mr Nadler, 30, who is also a visiting scholar at the US Federal Reserve.
Warren relies on what Kensho says is one of the largest unstructured geopolitical and weather databases not run by the government. The company said it can answers questions such as: “What happens to Home Depot, home builder stocks, and cement company share prices following Category 4 hurricane landfalls in the continental US?”
Stanley Young, a former chief executive at Bloomberg Enterprise and an advisory board member at Kensho, said: “It is creating insight from data and allowing people to ask intelligent questions of the data.”
Kensho says Warren, which runs on a Nasdaq OMX cloud computing platform, will be rolled out to investors in the coming months at varying prices depending on the kind of investor.
The group has also appointed James Shinn, the former National Intelligence Officer for Asia at the CIA and the former assistant secretary for Asia in the US Department of Defense, to its advisory board.
David Jegen, managing director at Devonshire Investors, said: “Active asset management requires constant innovation to stay ahead, and we are just beginning to see how technology will transform existing approaches.”

Authorities in Beijing have ordered high-end clubs in public park grounds to close or downgrade to an acceptable level, a move to curb officials’ extravagance.

Fancy clubs in parks closed
BEIJING, Jan. 15 (Xinhua) — Authorities in Beijing have ordered high-end clubs in public park grounds to close or downgrade to an acceptable level, a move to curb officials’ extravagance.
Business at two clubs in Beihai Park called Yushantang and Shanglinyuan, known for their luxurious decorations, expensive meals and services, has been suspended, according to a statement issued by the Beijing Municipal Commission for Discipline Inspection of the Communist Party of China (CPC) on Wednesday.
Two other clubs in the grounds of Zizhuyuan and Longtan parks have been ordered to lower their prices so ordinary people can afford their services, it said.
There are 24 private clubs or high-end recreational venues in public park grounds in Beijing. The clubs have been ordered to move out of the parks when their leases end. The parks should not allow such clubs to operate within the grounds, as required by Beijing Municipal Government.
The move, led by the commission with support from landscape, cultural relics and park management government departments, targets “unhealthy practices in clubs” and has been incorporated into China’s “mass-line” campaign.
The “mass-line” campaign was launched by the CPC Central Committee in June to bridge the gap between CPC officials and members, and the general public, while cleaning up undesirable work styles such as formalism, bureaucracy, hedonism and extravagance.
Public opposition towards private clubs has been on the increase. They are often unlawfully built with public resources, sometimes in historical buildings, and frequented by the rich and powerful.
Xinhua reporters found last month that a single dish on Yushantang’s menu cost as much as 10,000 yuan (1,654 U.S. dollars), or two months’ salary for the average local.
“The meals there are meant for officials and the wealthy, not for us,” said a senior citizen who was exercising in front of the club.
Jiangxi Province, Changsha in Hunan and Nanjing in Jiangsu, launched similar campaigns this month.
In a circular released by the Central Commission for Discipline Inspection (CCDI) and the steering group of the CPC’s “mass line” campaign in December, officials are ordered to shun high-end clubs to avoid extravagant practices and power-for-money or power-for-sex deals.
Kong Fanzhi, chief of the cultural relics bureau of Beijing, said fancy clubs in parks and historical buildings clearly invaded on public resources for the privileged.
“Parks and historical sites are public treasures, which should be open to the general public, rather than the privileged few,” said Kong, also a member of the Beijing municipal committee of the Chinese People’s Political Consultative Conference, a political advisory body.
He said clubs in historical buildings went against cultural protection regulations.
Zeng Yuanji, also a political advisor and deputy head of the graduate school of the Communication University of China, suggests authorities investigate why such clubs were built inside public parks in the first place under the supervision of park management departments.
“The fundamental root for the misconduct should be found out and eradicated to curb corruption,” he said.
Chinese President Xi Jinping on Tuesday stressed that the anti-graft fight is vital for the Party’s integrity in the long term, urging independent and forceful supervision from disciplinary agencies.
“Preventing the Party from being corrupted in its long-term rule of the country is a major political mission. And we must do it right,” said Xi, also general secretary of the CPC Central Committee, when addressing the third plenary session of the CCDI of the CPC. The session closed Wednesday.

Putting a price on your contacts; database used by bankers and lawyers as a way of identifying which employees were best placed to win new business; clients are paying up to $1m a year to use the data

Putting a price on your contacts

January 22, 2014 4:28 pm
By Maija Palmer
When Boardex started mapping the professional relationships between prominent business people, the London-based company was targeting corporate governance watchdogs as clients.
James Daly, chief executive, thought its database would be used to track connections between executives and board members to guard against cronyism in the wake of Enron’s 2001 collapse.
The product eventually took off – but not in the way Boardex intended. Corporate governance watchdogs were interested, “but they didn’t have the budget to spend on it”.
Instead, the database was picked up by bankers and lawyers as a way of identifying which employees were best placed to win new business.
Mr Daly says clients are paying up to $1m a year to use the data. “Two years ago it started to become a trend. Companies started looking at the relationships their employees had and recognised it as a form of capital.”
Technology such as Boardex’s is indeed making it easier to put a value on the adage “it is not what you know, it is who you know”, both for high-level employees and rank-and-file workers.
In recent years, for instance, companies such as Klout, Kred and Peer­Index have emerged, promising to measure the level of influence that an individual has online.
Factors such as how many followers someone has on Twitter and how influential those followers are can be condensed into a single number by Klout. Accenture, the consultant, is among those using it as part of its recruitment process in the US.
Profiles on the LinkedIn networking service are another guide to an individual’s connectedness, publicly listing how many contacts someone has (although it stops counting at 500).
But to what extent should employers track such indicators when they hire, promote and manage staff?
Michael Wright, head of talent acquisition for the Asia Pacific region for Group M, an advertising company, says that, while he would never hire someone solely on the basis of their Klout score or LinkedIn profile, it can be a useful filter for weeding out candidates.
“If someone has just four connections on LinkedIn and they haven’t bothered to upload a photo, it is a warning sign. They would be off our longlist of candidates for a role,” he says.
“If someone is looking to relocate from Europe to Asia and a quick scan through their contacts shows they have no connections in Asia, that would count against them as this is a relationship business,” he adds.
Paul Guely, managing partner at Arma Partners, a corporate finance advisory firm, says technical tools can only be a small part of the process.
He says: “I am a member of a number of social networks and I do get value from them in terms of seeing who knows who. But when I want to understand what “know” means – whether someone trusts this person, how much business they really do together – I have not yet found a substitute for the off-the-record phone call to someone who knows them.”
Russell Reynolds, an executive search firm, is one of the more than 250 companies that use Boardex’s software. Tim Cook, co-leader of its information officers practice, finds the software useful for looking at a candidate’s job history, but says it can never be a complete substitute for a recruiter’s own market insight.
“Knowing who is connected to who is interesting, but knowing who has excelled in their role and how they have done it is the insight on which we act,” he says.
The Boardex database maps relationships between more than 600,000 business people. If a bank wants to pitch to a company for work – to Intel, say – the software can indicate which of its employees are closest to Intel senior management.
The relationships are ranked by strength, “so that having met someone once at a cocktail party does not have the same value as having served on a board with them for 10 years,” Mr Daly says.
The most valuable information is not so much the direct connections, which might be known through other means, but the second-degree ones, which are more difficult to discover.
The system can also show a company areas where it lacks connections, as well as the impact a particular employee’s departure might have.
Mr Daly goes so far as to claim that its algorithms could put an overall financial value on a company’s relationships that would merit being placed on its balance sheet alongside other intangible assets. He believes such a number would be at least as valid as an estimate of goodwill – a notoriously finger-in-the-air asset created in takeovers.
But even as companies are offered new ways to value their employees’ relationships, there is concern in some cases over who owns those networks. Put bluntly: are your business contacts your own or the company’s?
Mr Daly talks of a “healthy tension” between individuals and their employers on this point. This is by no means entirely new. The loss of valuable connections has always been a threat to any relationship-based business, such as investment banking.
The tension is also creeping into the world of social media, however; courts have yet to work out a clear position on who owns what online when an employee leaves (see box).
Donna Ballman, an employment lawyer and author of the book Stand Up For Yourself Without Getting Fired, says that as “relationship capital” becomes more important, employment contracts will need to start including more clauses on ownership of online networks.
“This issue continues to be a hot topic in employment law. The courts frequently look to what the parties agreed in any contracts. I see provisions dealing with social media in employment agreements, confidentiality agreements, intellectual property agreements and non-solicitation agreements,” she says.
Even so, it remains unclear whether such contracts related to social media can be enforced. If any of the contacts are deemed to be in the public domain, for example, ownership clauses would not apply.
So how worried should you be if your own Klout score is less than stellar and you do not have a contact who knows Larry Ellison and can therefore make you stand out on the Board­ex database?
“It is just one tool in a very big toolbox,” says Mr Wright, of Group M. “The final decision on hiring needs human assessment. But it will be used more and more. I have a friend who says you are the product of the people you keep company with and I think there is some truth in that.”
Online poaching by former staff
Companies are used to clashing with former employees that try to poach clients or otherwise exploit professional relationships they had nurtured in their old role.
The rise of social media, however, has created fresh potential for conflict when well-connected employees quit. The question increasingly being raised is: who gets to exploit the departing worker’s online network?
So far, the case law in this area is mixed.
Litigation in the US between PhoneDog, a mobile phone review site, and one of its former employees, Noah Kravitz, was expected to be a test case last year.
Mr Kravitz had created a Twitter account, @PhoneDog_Noah, which he used to promote the company, gaining 17,000 followers in the process.
When he left the company he changed the Twitter handle to @noahkravitz but retained the 17,000 followers.
PhoneDog sued him for $340,000, putting a price of $2.50 on each Twitter follower, per month. However, the case was settled out of court and although Mr Kravitz did keep his followers, it is unclear whether he paid for them.

Some Businesses Go Creative on Prices, Applying Technology

Some Businesses Go Creative on Prices, Applying Technology
By DONNA FENNJAN. 22, 2014
Many business owners struggle with pricing. Should their first concern be covering costs or figuring out what the market will bear? How do they determine what the market will pay without raising prices high enough that some customers flee? And can they offer discounts without damaging their price brand?
There may be no easy or universal answers to these questions, but new thinking and new technology has made it possible for some, like the airline and hotel industries, to use what is known as dynamic pricing to vary prices according to demand and fill seats and rooms more efficiently. Now, more small businesses are finding ways to adapt their strategies.
You can find consultants that charge for results rather than by the hour, restaurants that charge what is essentially a ticket price that varies according to how busy the restaurant is, and even some businesses that ask customers topay what they wish
.
And Uber, a Silicon Valley company founded four years ago, has a mobile app that connects a small army of black cars with people who need rides in 70 cities worldwide and employs “surge pricing.” Uber, which takes 20 percent of all fares, charges more when demand is high and the supply of cars low.
“You get far more cars on the road and they stay out longer when surge pricing is in effect,” said Travis Kalanick, a co-founder.
You also get some cranky customers. In the last few months, the company has received an onslaught of complaints when the cost of a ride rose to as much as seven times the normal rate during a snowstorm and on New Year’s Eve.
“One of the things we’ve learned,” Mr. Kalanick said, “is that the more crisply you deliver the message to the customer and the more you set expectations ahead of time, the more you get to a place where there’s no issue with it.”
Uber’s prices are controlled by an algorithm — technology that is increasingly available to even the smallest enterprises. Craig Clark, for example, sells more than 2,600 items — vintage china, bras, house numbers — on a variety of online marketplaces. Two years ago, he was collecting $2,000 a month in revenue from his sale of house numbers on Amazon.com.
“Six months into it, my sales went down all of the sudden,” he said. “Amazon went out and got a wholesale account and started selling the numbers themselves. So you’re not just competing against other sellers, you’re also competing against Amazon.”
Mr. Clark had been laid off from his job as an analyst for a telecom company outside Philadelphia, so his online retail ventures had become his only source of income. Like many Amazon sellers, he started re-pricing items manually, but found the process wildly time-consuming. And mistakenly pricing a Jenga game at $13.99, instead of $23.99, once cost him $1,200.
Then, he learned of FeedVisor, which makes re-pricing software. “You tell them what the item cost you, the commission you pay to Amazon, and your highest and lowest price,” said Mr. Clark, whose annual revenue is approximately $500,000. “FeedVisor then algorithmically decides the best price within your parameters and what everyone else is selling at.”
The company, one of many that sells re-pricing software, charges 1 percent of sales and provides a dashboard that lets sellers analyze sales and profits. Using FeedVisor last summer, Mr. Clark said his “sales on Coobie bras went up 25 percent almost overnight.”
FeedVisor reduced the price on the bras, which he was selling for between $19 and $23, by $2 or more to make them more competitive. That reduced his profit margin, Mr. Clark said, to 37 percent from 39 percent — but increased his volume. The software also produced sales increases on other items of from 15 to 40 percent, he said, and helped him unload stale inventory, such as a pallet of pots and pans. “I hadn’t sold one in six months,” said Mr. Clark, “and I got rid of them in four days.”
Restaurants, too, are using innovative pricing strategies. In September 2012, Groupon acquired a restaurant reservation engine, Savored, and has since integrated it into a new high-end division called Groupon Reserve. Instead of offering customers, say, $50 off a meal as traditional daily deals do, Savored lets restaurants offer customers a percentage off an entire meal in return for dining at a specified time.
Cacio e Vino, a Sicilian restaurant based in Manhattan, has been using the app for two years, said Christine Ehlert, the manager. “On Sunday, Monday and Tuesday, we offer a certain number of tables for a 40 percent discount,” she said. Wednesday and Thursday diners may get 30 percent off through the app and customers who make reservations for between 5 and 7 p.m. on Friday and Saturday get a 25 percent discount.
Ms. Ehlert said that she initially worried whether the discounting might damage her brand. “But since we only offer a limited amount of discounted tables at certain times,” she said, “I feel that we can explain to people that it’s a way to drive new business to us in off hours.”
Cacio e Vino pays Groupon a flat fee of $2.50 per diner. “The nice thing is that if it seems we’re going to be too busy,” Ms. Ehlert said, “I can call our rep at Savored and close out the deal.”
Before using Savored, she said, the restaurant typically had $800 in sales on Mondays and Tuesdays. “Now, it’s between $1,200 and $1,500,” she said, with a profit margin on the discounted customers that is about half that of the full-price customers. She said slightly fewer than half of the restaurant’s discounted customers come back, typically for another discounted meal.
Frank and Rhonda Duffy run Duffy Realty of Atlanta, one of a growing number of real estate agencies trying new pricing strategies. The Duffys charge an upfront listing fee of $500 and one third of 1 percent when a house sells. According to Zillow, the agency has about 800 active listings and had more than 1,400 sales in the last 12 months. Mr. Duffy said the agency’s 2013 revenue was $5.3 million.
For the reduced fee, the Duffys offer limited service. The firm adds homes to the local Multiple Listing Service, as well as on Zillow and Trulia, supplies sellers with a 60-point, do-it-yourself marketing guide, rents lockboxes for $100, and charges $94 for a home to be professionally photographed. One of the firm’s four listing specialists is likely to come to take your information. Then, a team of specialists, including client services representatives, buyer’s agents and contract negotiators, moves buyers and sellers through the sale process.
To provide an incentive to agents from other firms to bring buyers, the Duffys encourage sellers to offer the buyer’s agents commissions of 3 percent or even 4 percent. Most sellers do it, he said, because they still come out ahead. On the sale of a $300,000 home, for example, a traditional agent might split a 6 percent commission, or $18,000, with a buyer’s agent. A seller listing with Duffy will pay a $1,520 commission ($500 plus one third of 1 percent, or $1,020), plus 3 percent ($9,000) or 4 percent ($12,000) for a buyer’s agent, or a total of between $10,520 and $13,520.
The pricing model does not suit all sellers. “The danger is you’re not getting the advice and guidance,” said Frank S. Alexander, a real estate professor at Emory Law School. “What do you with inspection results, or during the due diligence period, or in a contract negotiation?”
For experienced sellers, or in a particularly hot market, that may not matter.

South Korea Is Building A Wireless Network That Would Be 1000 Times Faster Than 4G

South Korea Is Building A Wireless Network That Would Be 1000 Times Faster Than 4G
NINA ZIPKIN, ENTREPRENEUR
JAN. 22, 2014, 11:55 PM
How much would you pay for instant download ability?
South Korea’s Ministry of Science and Technology announced plans to spend about $1.5 billion to build a national 5G wireless network to be commercially available by 2020. With the new 5G — which would be 1,000 times faster than most 4G LTE networks — users would be able download a full-length, 800-megabyte film in just one second.
Yep, just one second. That’s it.
The country’s science ministry sees this plan as “preemptive,” noting in a statement on Wednesday, “Countries in Europe, China and the US are making aggressive efforts to develop 5G technology…and we believe there will be fierce competition in this market in a few years.”
South Korea is home to tech heavy-hitters like Samsung and LG, and is known for not only being an interconnected nation, but having the fastest internet in the world. The 5G network would not only be a boon for country’s mobile and telecommunications industries. Apparently the faster internet speed would make it possible for travelers on 310 mph bullet trains to get access to their e-mail and preferred social media networks.
When wireless reaches that speed in the U.S., well, watch out.

Big Web Crash in China: Experts Suspect Great Firewall

Big Web Crash in China: Experts Suspect Great Firewall
By NICOLE PERLROTH
Updated, 10:30 p.m.
SAN FRANCISCO — The story behind what may have been the biggest Internet failure in history involves an unlikely cast of characters, including a little-known company in a drab building in Wyoming and the world’s most elite army of Internet censors a continent away in China.
On Tuesday, most of China’s 500 million Internet users were unable to load websites for up to eight hours. Nearly every Chinese user and Internet company, including major services like Baidu and Sina.com, was affected.
Technology experts say China’s own Great Firewall — the country’s vast collection of censors and snooping technology used to control Internet traffic in and out of China — was most likely to blame, mistakenly redirecting the country’s traffic to several sites normally blocked inside China, some connected to a company based in the Wyoming building.
The Chinese authorities put a premium on control. Using the Great Firewall, they police the Internet to smother any hint of antigovernment sentiment, sometimes jailing dissidents and journalists; they blacklist major websites like Facebook and Twitter; and they block access to media outlets like The New York Times and Bloomberg News for unfavorable coverage of the country’s leaders.
But the strange story of Tuesday’s downtime shows that sometimes their efforts can backfire.
The China Internet Network Information Center, a state-run agency that deals with Internet affairs, said it had traced the problem to the country’s domain name system. One of China’s biggest antivirus software vendors, Qihoo 360 Technology, said the problems affected about three-quarters of the country’s domain-name system servers.
“I have never seen a bigger outage,” said Heiko Specht, an Internet analyst atCompuware
, a technology company based in Detroit. “Half of the world’s Internet users trying to access the Internet couldn’t.”
Those domain-name servers, which act like an Internet switchboard, routed traffic from some of China’s most popular sites to an Internet address that, according to records, is registered to Sophidea, a company based, at least on paper, in that Wyoming building, in Cheyenne. It is unclear where the company or its servers are physically based, however.
With so much Internet traffic flooding Sophidea’s Internet address, Mr. Specht said he believed it would have taken less than a millisecond for the company’s servers to crash.
Until last year, Sophidea was based in a 1,700-square-foot brick house on a residential block of Cheyenne. The house, and its former tenant, a business called Wyoming Corporate Services, was the subject of a lengthy Reuters article in 2011 that found that about 2,000 business entities had been registered to the home. Among them were a company controlled by a jailed former Ukraine prime minister, the owner of a company charged with helping online poker operators evade online gambling bans, and one entity that was banned from government contract work after selling counterfeit truck parts to the Pentagon.
Wyoming Corporate Services, which helps clients anywhere in the world create companies on paper and is designated to receive lawsuits on their behalf, moved its headquarters 10 blocks from its former base last year. Gerald Pitts, the Wyoming Corporate Services president, said in an interview on Wednesday that his company acted as the registered agent for 8,000 businesses, including Sophidea, though he did not know what the company did.
Technology experts say Sophidea appears to be a service that reroutes Internet traffic from one website to another to mask a person’s whereabouts, to make it easier to send spam for example — or to evade a firewall, like the ones that Chinese censors erect.
Sophidea’s managers are not publicly listed. Wyoming is light on business regulation. The state requires only that companies file a short annual report disclosing assets that are physically located in Wyoming and the name of one person submitting the report. According to Wyoming state records, Sophidea’s director is Mark Chen, with no associated contact information.
Mr. Pitts, of Wyoming Corporate Services, said he could not provide any further information for the company without a legal order.
But for less than a millisecond on Tuesday, the company’s operators may have been surprised to find that a huge portion of the world’s Internet traffic was firing at their servers and that their Internet address was the subject of much speculation within the Chinese media. Several Chinese newspapers named Sophidea’s Internet address as the “No. 1 suspect” in a cyberattack.
By late Tuesday, some technologists surmised that the disruption might have been caused by Chinese Internet censors who tried to block traffic to Sophidea’s websites because they could be used to evade the Great Firewall and mistakenly redirected traffic to the Internet address.
That theory was buttressed by the fact that a separate wave of Chinese Internet traffic Tuesday was simultaneously redirected to Internet addresses owned by Dynamic Internet Technology, a company that helps people evade China’s Great Firewall, and is typically blocked in China.
According to D.I.T.’s website, its clients include Epoch Times, a newspaper affiliated with the Falun Gong movement; Voice of America; Radio Free Asia; and Human Rights in China, an activist group based in New York.
Bill Xia, a Falun Gong adherent who founded D.I.T. after emigrating to the United States, said in an email that the problem could have been caused by a “misconfiguration” in the state’s firewall, which controls traffic across multiple Internet service providers in China. “Only the Great Firewall has this capability ready,” he said.
Greatfire.org, an independent site that monitors censorship in China, echoed that theory in a blog post.
One thing is certain, said Mr. Specht of Compuware: Chinese Internet users’ and companies’ trust in the Internet has been shaken. “Already Chinese Internet users do not have too much trust in the Internet,” he said.
Amy Qin contributed reporting from Beijing.

Internet opportunity map for Southeast Asia

Starting a business in Southeast Asia? Check out this opportunity map
January 22, 2014
by Nitin Mittal

Nitin is a senior manager of business development at SingTel-SoftBank InnoVentures.

image0

I was inspired by Ron Hose’s Philippines startup report and decided to work on a high level Internet opportunity map for Southeast Asia. The countries included in this study are Indonesia, Thailand and Philippines. I hope to add Malaysia and Vietnam in a later update.
Since there has been a lot of discussion about looking at Southeast Asia as a whole, I thought it became necessary to understand the opportunity landscape at the regional level. This map serves as a starting point for early stage entrepreneurs who are trying to figure out what to build. The good news is that most areas are at an infancy to semi-mature stage, offering an immense opportunity for entrepreneurship in Southeast Asia.
I reached out to my business network in the above countries to rate each of the Internet categories on a five-point scale – Saturated, Mature, Semi-mature, Infancy, and Non-existent. The ratings given by venture capital and Internet industry experts were country-specific. The individual country ratings where then combined (weighted average using population and GDP per capita) to get a Southeast Asia level rating.
The scores for each of the countries were based on top of the know-how of the experts and the averaging does not use other relevant influencing variables like internet, credit card, or smartphone penetration. In other words, this categorization is more of a first attempt to develop a general idea of the opportunities.
Entrepreneurs should try to identify the large pain points that customers in their markets need solutions for based on these categories. The categories should also help entrepreneurs figure out where a speedy adaptation of a successful business model and product will happen for this region and what is unlikely to work.

Tokyo Launches Cab-Calling Mobile App

Tokyo Launches Cab-Calling Mobile App

January 23, 2014, 9:54 AM
KANA INAGAKI
The next time you’re in a long lineup waiting for a taxi in Tokyo, you might want to download a new application onto your mobile phone that will connect you with a nearby cab that can pick you up in a few minutes.
Is this the Japanese version of Uber — the hugely popular car-service app in the U.S. that has also spread rapidly to nearly 70 cities around the globe, including New York, London and Singapore? Perhaps not, but it seems like a step in the right direction.
On Tuesday, the Tokyo Hire-Taxi Association introduced a mobile app service that allows users to connect with around 6,500 cabs in central areas of the city. The app works on iPhones and devices using Android and Windows operating systems through Microsoft’sMSFT -0.66%
cloud computing system.
By April, the service is expected to work for about 9,200 taxis. There won’t be any extra charges to use the app, and payments will need to be made to the driver. (With Uber, the fare is automatically charged to your credit card.)
Japan has an incredible number of taxis — over 50,000 in Tokyo alone, nearly four times the number in New York. So getting a cab in the big city is usually fairly easy.
But not always. In the upscale shopping district of Ginza, for instance, there are long lines of waiting taxis everywhere, but you can end up walking in circles looking for the start of the line, the proper place to get a cab.
And despite being one of the most wired cities on the planet, mobile phone apps for calling cabs aren’t widely used.
Some Japanese taxi companies have individually created similar apps, but until now there had been no industry-wide system.
While the Uber app is already available in Tokyo, its service area is limited and its name not widely known. When Uber Technologies co-founder and chief executive Travis Kalanick visited Japan last April, he complained about the “very byzantine and complicated regulations” — from price rules to special operating licenses — that made it difficult for his company to enter the market.
For now, the new Tokyo taxi association app is only available in Japanese. And like most things in Japan, it features a cute mascot, called “Takkun,” a blue car with blinking eyes, arms and yellow wheels. The association says it hopes to expand the app’s coverage area and offer the service in English ahead of the 2020 Summer Olympics.
It might not be Uber, but it might be the closest Tokyo comes to making taxis fast and easy to call before the Olympics come to town.

The end of the $1 million taxi. It is the way Uber threatens to restructure the taxi economy that is its most important contribution

Uber Has Changed My Life And As God Is My Witness I Will Never Take A Taxi Again (Where Available)
JIM EDWARDS
JAN. 22, 2014, 9:25 PM 8,801 13
Last weekend I stepped out of a taxi in front of my house and realized I just don’t have to put up with this garbage anymore:
It started in line at the taxi stand, with the driver trying to get another customer — a total stranger — to share the ride with me. Then the driver expressed his disappointment that I wasn’t going very far (I guess he was hoping for a bigger fare). The interior of the car was filthy; the seats were ripped and worn. The car itself was an ancient Chevy Caprice. In the 10-block ride, the driver carried on a conversation via his headset the entire way, in a foreign language. (Research shows that talking on a phone, even hands free, while driving is as good as driving drunk.) His English was rudimentary at best. That turned out to be a good thing, because I couldn’t understand what he was trying to say when he insulted me for not tipping him enough.
I was too tired to explain to him that nothing he had done warranted encouragement.
No more.
And now I’m done with taxis.
As long as cars are available on my Uber app — which connects limo drivers with customers based on a mapping and pricing algorithm that delivers rides that are often cheaper than metered taxis — I’m taking Uber instead.
Don’t underestimate Uber. What it does is incredibly simple but incredibly clever — and it’s going to fix bad taxis forever.
If you’ve ever taken a taxi in the New York metro area — especially outside Manhattan — “the depressing taxi experience” will be familiar to you. New Yorkers swap awful taxi tales like they’re war stories. We’re almost proud of them.
I’m not saying all taxi drivers are awful. I’ve had some really great taxi drivers. But it is not a generalization to say that really bad taxi experiences are too common to be ignored. If service at Starbucks was as routinely disappointing as service from taxis, Starbucks would have gone out of business long ago.
Yes, taxi drivers should be able to speak English.
Different American cities set different rules for taxis, and that plays out as wildly different levels of service depending on the standards they’re required to meet. Taxis in Las Vegas are great, for instance, and I’ve never had a Vegas driver who wasn’t fluent in English. In Jersey City, N.J., however, it’s unusual to get a driver who can converse beyond the minimum exchange required to get the fare from A to B.
This “speaking English” thing is important. The job requires drivers to be able to communicate in the language of the customers they’re serving. They need to be able to obey instructions from law enforcement. And it would be nice if they could chat politely with their fares, like Vegas drivers do. (In case you’re about to accuse me of being racist, turn the situation on its head: If I was to announce I was moving to France to become a taxi driver but I wasn’t going to bother to learn French, you’d laugh at my stupidity.)
Uber fixes this because it requires drivers to pass an orientation before they can start accepting fares. They can’t get through the orientation unless they can converse in English, a driver told me recently. And, of course, an Uber driver who can’t communicate will get low ratings from customers, and eventually dropped from the system.
Good behavior is rewarded.
Unlike regular taxis, the Uber system punishes bad service.
It works both ways, too, because the drivers get to rate the passengers as well. Be rude, late or drunk once too often and suddenly you’ll find there is never a driver willing to pick you up. The customer-driver mutual rating system creates reciprocal obligations in which both sides are incentivized to be as nice as possible.
English isn’t the only new standard Uber sets. It requires drivers to have a car that is at least as modern as 2007. And it allows customers to choose the type of car they hail. It’s the opposite with regular taxis, where you get what you’re given. That’s why my awful taxi ride home was in a car you couldn’t sell on CraigsList, whereas Uber cars range from merely unremarkable — which is a good thing in taxi — to totally cool.
And then there’s the taxi “call.” How many times has a cab dispatcher told you on the phone the driver is just “five minutes away,” after you’ve been waiting for 20 minutes? The Uber app shows you where the car is and measures its arrival in minutes. You can even text or call the driver to make sure.
This is impossible with regular taxis.
The end of the $1 million taxi.
But it is the way Uber threatens to restructure the taxi economy that is its most important contribution. In many cities like New York, a limited number of “medallions” are sold giving the owners the right to operate taxis. Because they are limited, the price of them can be astronomical. In New York, medallions sell for more than $1 million each.
How is a taxi operator supposed to get that money back? By providing the cheapest possible vehicle with the cheapest possible labor, and running both into the ground. That’s why taxi companies rent their vehicles to drivers. They need the guaranteed income. The taxi system is almost designed to provide the worst service possible, and to pay drivers the least it can.
All Uber requires is a modern car and a clean record. Drivers get a simple cut of each fare. There is no $1 million entry fee that needs to be clawed back. And there is no car rental that needs to be earned before the driver makes any money.
Every Uber driver I’ve asked loves being an Uber driver. A lot of them say they like being able to dip in and out of it when they feel like — simply by switching their app on or off.
What about the hated ‘surge’?
The downside, of course, is that Uber has “surge” pricing which makes rides dramatically more expensive during periods of heavy demand. I’ve noted before that if you know what you’re doing you can actually save money using Uber. And in New Jersey particularly, there’s a nice oversupply of drivers because New York drivers with a New York Taxi & Limousine Commission license can legally drive for Uber in New Jersey, too.
But Uber has a surprise even for people who hate the surge: Uber Taxi. On the street in New York the other day, I hailed an Uber taxi, and a yellow cab picked me up, and charged me the regular rate in cash. It was actually an improvement on a regular yellow cab because instead of standing in the street and waving my arm like an idiot, he drove to me. Uber even makes hailing a cab easier! (During a New York winter this is not a trivial consideration.)
Uber basically provides superior service and superior cars at rates that are either identical, or cheaper, than taxis. Occasionally during a surge the price is more. But that seems like a small price to pay for sweeping away a rotten, broken system full of waste, rudeness and inefficiency.
Now that I’ve been using Uber regularly, I don’t see that I ever have to offer taxi companies encouragement ever again.

Robots will stay in the back seat in the second machine age; A new machine era needs workers with fresh skills

Robots will stay in the back seat in the second machine age

January 21, 2014 12:19 pm
By Andrew McAfee and Erik Brynjolfsson
A new machine era needs workers with fresh skills, say Andrew McAfee and Erik Brynjolfsson
It is easy to be pessimistic about jobs and pay these days. More and more work is being automated away by ever more powerful and capable technologies.
Not only can computers transcribe and translate normal human speech, they can also understand it well enough to carry out simple instructions. Machines now make sense of huge pools of unstructured information, and in many cases detect patterns and draw inferences better than highly trained and experienced humans. Recent advances include autonomous cars and aircraft, androbots
that can work alongside humans in factories, warehouses and the open air.
These innovations are quickly leaving the lab and entering the wider economy, bringing new challenges for workers from tax preparers to burger flippers. Many have concluded that the era of large-scale technological unemployment has finally arrived. For these observers, labour trends visible in many countries – declining real wages and social mobility; rising inequality and polarisation; persistently high unemployment – are only going to accelerate as technology races ahead.
But the world is not ready to give up on human labour. Humanity is entering a second machine age. The first, spurred by the industrial revolution, was mechanical; this one is digital. The first augmented our muscles; the second, our minds.
History may not repeat itself but it certainly does rhyme, and the industrial revolution’s waves of mechanisation contain important insights for our time. The early decades of the 20th century are particularly illustrative. During that time, electric power, the internal combustion engine and other advances transformed industry. To John Maynard Keynes and others, they also seemed likely to lead to technological unemployment.
But instead, these innovations led to demand for very different kinds of workers – those that used their heads in addition to, or instead of, their hands and their backs.
Many societies responded to this demand by investing in education. The US invested especially heavily, and it is no coincidence that it raced ahead in productivity and living standards.
At the same time, entrepreneurs invented whole industries that drew on this new kind of workforce. Educated workers found they could demand high wages, which they spent on a wide array of goods and services, completing a virtuous cycle. Instead of technological unemployment, then, the postwar decades saw the emergence of a large, stable and prosperous middle class.
The lesson is clear: the industrial revolution started a race between technology and education – and, for most of the 20th century, humans won that race.
The second machine age will require workers with different skills. It once made sense to stress the memorisation of facts, and the ability to follow detailed instructions. But computers are already good at all of these, and getting better quickly. We will need to reinvent education and facilitate life-long learning.
Which human skills will still be in demand? We have yet to see a truly creative computer, or an innovative or entrepreneurial one. Nor have we seen a piece of digital gear that could unite people behind a common cause, or comfort a sick child with a gentle caress and knowing smile. And robots are still nowhere near able to repair a bridge or furnace, or care for a frail or injured person.
People will have important roles to play in the second machine age. But the difficulty many companies have in finding the employees they need up and down the skills ladder shows that our education systems are not keeping pace.
Before resigning ourselves to an era of mass unemployment, let us ensure that we are giving our people the skills they need to work alongside the astonishing technologies we are developing. Instead of assuming that human workers are marginalised, or that technology can never destroy jobs, let us instead work to give humans the tools and environment they need to thrive.
The writers are authors of ‘The Second Machine Age’

Payments Startup Stripe Joins the Billion Dollar Club; New $80 Million Funding Round Will Help Company Battle PayPal

Payments Startup Stripe Joins the Billion Dollar Club
New $80 Million Funding Round Will Help Company Battle PayPal
DOUGLAS MACMILLAN
Jan. 22, 2014 7:45 p.m. ET
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In the crowded field of online payments, venture capitalists are betting Stripe Inc. is a standout worth more than a billion dollars.
The payments startup has raised about $80 million in new funding this week from venture-capital investors including Khosla Ventures, Sequoia Capital, and Founders Fund, said brothers John and Patrick Collison, the company’s co-founders, in an interview. Stripe, at just over four years old, is now valued at $1.75 billion.
The lofty valuation for such a young company suggests Stripe is growing rapidly in the area of mobile payments—a market that Forrester Research estimates will add up to $90 billion in total U.S. spending in 2017—and posing a threat to eBay Inc. EBAY +0.48% ‘s PayPal, the digital-payments leader for more than a decade.
The San Francisco startup is among several companies trying to simplify how businesses accept payments online and through a mobile device. Stripe provides easy-to-use computer code that any merchant can plug into their website or mobile app to begin accepting credit-card payments. The company takes 2.9% of most transactions in addition to a flat commission of 30 cents per charge—the exact same rate set by PayPal.
“Payments are still startlingly disconnected and fragmented,” said Stripe President John Collison. “Less than 5% of consumer spending happens online today. It’s pretty clearly going to be much larger than that.”
The new funds will help fuel Stripe’s international expansion. Stripe, now accepted in just 12 countries, has plenty of work ahead to catch up to PayPal, which is in more than 190 countries. Entering each new country requires meeting local laws governing payment providers, and sometimes requires Stripe to team up with existing businesses, Mr. Collison said.
While the company doesn’t disclose its revenue or number of merchants, its software is now used in thousands of popular mobile apps, including ride-sharing service Lyft and grocery delivery app Instacart. Its total payment volume has doubled since last September, he said.
Stripe’s transaction total is likely dwarfed by PayPal, which processed $125 billion in purchases last year. But according to Khosla Ventures’ Keith Rabois, an early PayPal executive, Stripe has a competitive advantage because it created a simple new service that is popular with developers.
“PayPal has a lot of legacy technologies cobbled together, whereas Stripe has reinvented everything they are doing from scratch,” Mr. Rabois said. “Stripe has created a brand where all new developers start with the premise that Stripe is the right answer. If you were a developer today and you thought about using a different option, your engineers would think you’re insane.”
Stripe saved costs for Lyft, which began using the service a year ago to let drivers quickly process mobile payments. “Stripe removed the need for us to hire additional internal staff to process payouts to Lyft drivers,” said Lyft co-founder Logan Green in an email.
For its part, PayPal stepped up competition in mobile payments last year, when it paid $800 million for Braintree, widely seen as Stripe’s closest rival. On Wednesday, eBay said that activist investor Carl Icahn wants to split up the company, dividing its PayPal payments unit from its e-commerce site.
A spokesman for PayPal declined to comment.
Stripe has now raised more than $120 million from investors, who include PayPal alumsElon Musk
and Peter Thiel as well as Andreessen Horowitz, Redpoint Ventures and General Catalyst Partners. Stripe was last valued at close to $500 million when it raised funding in July 2012.
An engineer-heavy workforce, Stripe now has about 90 employees.
The company is in talks to power payments for a shopping feature on Twitter Inc.TWTR -0.14% ‘s social network, according to a person familiar with the discussions.

Facebook has launched a trial using its data to help marketers deliver advertisements on other mobile applications, opening the way for it to establish its own mobile advertising network

Facebook data trial paves way for mobile ad network

January 22, 2014 10:29 pm
By Hannah Kuchler in San Francisco
Facebook has launched a trial using its data to help marketers deliver advertisements on other mobile applications, opening the way for it to establish its own mobile advertising network.
The social media company said it was working with a small number of advertisers and publishers to help them reach people who spend time on apps other than Facebook’s.
The trial is a sign the social network is considering following the lead of Twitter, the messaging platform, in the use of its data to generate revenue from other properties across the web.
In a blog on its Facebook for Business site, it said the trial was different from past experiments because, instead of working with an outside ad-serving platform, it behaved more like a mobile advertising network.
“Our aim is to demonstrate even greater reach with the same power of Facebook targeting for advertisers both on and off Facebook,” the company said.
Brian Wieser, an analyst from Pivotal Research, said the move was “significant’, with the potential to threaten advertising networks such as Millennial Media and technology company rivals such as Google’s AdMob and Twitter’s MoPub.
“This is more of a one-stop shop competition and they are taking the opportunity because if you don’t, someone else will,” he said.
Twitter bought MoPub, a mobile advertising exchange
, last year shortly before it became a public company. The MoPub acquisition will allow Twitter to use the information it collects about users’ interests, based on who they follow, to serve ads across a range of other websites.
Facebook’s ad revenues have soared over the past year, helping allay investor concerns that advertisers would not follow users on to mobile devices. In its third-quarter earnings, it reported that almost half of its total advertising revenue came from mobile devices.
The company overtook Yahoo to win the second largest share of the growing US digital advertising market in 2013, following Google, according to data from research firm E-Marketer. Facebook has a 7.4 per cent share of the US digital ad market, up from 5.9 per cent in 2012.
Ad revenue is expected to show continued growth when Facebook reports its fourth-quarter earnings next week, as small businesses flood to the platform and mobile app install ads continue to thrive.
The company is also experimenting with video ads that play automatically as it looks to gain a slice of the global TV advertising market.
Shares in Facebook, which have risen 88 per cent in the last year, fell 2 per cent in afternoon trading on Wednesday.

Netflix: music to my ears; Future of movie site could look a lot like Pandora’s present

January 22, 2014 11:16 pm
Netflix: music to my ears
Future of movie site could look a lot like Pandora’s present

To divine the future of Netflix, think about music rather than video. Netflix is proceeding nicely; it said on Wednesday that it added a better than expected 2.3m subscribers in the US, sending its shares up 17 per cent in late trading.
Recent headlines have been dominated, however, by copycats such as Verizon, Amazon, and Sony which are unveiling rival internet television services. The scrum in TV looks strikingly similar to last year’s tussle in internet radio. Pandora, the pioneer in streaming music, was pronounced dead repeatedly as deep-pocketed rivals including Apple, Google, and Spotify were expected to overwhelm it. But a funny thing happened: Pandora’s market share grew (now at 70 per cent of internet radio) and its stock price has surged more than 250 per cent since the beginning of 2013.
This week, Verizon announced it was buying Intel’s digital TV service, OnCue
. Amazon has been rumouredto be negotiating with cable channels for its own TV service. Sony and Apple also lurk. These services want to offer programming across devices. The challenge for the upstarts is to build an interface that consumers can easily navigate and to acquire the programmes they want to watch.
Pandora’s success is two-pronged. First, its listeners appreciate the algorithm that determines playlists. Second, its 70m users give it unique leverage with carmakers or electronics manufacturers that embed Pandora in cars or TVs. Similarly, Netflix has a large subscriber base (44m worldwide) that often prefers it for its original programming, such as House of Cards.
The question now is how competition will slow, rather than destroy, Netflix and Pandora. Both trade above 85 times 2014 earnings, reflecting how their entrenched positions are expected to translate into eventual earnings growth. For now, investors have agreed that first mover means first place.

Meet the Warby Parker of mattresses; Tuft and Needle is set to do to the mattress business what Warby Parker did for eyewear and TOMS did for footwear: blow it up.

Meet the Warby Parker of mattresses
By Miguel Helft, senior writer January 22, 2014: 10:11 AM ET
Tuft and Needle is set to do to the mattress business what Warby Parker did for eyewear and TOMS did for footwear: blow it up.
FORTUNE — If Warby Parker could disrupt the eyewear business and TOMS the footwear market, why not use technology to try to disrupt mattresses?
That’s what two engineers set out to do some 18 months ago. The result is Tuft and Needle, a startup that began selling foam mattresses mostly through a slick website at the end of 2012. The company remains tiny, having passed the $1 million sales mark after one year in an industry that by some estimates generates $7 billion in revenue annually.
But in its short life, Tuft and Needle has earned something to brag about. Though its mattresses, at $400 for a queen-sized model, are relatively inexpensive, customers seem to love them. The young company began selling through Amazon in the fall, and its mattresses soon reached No. 1, when rated by customer reviews. Its products have earned 154 five-star and 16 four-star ratings. In the only negative review, a customer gave it a single star complaining that the mattress was too firm for his taste.
“It’s pretty cool to see this tiny team become the No. 1-rated mattress team on Amazon,” says Caleb Elston, the co-founder and CEO of Delighted, a startup that helps businesses collect customer feedback and that counts Tuft and Needle among its customers.
Tuft and Needle was co-founded by John-Thomas Marino, 28, and Daehee Park, 25. The two were college buddies at Penn State a few years earlier, where both dabbled in the startup world. After reuniting briefly at a Silicon Valley firm, they left in mid-2012 to launch their own company. “We wanted to take everything we learned tech-wise, in software and business processes, and apply it to something old-fashioned,” says Marino, who goes by JT. They picked mattresses after Marino went through what he describes as a significant amount of pain to buy a $3,200 memory foam mattress. “It was a terrible experience,” he says.
The two set out to research what it would cost to make mattresses. It was not easy going: Several manufacturers wouldn’t even talk to them. What they eventually found out is now summarized on their website and reads a bit like a consumer manifesto.
Most mattresses, they say, typically cost only hundreds of dollars to produce. But the markups to cover overhead, distributor fees, and profits are enormous — as much as 1,000%. “More of your dollars go to pay for the sales commissions, advertising costs, and outrageous profits than the actual ingredients of the product,” they write. In contrast, Tuft and Needle offers “an honestly crafted mattress at a fair price.”
Tuft and Needle’s claims have attracted some detractors. On a blog post on the website Hacker News, where Marino and Park described their approach, one critic described the company’s product as “very low end” and its marketing claims as “half truths.” Another commenter compared the mattresses to futons.
Marino says mass-produced futons are far cheaper to make and not really comparable to his company’s foam mattresses. He also says that manufacturers have been making increasingly thick mattresses just so they can charge consumers more. The company’s 5-inch mattresses are more comfortable than most thicker coil or foam mattresses, he says. “Thickness doesn’t matter,” Marino says. “It’s all spin.” (Many consumers seem to agree.) The company will soon release a 10-inch model that he says will silence its critics.
Tuft and Needle’s mattresses are made in the U.S., from three layers of foam, and are covered in a knitted fabric. They are assembled and shipped from a facility in Los Angeles. Marino and Park say they researched the ideal foam combinations and fabrics to come up with their first product. Like a tech company, they have continued iterating on the product, incorporating suggestions made by their customers. “We make changes to the product monthly,” says Marino.
The two also wrote their own fulfillment software to communicate with suppliers, who before that took orders via e-mail. As a result, the number of errors dropped dramatically. And they use analytics to determine the preferences of their customers and customize their website accordingly. The company is self-funded but has recently attracted the attention of investors, Marino says.
“The growth is consistent, and it’s all based on word of mouth,” he adds.
While it is officially based in Phoenix, the company is largely virtual, with its 10-or-so employees, most of them in customer service, who work from remote locations across the country. When they took the top-reviewed slot in the mattress category on Amazon, they celebrated with a glass of champagne. “We all got on a Skype call and tapped our glasses to the screen,” Marino says

Lucrative Role as Middleman Puts Amazon in Tough Spot; While Business Is Key to Growth, Conflicts Arise Over Counterfeit, Unsafe Products

Lucrative Role as Middleman Puts Amazon in Tough Spot
While Business Is Key to Growth, Conflicts Arise Over Counterfeit, Unsafe Products
SERENA NG and GREG BENSINGER
Updated Jan. 22, 2014 8:25 p.m. ET

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Last spring, Amazon.com Inc. AMZN -0.62% moved to end its relationship with one of its biggest third-party sellers, saying that company had offered products that were illegal or otherwise prohibited.
Within months, however, an employee of the e-commerce company unwittingly reached out to that same seller, DAB Unlimited, to coach it on how to increase its volume.
That push and pull, revealed in filings after DAB sought bankruptcy-court protection, illustrates the conflicting priorities in Amazon’s increasingly important business of third-party sales. Amazon said it logged more than two million sellers and a billion products shipped world-wide last year. Some analysts believe third-party sales account for nearly half of all merchandise sold by volume on Amazon.com and eventually will eclipse direct sales of goods by the company.
The strategy has caught on with other retailers as well. Staples Inc., SPLS +1.39% Wal-Mart Stores Inc. WMT -0.65% and Sears Holdings Corp. SHLD -0.69% consider such arrangements a key source of variety and growth.
DAB and other companies use Amazon’s website, warehouses and payment systems to sell their goods over the Web, allowing the retailer to offer a much broader range of products.

But some third-party sellers have sparked customer complaints and friction between Amazon and the makers of branded products. Some manufacturers have said Amazon doesn’t do enough to curb sales of counterfeit goods and expired drugs from such vendors.
Amazon declined to comment for this article. On its website, the company says the sale of counterfeit products “is strictly prohibited.” Sellers are responsible for verifying the authenticity of their products and failure to do so can result in the termination of selling privileges, the site says.
“The risk to Amazon is that they can’t control the whole customer experience,” says Rick Watson, an Internet retailing executive who used to run the third-party sales section of Barnes & Noble Inc.BKS +1.49% ‘s website. He now is chief executive of Merchantry Inc., which helps Amazon and other retailers manage online commerce.
The competing concerns over third-party sales intersected at DAB, which sold more than five million items through Amazon’s website after setting up shop in 2006, says Dan Bellino, one of DAB’s founders. DAB sought bankruptcy protection in 2011 and was forced by Amazon to stop selling on the site last September.
DAB was the brainchild of Mr. Bellino and a friend who started the business in 2006 while in their 20s, in the basement of a Springfield, Mo., home. The name came from Mr. Bellino’s initials.
The founders soon capitalized on a new Amazon program to help set up third-party merchants. Under the program, called Fulfillment by Amazon, DAB arranged to send products to Amazon’s warehouses and paid the Seattle-based company to stock DAB’s goods and ship them to customers.
DAB initially offered around 50 items, mainly vitamins and supplements, then expanded into weight-loss pills, pet-care products and children’s toys. By 2010, the company was listing 30,000 items, enough to stock a chain drugstore. DAB collected more than $200 million in sales over its lifetime, Mr. Bellino says.
The fast growth of companies like DAB helps explain how Amazon revenue has increased at least 25% a year since 2008.
Amazon groups fees from third parties into a category called services, the revenue from which makes up about one-fifth of Amazon’s sales. Services revenue also includes sales from Web services, digital-content subscriptions and cobranded credit cards. The Internet retailer, which reports earnings next week, credited a 45% jump in services revenue for the company’s 23% increase in overall sales for the first nine months of last year.
But DAB shows the risks of working with third-party sellers. Between 2009 and 2012, Amazon received dozens of complaints from people claiming that DAB had sold them counterfeit or mislabeled items, according to internal Amazon documents filed in the bankruptcy case.
Mr. Bellino says that less than 1% of the company’s shipments were flagged for problems.
Maria Reyes, a 31-year-old pharmacy technician in Worthington, Minn., says she bought a bottle of 2 Day Diet capsules from DAB through Amazon.com in 2010.
After taking the pills, she felt dizzy and her heart began “racing very fast,” she says. Ms. Reyes says the capsules she had taken looked different from the actual products she found in online research. She says she tried to contact DAB through Amazon’s website but didn’t hear back.
Amazon investigated a negative review Ms. Reyes wrote in 2010 and sent a warning to DAB, according to the internal Amazon documents. The pills had been recalled by the Food and Drug Administration two years earlier because of the possibility they might be contaminated or contain high doses of ingredients that could put consumers’ health at risk. Ms. Reyes says she currently is in good health.
DAB declined to comment on Ms. Reyes’s purchase.
In November 2010, an Amazon investigator looked into a customer complaint that said DAB was selling fake Gillette Mach3 razor cartridges, according to the Amazon documents. Gillette, a unit of Procter & Gamble Co. PG -0.44% , separately had purchased the blades from the seller and concluded they were counterfeit.
The investigator recommended suspending DAB’s selling privileges. But a supervisor nixed the idea, citing DAB’s high volume with Amazon, according to the documents.
DAB’s Mr. Bellino says his company bought products “from manufacturers and distributors who were well known to be trustworthy and reliable” and didn’t knowingly sell counterfeit or prohibited merchandise.
About 97% of DAB’s customer feedback since its founding in 2006 has been positive or neutral, according to Amazon’s site.
Amazon has policies to prevent unauthorized sellers from listing some branded products, and its investigators comb through listings and customer reviews to identify sellers that may be violating its rules.
Amazon, eBay Inc. EBAY +0.48% and other e-commerce companies also are protected by a 2010 federal appeals-court ruling that put the onus on trademark holders to police the Web for counterfeit or other problematic merchandise.
Some manufacturers have said it can take months for Amazon to respond to requests to curb third parties that are peddling counterfeit, expired or damaged merchandise.
Johnson & Johnson last year suspended sales of scores of consumer products and over-the-counter medications to Amazon because it said the Web retailer wasn’t doing enough to prevent third parties from selling expired or damaged J&J products, people familiar with the matter said. The two companies are working out their conflict, and J&J has resumed shipping some items to Amazon.
SRAM LLC, a maker of high-end bicycle parts, has had problems getting Amazon to stop third parties from selling fake components labeled with its brands, says Maria Santos, a brand-protection manager at the Chicago-based company. Fakes were discovered after some customers complained about the quality of the parts, Ms. Santos says.
In October 2011, DAB filed for protection from creditors in bankruptcy court in Arizona, listing $1.5 million in assets and $9.1 million in liabilities. The company had been hurt by the recession and had overextended by trying to take over responsibility for warehousing and shipping its products from Amazon.
DAB continued to operate, soon turning a profit again, though it remains in bankruptcy court.
Last April, Amazon moved to terminate DAB’s selling privileges, according to bankruptcy filings. Amazon said it had previously suspended DAB and warned it against listing prohibited products, such as prescription-only medical devices and supplements containing a drug that is illegal in the U.S., but that the violations continued after the suspension was lifted.
DAB’s bankruptcy trustee responded to the court that Amazon’s move was unfair and that the Internet company had sold and allowed others to sell the same products.
The bankruptcy-court judge delayed a decision on DAB’s termination because sales through Amazon represented DAB’s primary source of income to pay back creditors.
Meanwhile, an Amazon account manager, apparently unaware of the conflict, contacted DAB’s Mr. Bellino about a new initiative to help third-party sellers improve their sales and ratings on Amazon.
Mr. Bellino wrote a note thanking the account manager, according to a bankruptcy-court filing. Mr. Bellino assigned an employee to oversee the project, naming it “Operation Mothership: ‘Amazon Ferrari.’ ”
In September, though, Amazon won a court ruling to terminate its agreement with DAB and its listings have been removed from the site. The company effectively is liquidating, a lawyer for the bankruptcy trustee said.
DAB’s online storefront remains, however, and customer feedback—mostly positive—continues to trickle in.

In a stunning move, Singapore and Indonesia-based mobile social networking company mig33 is now listed on the Australian Securities Exchange (ASX)

Mig33 is now listed on the Australian Securities Exchange
January 23, 2014
by Willis Wee
In a stunning move, Singapore and Indonesia-based mobile social networking company mig33 is now listed on the Australian Securities Exchange (ASX), the country’s primary stock exchange.
It did so via a reverse takeover, in which a listed company acquires a private company only for the shareholders of the latter to become majority owners of the combined group, a purportedly easier and less rigorous process than listing through the usual way.
In this case, mig33 is actually acquired by Latin Gold, an Australian company that does mineral exploration and project investigation. It now owns 720 million of Latin Gold Limited’s (ASX:LAT) shares. According to Google Finance, Latin Gold was traded at AUD$0.02 per share as of January 23. In other words, mig33 is valued at $12.73 million after the shares acquisition at the current share price. The numbers will obviously change as the share price changes.
The acquisition will see mig33 own 69.5 percent of Latin Gold while Latin Gold shareholders will own approximately 30.5 percent of the merged group. Founder and CEO Steven Goh, together with Andy Zain, Dmitry Levit, and John Lee will be appointed to the Latin Gold board.
Meanwhile, three of the Latin Gold directors will step down, which gives mig33 full authority to drive the Latin Gold business. Latin Gold’s name will be changed to mig33. As of yesterday, the company has halted trading on ASX due to a change of business activities. Goh told Tech in Asia:
We believe in the opportunity to bulk mig33 up to something much more interesting now and being listed allows us to realize that opportunity. [We] looked at Singapore and Australia [and believe that] Australia is a simpler, less risky, and easier path to getting there. Additionally, Australian tech companies are getting recognized valuation-wise and there is a history of billion dollar exits, whereas in Singapore the feedback is mixed.
There’s a precedent of Asian internet companies listing in Australia, with Patrick Grove’s iBuy being a prominent example. It raised $33 million through its IPO.
When we spoke with mig33 after its rebranding and transformation into a mini-blogging platform in October last year, the company was seeing 180,000 daily active users sending four million messages daily. It now has about three million monthly active users.

Argentina restricts internet shopping to curb capital flight

Argentina restricts internet shopping to curb capital flight

January 22, 2014 6:22 pm
By Jonathan Gilbert in Buenos Aires and John Paul Rathbone in London
Even as it seeks to regain access to international capital markets, Argentinaimposed new restrictions on online shopping on Wednesday in its latest attempt to curb capital flight and prevent a possible balance-of-payments crisis.
Anyone buying goods through international websites such as Amazon.com must now sign a declaration and produce it at a customs office, where the packages are collected. In addition, Argentines are only allowed to buy two international items annually, free of tax, up to a $25 total. Beyond that, they must pay a 50 per cent tax.
Jorge Capitanich, the head of Argentina’s cabinet of ministers, said the measure was to defend national interests by substituting national production over foreign goods. “We must ask ourselves if we want Argentine industry, Argentine workers,” he told reporters.
However, analysts said it would have little effect on stanching the country’s continued outflow of foreign reserves, which have fallen $1bn this year to stand at $29.5bn on Monday. Argentina had $40bn in reserves at the start of last year.
“The measure is a only Band-Aid,” said Ricardo Delgado, director of local consultancy Analytica Consultora. “It only addresses the symptoms of the fall in reserves, not the cause, which is high inflation.”
Private estimates put inflation at more than 28 per cent, against the official government rate of 11 per cent. High inflation has also pushed up the value of the black – oe “blue” – market exchange rate to almost 12 pesos per dollar, versus the official rate of 6.9.
The government said it is planning measures to clamp down on the blue market exchange rate, “although obviously I’m not going to say what they are before it happens,” Mr Capitanich said on Wednesday.
Argentina first introduced currency controls a week after Cristina Fernández was re-elected president by a landslide in 2011. Since then it has redoubled efforts to restrict transactions in foreign currency, including a recent 35 per cent tax on credit-card purchases made abroad.
“People are accustomed to taking refuge in the dollar, especially when they see the peso is overvalued,” said Gastón Rossi, a former vice-minister for the economy under Ms Fernández and director of LCG, a Buenos Aires consultancy. “They always find new ways to dollarise.”
People are accustomed to taking refuge in the dollar, especially when they see the peso is overvalued,” said Gastón Rossi, a former vice-minister for the economy under Ms Fernández and director of LCG, a Buenos Aires consultancy. “They always find new ways to dollarise
– Gastón Rossi
The online sales restriction comes as Argentina seeks to regain access to international capital markets through a process dubbed “financial normalisation”, 12 years after it defaulted on $100bn of international bonds.
Argentina, a G20 member, has agreed in principal to compensate Spanish oil company Repsol for the 2012 nationalisation of its majority stake in Argentine energy company YPF. It settled $677m of arbitration claims last year and is holding talks with the IMF on overhauling its statistics and so avoid censure and possible expulsion from the fund. This week, it also re-opened talks with the Paris Club to reschedule Argentina’s approximately $6.7bn of bilateral debt, not including accumulated interest.
On Tuesday, however, Axel Kicillof, the economy minister, said any Paris Club agreement remained months away and that Argentina would not submit to “any conditions”. Paris Club debt restructurings typically involve a simultaneous IMF program.
The sluggishness of the normalisation process is “ineffective against the growing stress on the balance of payments,” Siobhan Morden, head of Latin America strategy at Jefferies in New York, wrote in a note to clients on Wednesday. The nub of the problem, she said, is: “How do you motivate long-term capital flows under an unstable economic environment?”
Many had expected Argentine policy making to become less centralised in the figure of the president and more pragmatic after the government suffered a trouncing in October’s mid-term election, Ms Fernández shuffled her cabinet and appointed Mr Capitanich, an experienced state governor, as cabinet chief. But recent policies show little change of course, analysts say.
“There were expectations of change,” Mr Rossi said. “But it has become absolutely clear that the concentration of power has not been modified.”

Google Is Raking In Huge Sums Of Money From A New Type Of Online Shopping That Hurts Amazon

Google Is Raking In Huge Sums Of Money From A New Type Of Online Shopping That Hurts Amazon
JIM EDWARDS
JAN. 22, 2014, 12:52 PM 14,440 9
Late in 2012, Google quietly introduced a new type of search ad. “Product Listing Ads” (PLAs) are those photo boxes that appear at the top of Google’s results pages when you search for stuff that is shopping related, like “Ugg boots” or “iPhone charger.”
Turns out the new format has been a huge success for Google, according to data from Marin Software, which buys PLA campaigns for its clients.
That’s likely bad news for Amazon.
PLAs push Amazon’s organic, non-paid search results farther down the page every time they appear. In search advertising, everyone knows that the top of the page is key. The bottom of the page is shopping Siberia — and that’s where Amazon’s pages are now frequently ranked on Google. Frequently, when you do a search that generates PLAs, the shopping ads will display ads for all Amazon’s competitors on that product line. But not Amazon.
Amazon is known to be highly sensitive regarding Google’s use of PLAs. The company has declined to buy any PLAs from Google to boost its search rankings. They must work, however, because several of Amazon’s subsidiary units —  Zappos, Diapers.com, Wag.com Soap.com, and BeautyBar.com — have upped their PLA budgets during the course of the year, according to Jefferies Research. (Amazon did not immediately respond to a request for comment.)
Those increased budgets from all of Google’s online retailers have swelled the search giant’s coffers in 2013, Marin says.
Analyst Ben Schachter and his team at Macquarie Capital agrees. In a pre-earnings note to GOOG investors yesterday, he wrote, “We expect a strong quarter from Google, and believe that PLAs in particular will drive upside, as PLAs pricing/competition has been better than expected.” Google will deliver its Q4 2013 earnings on Jan. 30.
This chart from Marin shows how spending on PLAs has quadrupled:

image009

Marin Software
The data above are indexed, where 100 is the level in January 2013. Marin’s dataset looks at clients spending more than $100,000 a month on search ads. Nearly a quarter of retail paid search budgets during the Thanksgiving-Christmas season went on PLAs, Marin says.
“By December, retailers were allocating 23% of their paid search budget toward PLAs, a 92% increase over January,” the company said in a blog post:

image010

Marin Software
The cost-per-click to advertisers went up as more advertisers spent money on them:

image011

Marin Software
And the click-through rate was also higher than average:

image012

Marin Software
“The image-based ad format resonates well with users – consumers can see what they’re looking for – and streamlines the shopping the experience. The large images and prominent placement help retailers lure shoppers to websites as well as stores,” said Matt Ackley, CMO of Marin Software. “We expect this percentage [of spending] to grow to 33% in 2014.”

IBM must keep head above the clouds to claim glory

IBM must keep head above the clouds to claim glory

January 22, 2014 7:27 pm
By Richard Waters
It falls to every new IBM chief executive to reinvent one of America’s most venerable corporate icons.
After Lou Gerstner countered a decline in hardware sales with a faster move into software and services in the 1990s, Sam Palmisano spent the next decade contending with the threat of Indian IT companies and open-source software.
Now Ginni Rometty faces her own moment of reinvention. The source of her discomfort: More computing workloads are moving to the cloud – which means that they are being farmed out to utility-type companies that do not want high-priced gear and services from the likes of IBM.
Even when choosing to keep their computing in-house rather than shifting it to companies such as Amazon, IBM’s big customers are copying the methods of the new cloud players. Essentially, that means buying lower-cost, standardised hardware, as well as software that automates processes that once required expensive humans.
One example of this will be on display next week in California at the annual gathering of the Open Compute Project. The brainchild of Facebook, this was set up to promote a basic standard model for server hardware.
Servers suffer the feature creep seen in many technology markets, as suppliers try to differentiate their products. Even the plastic bezels that they use to brand their machines are an unnecessary luxury, impeding airflow and increasing power costs for cooling. In the world as seen by Facebook, all such niceties will be stripped out.
The effect of this sort of thing goes much further than hardware revenues. If IBM’s customers move some of their computing to the cloud, they will no longer be paying for IBM services either. And the huge IT outsourcing market on which much of IBM’s revenues depend is also facing a sea change. If customers have more choices for how to manage their IT, they will no longer be as locked into the monolithic service contracts that have involved handing their entire IT operations over to companies such as IBM.
At least one corner of IBM’s hardware business still looks secure. Thanks to the massive sunk costs some customers have made in their existing systems, its mainframes – once written off as a casualty of the client-server revolution – are still going strong. But the future being forged by the likes of Amazon’s web services looks very different from the past.
This leaves two choices for the traditional IT hardware makers.
One is to become consolidators in a high-volume game. Some 70 per cent of the $53bn server business comprises so-called “volume”, or industry-standard, machines that command low profit margins, according to IDC.
This is not for IBM. Having sold out of the PC business nine years ago, it is in discussions about ditching industry-standard servers as well, according to people familiar with its plans.
Dell and Hewlett-Packard, with high market shares in industry-standard servers and PCs, face a tougher choice. Among the challenges these companies face is a new band of ultra-low cost white-label producers known as ODMs, or Original Design Manufacturers.
The other choice is to shift the discussion with customers away from the price of hardware and on to high-value applications and services that make a real business difference. Specialised hardware that serves a particular purpose sometimes still has an edge over generalised technology.
In IBM’s case, for instance, that looks likely to lead to a stripping back of its Unix business – the more expensive end of its server line that it does not plan to sell – to focus on the massive data handling needs of the analytics market.
This adds to the pressure on Ms Rometty. In her first two years on the job, she displayed the touch of a marketer rather than a technologist, as she sought to recast IBM’s portfolio of businesses in ways that appeal to a broader market.
That may be starting to change. Already this year, that has meant earmarking $1.2bn to build more data centres to compete with Amazon in the public cloud, as well as $1bn to build a business in what has become known as cognitive computing, or machines that answer questions posed of large bodies of data.
It is ironic that IBM has been a poster child of efficient cash management in the tech sector, returning a large slice of its free cash to shareholders in recent years while still maintaining an annual R&D budget of more than $6bn. To judge by the grumbling on Wall Street, it may be time for Ms Rometty to place some bigger bets.

Dabbling in Microsoft Is Enough for Gates

Dabbling in Microsoft Is Enough for Gates

JANUARY 22, 2014, 3:04 PM
By NICK WINGFIELD
Bill Gates, the chairman and former chief executive of Microsoft, is more involved with the company now than he has been in years. But he does not — repeat, not — want to run it.
Since Microsoft began a search for a new chief executive months ago, Mr. Gates and people close to him have said that he will not return to lead the company. For good measure, Mr. Gates said it again on Tuesday, in aninterview
on Bloomberg Television.
Yet Mr. Gates, even as he hobnobs this week with the powerful and wealthy in Davos, Switzerland, is deeply engaged at Microsoft. He is regularly meeting with company executives, offering input on products and weighing in on the search for a chief executive, according to several people who have either spoken to Mr. Gates directly or are aware of his recent comings and goings at the company. Those people would speak only anonymously to protect their relationship with Mr. Gates.
The precise nature of Mr. Gates’s current and future involvement at Microsoft has been a topic of speculation as the company searches for a new chief. That interest has only intensified as the search has dragged on longer than many investors and people inside the company had hoped.
When Alan R. Mulally of Ford, the presumed front-runner for the job at one point, dropped out, many people watching the process from a distance concluded that Mr. Gates’s presence at Microsoft was harming the process. What rational person would lead the company, this line of thinking goes, with Mr. Gates breathing down his neck and second-guessing his every move? (All of the presumed candidates are men.)
The reality of Mr. Gates’s status is a bit more nuanced. One of the people with knowledge of Mr. Gates’s activity at the company, who is also informed about board discussions, said Mr. Gates was willing to dial up or down his involvement with Microsoft based on the wishes of the new chief.
If the new chief executive wants Mr. Gates, a co-founder of Microsoft and one of the founding fathers of the tech industry, to chime in more often on company matters, Mr. Gates will do it, this person said. If the new chief executive wants Mr. Gates doing less around Microsoft, he will respect that, too.
Several people associated with Microsoft and Mr. Gates for years say they believe that he does not want to have to be called in to rescue the company from a perilous situation, which would require day-to-day attention.
The company is still healthy, but it has lost its advantage in several areas. If a new chief executive failed, the company could fall further behind. In interview after interview, most recently the one on Bloomberg Television, Mr. Gates has shown little interest in leaving his full-time work as a globe-trotting philanthropist with the Gates Foundation. Following the example of Michael Dell or Howard Schultz, executives who came back to lead Dell and Starbucks after those companies went astray, does not seem to be his ambition.
Mr. Gates is spending more time on Microsoft now, in other words, to avoid spending more time on it later.
“I think it will be very important for Bill to assure for himself that he has put in place a good steward for the company who can provide the right technical direction for the future, and not someone who just reduces costs for a couple years and leaves the company without the problems having been fixed,” said Rick Sherlund, a veteran Microsoft analyst with Nomura Securities.
A Microsoft spokesman declined to comment, as did a spokesman for Mr. Gates.
The future of Microsoft’s current chief executive, Steven A. Ballmer, is also an intense topic of discussion. Mr. Ballmer does not have a large foundation waiting to occupy him once his successor is found. He is a meaningful shareholder and board member of the company. And he is the architect of many major projects at Microsoft that are still in motion, including a broad reorganization of the company and the acquisition of Nokia’s handset business.
It is those initiatives that could complicate Mr. Ballmer’s dealings with his successor, should the new chief executive decide to change the playbook. For that reason, Matt McIlwain, a venture capitalist in Seattle with Madrona Venture Group, predicts that Mr. Ballmer will leave the company’s board in the next six to 12 months, when the spotlight has shifted to Microsoft’s new leader.
Mr. McIlwain says he also believes that Mr. Gates will end up doing more at Microsoft than in past years. He sees fewer hazards associated with that than with Mr. Ballmer staying involved.
“Bill has a strong personality, but he has more distance and perspective,” Mr. McIlwain said.
So the search for a new Microsoft chief executive continues. Progress on the search has slowed this week because of Microsoft’s earnings announcement on Thursday and Mr. Gates’s trip to Davos, said the person briefed on the process.
With Mr. Mulally and other external candidates fading, Mr. McIlwain and others speculate that Microsoft is leaning toward selecting a current Microsoft executive as its new chief. Many senior executives brought into Microsoft from the outside have not fared well at the company, and that point is widely discussed among employees. Mr. McIlwain said he favored Satya Nadella, who has led the company’s cloud computing efforts and big parts of its corporate software business.
Wherever the person comes from, the company cannot afford to have its body reject its new part. Mr. Gates seems acutely aware of that.