How to make family businesses sustainable: Why do only 4 per cent on average of family-owned businesses survive into the fourth generation?

How to make family businesses sustainable

Achara Deboonme
The Nation December 2, 2013 1:00 am

Why do only 4 per cent on average of family-owned businesses survive into the fourth generation? To Joachim Schwass, director of Switzerland’s IMD Global Family Business Centre, there are plenty of reasons. But based on 25 years of academic research into the subject, he says there are ways to preserve family wealth in a sustainable way.  “Academic research offers the rationalisation approach, away from emotionality, to help families become better families, better owners and better managers,” he said at a dinner talk on “The Fusion of Family and Business”, hosted by Kasikornbank for its premium clients.  Read more of this post

How Should Small Businesses Handle 15 Minutes of Fame? It can be a tough choice for entrepreneurs who get a burst of publicity: Go big—or play it safe?

How Should Small Businesses Handle 15 Minutes of Fame?

A windfall of publicity brings a tough choice: Go big—or play it safe.

LISA WARD

December 2, 2013

You get a glowing review in a magazine. Or a round of positive mentions in the blogosphere. Or an appearance on a cable-TV show. Curious new customers flood your store or website. Sales surge. But then what? Read more of this post

Employees don’t like working for creative managers

Employees don’t like working for creative managers

By Carl Tsukahara 11 hours ago

It’s a commonly held workplace belief that employees who succeed in their current roles should be rewarded with the chance to manage other employees. But big data reveals that what might be prized qualities for an employee are not necessarily traits that drive managerial success. Read more of this post

Biz Stone Did Something Brilliant When Twitter Was Just Starting, And Every Early Startup Employee Should Take Note

Biz Stone Did Something Brilliant When Twitter Was Just Starting, And Every Early Startup Employee Should Take Note

JAY YAROW

NOV. 30, 2013, 1:45 PM 7,764 5

Christopher “Biz” Stone is a minor celebrity thanks largely to a bold decision he made in the very early days of Twitter’s founding. When Twitter was starting to take shape, Stone emailed Ev Williams, who was bankrolling Twitter, and asked, “Maybe this is inappropriate, but if I don’t ask, I’ll never know! What do you envision my title to be? Is there a chance I could be called co-founder?” Read more of this post

How To Use The ‘Hairy Arm’ Technique To Manage Your Boss

How To Use The ‘Hairy Arm’ Technique To Manage Your Boss

OLIVER BURKEMANTHE GUARDIAN
NOV. 30, 2013, 3:15 PM 3,462 1

The tactic goes by many names, but my favourite is the Theory Of The Hairy Arm. An American business consultant, Lawrence San, tells the following story about a colleague he calls Joe, who worked as a graphic designer in the days before computers. Read more of this post

A British IT worker has launched a frantic search of a landfill site after realising he accidentally threw away a computer drive holding $7.9 million in the online currency bitcoin

Man searches landfill for $7.9m bitcoin fortune

December 2, 2013 – 9:48AM

A British IT worker has launched a frantic search of a landfill site after realising he accidentally threw away a computer drive holding $7.9 million in the online currency bitcoin. James Howells, 28, obtained 7500 bitcoins in 2009 when the currency was virtually worthless. Its value has since soared, with a single bitcoin hitting $US1000 ($1101) for the first time last week. Read more of this post

Biggest Bank in Norway Dismisses Hard Landing in Real Estate Bet

Biggest Bank in Norway Dismisses Hard Landing in Real Estate Bet

DNB ASA (DNB) says predictions of a hard landing in Norway’s property market are unfounded as the nation’s biggest bank sees scope for house prices to rise next year. “We don’t expect any sharp decrease in house prices but actually believe there might be a very limited price increase and potential upside for 2014 and stable prices in the year or two after that,” Chief Executive Officer Rune Bjerke said in a Nov. 29 interview at DNB’s headquarters in Oslo. Read more of this post

The power of innovation in building businesses; passion in the world of business is all about small but pragmatic “ideas” or “Winnovations” that are promising and profitable

The power of innovation in building businesses

Published: 2013/12/02

PASSION in the world of business is all about small but pragmatic “ideas” or “Winnovations” that are promising and profitable. One of the most profound books authored by management guru Peter Drucker is “Innovation and Entrepreneurship”. Drucker expressed that “Innovation is the specific instrument of entrepreneurship… the act that endows resources with a new capacity to create wealth”. I believe this “new capacity” is all about ideas and a business environment that fosters innovation, helping to create new business opportunities and new markets for new revenue streams. Having said that, history has shown that many technological, cultural and even social barriers were eliminated through ideas (which were at first received with cynicism to no end, and yet, these very same ideas were the ones that changed the world).  Read more of this post

Acquiring Another Small Firm? Watch Out. How to avoid costly mistakes—and make the most of the deal

Acquiring Another Small Firm? Watch Out.

How to avoid costly mistakes—and make the most of the deal

BARBARA HAISLIP

December 2, 2013

You’ve done your homework. You’ve chosen the perfect business to acquire. You’re ready to sign the deal. Now the real hassles begin. For many small businesses, buying another company seems like an attractive way to grow: They get a new batch of customers, along with trained employees and sales systems, all set up and ready to go. But bringing even two tiny operations together can be a big challenge. At every stage, problems can crop up that mean headaches, money and extra work. Read more of this post

A Gawker Editor Tells How He Picks ‘Viral’ Content Readers Can’t Resist Sharing

Why Everyone Will Totally Read This Column

A Gawker Editor Tells How He Picks ‘Viral’ Content Readers Can’t Resist Sharing

FARHAD MANJOO

Dec. 1, 2013 7:23 p.m. ET

Neetzan Zimmerman doesn’t like to be called a machine. That word implies something cold and inhuman about how he works, and Mr. Zimmerman believes that what makes him so good at his job is precisely the opposite sensibility: Unlike a computer, he understands the emotions that might compel a human being to click on something online. Read more of this post

Learning from proverbs; do not wear a hat that is way too big for one’s head is similar to the Malay peribahasa of ukur baju di badan sendiri, meaning that you should measure the coat on your own body

Updated: Monday December 2, 2013 MYT 7:51:01 AM

Learning from proverbs

BY LEE YEN MUN

Let’s begin by practising some simple wisdom at home — do not wear a hat that is way too big for one’s head.

THERE is a Chinese saying that cautions people against putting on a hat that is much too big for one’s head. The phrase is not a literal jab at ladies who sport a gargantuan but delicately decorated hat to tea parties. Like all things Chinese that emphasise on humility and the value of face, the saying is presented subtly to remind people not to take on a form beyond one’s ability or worth. Read more of this post

What the Silver Screen Tells Us About Entrepreneurship; Pop culture says a lot about America’s changing attitude toward striving

What the Silver Screen Tells Us About Entrepreneurship

Pop culture says a lot about America’s changing attitude toward striving

BRAD REAGAN

December 2, 2013

Want to know what America thinks of entrepreneurship? Just ask Hollywood. Over the decades, popular culture has served up many memorable characters looking to be their own boss. We’ve seen get-rich-quick schemers like Ralph Kramden and Cosmo Kramer. Men on a mission like Jerry Maguire, or women on a mission like Mildred Pierce. Even real-life figures like Mark Zuckerberg, Howard Hughes and Preston Tucker. Read more of this post

The Brain Actually Has Two Internal Clocks

The Brain Actually Has Two Internal Clocks

EMILIE REASSCIENTIFIC AMERICAN
DEC. 1, 2013, 7:15 PM 1,875

Did you make it to work on time this morning? Go ahead and thank the traffic gods, but also take a moment to thank your brain. The brain’s impressively accurate internal clock allows us to detect the passage of time, a skill essential for many critical daily functions. Without the ability to track elapsed time, our morning shower could continue indefinitely. Without that nagging feeling to remind us we’ve been driving too long, we might easily miss our exit. Read more of this post

Tips on Building a Franchising Empire; How to make the leap from one outlet to many

Tips on Building a Franchising Empire

How to make the leap from one outlet to many

NEIL PARMAR

December 2, 2013

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How does a franchisee get bigger? These days, many franchisers favor owners who already run multiple locations, giving them preferential treatment when selling existing stores or awarding new locations. But most franchisees—about 80%—own just one unit. So what’s the best way for them to go from small-time ownership to the kind of franchise empire that chains look for? Read more of this post

Weighing in on the entrepreneurial personality

Insights From Our Online Panel

Updated Dec. 2, 2013 12:25 a.m. ET

Running your own business is not for everyone. Indeed, personality plays a huge role in entrepreneurial success, from how one manages the start-up phase, to effective use of social media, to how—or whether—one should balance work and personal life. For a range of views and advice about the interplay of personality and entrepreneurship, we turned to The Experts, an exclusive online group of industry and thought leaders who discuss topics raised in the Small Business Report. Edited excerpts of their discussion follow. To read more, go to WSJ.com/Reports. Read more of this post

Behaving Like an Owner: Plugging Investment Chain Leakages

Behaving Like an Owner: Plugging Investment Chain Leakages

Jane Ambachtsheer Mercer Investments

Richard Fuller Mercer Investments

Divyesh Hindocha Mercer Investments

September 24, 2013
Rotman International Journal of Pension Management, Vol. 6, No. 2, 2013

Abstract: 
The theme of investing for the long term through engaged ownership is gaining profile. This article explores the implications of “behaving like an owner” and estimates its financial benefits. We follow the journey of $100 over 20 years under four different “leakage” scenarios. Downstream leakages are active management fees, manager transition costs, and excessive trading; upstream leakages are unwarranted M&A activity and misaligned incentive structures. We find that fixing these leakages can increase the size of savings pots by as much as 25% over a 20-year accumulation period. We also address the behavioral question, “If this is so self-evident, then why do presumably rational investors keep doing these irrational things?” We close with some thoughts on the behavioral changes needed to get institutional investors behaving as owners.

Comcast tests new ad tech to help networks capture binge viewers

Comcast tests new ad tech to help networks capture binge viewers

12:02am EST

By Liana B. Baker and Lisa Richwine

(Reuters) – Comcast Corp, the largest U.S. cable operator, is testing new advertising technology that inserts up-to-date commercials into past episodes of TV shows that are available on demand, a development that could help television networks generate additional revenue. As people get used to catching up on or binging on older episodes of shows through online services like Netflix and Hulu, cable companies and TV networks are plying viewers with past episodes from current seasons that can be watched on demand through their cable set-top boxes. Read more of this post

Amazon to WNS Tap South African Accent for Call-Center Expansion

Amazon to WNS Tap South African Accent for Call-Center Expansion

From an office park in Cape Town, Gershwin Osman fields a call from a woman in the English town of Worcester and helps update her utility account. Osman is one of about 2,500 people employed in South Africa by WNS Holdings Ltd. (WNS), a Mumbai-based back-office services provider lured by government incentives, tumbling communications costs and a pool of workers whose diction and accents suit the U.K. market. Amazon.com Inc. (AMZN), the world’s largest online retailer, set up a call center in 2010 in Cape Town to service British, American and German clients. Read more of this post

Smart socks may be the future of wearable technology

Smart socks may be the future of wearable technology

November 30, 2013

Will Oremus

When the email appeared in my inbox, I thought it was a joke. Smart socks? For $150? The concept sounded, well, the opposite of smart. That impression did not diminish when I saw a prototype of the socks – or, rather, the sock. (Only one in each pair is blessed with intelligence.) At first glance, it’s just a regular old cotton sock, but with a whitish, plasticy, curved band stuck to it via a pair of metal snaps. Look closer and you’ll notice a discolored patch on the bottom, with a thread running up to meet the plastic band. The iPhone of ankle-wear, this is not. Read more of this post

Get Caught Up in T.J. Maxx’s Web; There are reasons off-price stores, which buy excess inventory and off-season fashions from department stores and manufacturers, have been late e-commerce adopters

Get Caught Up in T.J. Maxx’s Web

MIRIAM GOTTFRIED

Dec. 1, 2013 3:32 p.m. ET

T.J. Maxx has left the building. In September, TJX Cos., the off-priced retailer’s parent company, launched an e-commerce platform for its flagship brand. For a retailer to offer online sales in the year 2013 is hardly cutting edge. But T.J. Maxx had reasons for waiting, and investors may be rewarded for their patience. Read more of this post

Lenovo’s rise amid giants defies critics

Lenovo’s rise amid giants defies critics

Sunday, December 1, 2013 – 15:52

China Daily/Asia News Network

In the time that you take to read this, people around the world will have snapped up a Lenovo computer, tablet or smartphone – about one of these electronic devices every four seconds or so. Lenovo Group Ltd has defied the skeptics to prove that an Asian company, in this case a Chinese personal computer maker, can emerge as a multinational player – not just as a manufacturer of products for other companies but as a truly global brand. Read more of this post

Fundraising + Daily Deals = Business Inspiration; Stacey Boyd realized she could apply the idea behind sites like Groupon to help educators raise money

Fundraising + Daily Deals = Business Inspiration

December 2, 2013

For Stacey Boyd, inspiration was all about making a quick connection between two very different ideas. The former teacher and principal in San Francisco was reading a newspaper story about the school budget cuts in California on her iPad. Then she turned the page and saw a story about how daily-deal sites likeGroupon GRPN -0.55% and LivingSocial were providing a new revenue stream for local businesses. Read more of this post

Amazon Developing Drones for Deliveries

Amazon Developing Drones for Deliveries

GREG BENSINGER

Dec. 2, 2013 12:51 a.m. ET

Amazon.com Inc. AMZN +1.79% Chief Executive Jeff Bezos said the online retailer is developing pilotless flying vehicles he calls “octocopters” that can deliver packages within a half-hour of customers placing an order. Mr. Bezos showed Charlie Rose an early version of the drone in development on an episode of the CBS news program “60 Minutes” aired Sunday evening. Read more of this post

How Google Sold Its Engineers on Management

How Google Sold Its Engineers on Management

by David A. Garvin

Since the early days of Google, people throughout the company have questioned the value of managers. That skepticism stems from a highly technocratic culture. As one software engineer, Eric Flatt, puts it, “We are a company built by engineers for engineers.” And most engineers, not just those at Google, want to spend their time designing and debugging, not communicating with bosses or supervising other workers’ progress. In their hearts they’ve long believed that management is more destructive than beneficial, a distraction from “real work” and tangible, goal-directed tasks. Read more of this post

Silicon Valley catches Bitcoin fever

Last updated: December 1, 2013 8:22 pm

Silicon Valley catches Bitcoin fever

By Richard Waters in San Francisco

Silicon Valley is starting to catch Bitcoin fever – though the entrepreneurs and venture capitalists being drawn to the virtual currency claim that the biggest profits will come from using it to build a new digital finance industry rather than just as a vehicle for speculation. Digital currency companies that have attracted early rounds of venture capital in recent weeks include Circle Internet Financial, headed by Jeremy Allaire, a serial entrepreneur from the media technology industry, and Ripple Labs, whose founder, Chris Larsen, was behind pioneering peer-to-peer lending company Prosper. Read more of this post

Smile, You’re on Candid Webcam; A YouTube stunt shows how easy it is to collect personal information from social-media posts

Smile, You’re on Candid Webcam

A YouTube stunt shows how easy it is to collect personal information from social-media posts.

L. GORDON CROVITZ

Dec. 1, 2013 6:34 p.m. ET

More than one billion people now use social media around the world, but users are still figuring out how much privacy they are willing to trade for being able to share with their friends—and sometimes with strangers. Comic Jack Vale, who has a channel on YouTube featuring hidden-camera spoofs, recently conducted what he called a “social media experiment prank.” He went to a shopping district in Irvine, Calif., and searched social media services to see who was nearby and what he could learn about them. Read more of this post

Web Companies Embrace TV Ads; New Media Find the Reach of Television Commercials Hard to Resist

Web Companies Embrace TV Ads

New Media Find the Reach of Television Commercials Hard to Resist

SUZANNE VRANICA

Dec. 1, 2013 7:15 p.m. ET

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Google Inc., GOOG -0.33% AOL Inc. AOL -0.27% and Yahoo Inc. YHOO +0.05% are doing their best to lure advertisers away from television in favor of their outlets. But television’s appeal is tough to resist—even for many website owners. TripAdvisor Inc. TRIP +0.01% recently kicked off a $30 million TV advertising campaign, the company’s first. For 13 years, the travel website has relied largely on digital ads such as sponsored search results and, more recently, social media. While that has helped build a “decent level” of name recognition, the company says, it now wants to go further. Read more of this post

Running A Luxury Flash-Sale Site in China: Interview with Glamour Sales CEO Thibault Villet

Running A Luxury Flash-Sale Site in China: Interview with Glamour Sales CEO Thibault Villet

By Guest Editor on December 2, 2013

Editor’s Note: The Interview is done for TechNode by Timothy Coghlan, an expert on the fashion industry in China and writes about the China fashion business in his blog maosuit

A seasoned veteran of luxury brand retail in Asia, Thibault Villet held senior positions at both L’Oreal and Coach before launching Glamour Sales in China in 2009. With Glamour Sales now a proven and growing business in China’s super-competitive e-commerce space, Thibault spoke to TechNode about the business and operating at the intersection of fashion, luxury and technology. Read more of this post

Second daughter of Samsung boss Lee Kun-Hee promoted to top job of president at the firm’s de-facto holding company

Daughter of Samsung boss Lee Kun-Hee promoted to top job

By AFP | 2 Dec, 2013, 10.53AM IST

SEOUL: The second daughter of Samsung chairman Lee Kun-Hee has been made a president at the firm’s de-facto holding company, it said Monday, cement his family’s hold on the South Korean giant. Lee Seo-Hyun will lead management planning at the Everland’s fashion business, Samsung said in a statement. The 40-year-old was previously vice president of Cheil Industries, which was the former fashion unit before it handed over operations to Everland. Her older sister — Lee Boo-Jin — has been a president at Everland since 2010, overseeingbusiness strategy, while their only brother, Lee Jae-Yong, was made vice chairman ofSamsung Electronics last year. Lee Kun-Hee is chairman of the group’s flagship unit Samsung Electronics and de facto leader of the entire business empire. The move is the latest promotion in recent years of the three heirs of the founding family, which controls Samsung through a complex web of share cross-holdings in group subsidiaries centred on Everland. There was no major reshuffle of top executives within Samsung Electronics — the world’s top maker of mobile phones and TVs. The senior Lee is largely credited with turning Samsung — founded by his father in 1938 — into a global brand and the country’s largest business group. He stepped down as the group’s chairman in 2008 after being found guilty of tax evasion but returned to the post in 2010 after receiving a presidential pardon.

From Singapore to Sweden, Back to Housing Bubbles

NOURIEL ROUBINI

NOV 29, 2013

From Singapore to Sweden, Back to Housing Bubbles

NEW YORK – It is widely agreed that a series of collapsing housing-market bubbles triggered the global financial crisis of 2008-2009, along with the severe recession that followed. While the United States is the best-known case, a combination of lax regulation and supervision of banks and low policy interest rates fueled similar bubbles in the United Kingdom, Spain, Ireland, Iceland, and Dubai. Read more of this post