It’s Ryanair’s Michael O’Leary’s biggest PR gaffe – he wants us to like him

It’s Michael O’Leary’s biggest PR gaffe – he wants us to like him

The self-loathing British public respond more to companies that show them disdain than those who suck up to them

David Mitchell

The Observer, Sunday 10 November 2013

As a big fan of Ryanair‘s marketing strategy, I was shocked to hear that it’s being abandoned. The villainous airline is trying to change its image. It’s going to spend money improving its website, it’s slashing charges for not printing your boarding card, it’s even allowing people to reserve seats. As chief executive Michael O’Learyput it: “I want to be loved by my customers as much as I love them… Boy, are we listening and responding.” It was as if JR Ewing was making the case for renewable energy – I was devastated. Read more of this post

B-school remorse: When the degree is just not worth it

B-school remorse: When the degree is just not worth it

November 8, 2013: 12:13 PM ET

It took Marianna Zanetti a full year after graduation before landing a job at exactly the same salary she was earning three years earlier without an MBA.

By John A. Byrne

(Poets&Quants) — Mariana Zanetti had been working as a product manager for Shell (RDSA) in Buenos Aires when her husband got a promotion to a new job in Madrid. One of her colleagues, a Harvard Business School graduate, suggested that the Argentina native go to business school for her MBA while in Spain. She took his advice, enrolling in the one-year MBA program at Instituto de Empresa (IE) Business School In Madrid. Zanetti borrowed money from her family to pay for the degree. And when she graduated in 2003, it took her a full year to land a job as a product manager at a Spanish version of Home Depot, at exactly the same salary she was earning three years earlier, without the MBA. Read more of this post

Economics lecturers accused of clinging to pre-crash fallacies; Academic says courses changed little since 2008 and students taught ‘theories now known to be untrue’

Economics lecturers accused of clinging to pre-crash fallacies

Academic says courses changed little since 2008 and students taught ‘theories now known to be untrue’

Phillip Inman, economics correspondent

The Guardian, Sunday 10 November 2013 22.28 GMT

Economics teaching at Britain’s universities has come under fire from a leading academic who accused lecturers of presenting “things that are known to be untrue” to preserve theories that claim to show how the economy works. The Treasury is hosting a conference in London on Monday to discuss the crisis in economics teaching, which critics say has remained largely unchanged since the 2008 financial crash despite the failure of many in the profession to spot the looming credit crunch and worst recession for 100 years. Read more of this post

Big Finance’s hyper-focus on frequency creates a blindspot on magnitude; It doesn’t matter if your forecast is right 99 times if on the 100th time you are not only wrong, but catastrophically wrong

Big Finance’s hyper-focus on frequency creates a blindspot on magnitude

And what can be done to change that

By Shane Parrish | November 7, 2013

My main takeaway from Alan Greenspan’s latest book, The Map and the Territory: Risk, Human Nature, and the Future of Forecasting: Forecasters (and all those who rely on them) fail to realize that over the long run, even frequently accurate predictions mean little without taking into account the magnitude of relatively infrequent mistakes. Read more of this post

Ancient wisdom and new thinking on integrity … how to avoid financial crises

Ancient wisdom and new thinking on integrity … how to avoid financial crises

An inability to see actions and their consequences in the context of a broader system led to the financial crisis. Being-centred leadership can address this blindness, writes Ram Nidumolu

Ram Nidumolu

Guardian Professional, Monday 11 November 2013 00.07 GMT

The likely $13 bn (£8.9bn) fine imposed on JP Morgan by the US government has created a lot of buzz recently. The company was accused of passing off loans underlying mortgage-backed securities as low risk to one set of investors, while simultaneously betting with other investors that they were highly risky. Many other banks are also likely to be implicated in a system so complex that individual actors could not comprehend the global impacts of their risky actions. As a recent Guardian Sustainable Business article points out, the resulting loss of credibility for banks is so severe that trust has now become a vital but scarce capital for modern banking. Read more of this post

What Israel’s uncrowned king of medical cosmetics is planning next; Serial entrepreneur Shimon Eckhouse has founded close to 20 companies in 20 years. Now he is consolidating his efforts into a medical technology incubator

What Israel’s uncrowned king of medical cosmetics is planning next

Serial entrepreneur Shimon Eckhouse has founded close to 20 companies in 20 years. Now he is consolidating his efforts into a medical technology incubator

By Amir Teig and Inbal Orpaz | Nov. 11, 2013 | 2:48 AM

Looking your best is one of the safest drugs there is, with zero side effects, says Shimon Eckhouse, whose two decades as a serial entrepreneur in the field of medical aesthetics and equipment makes him Israel’s uncrowned king of high-tech beauty. “What can make us feel better than waking up in the morning and being pleased with what we see in the mirror? This is one of the most important things in terms of health. The overall feeling makes us healthier.” Read more of this post

Fiat Capitalism

FIAT CAPITALISM

ARTICLE | 6 NOVEMBER, 2013 04:23 PM | BY DAVID BAIN

John Elkann is on a mission. The fifth-generation owner and manager of one of the biggest industrial groups in the world wants capitalism to change. With his boyish face, soft voice, reserved – even diffident – style he might make an unlikely evangelist, but he is deadly serious. In a nutshell, what he wants to do is to move capitalism’s emphasis away from shareholder value and reduce the role financial markets play in propping up the whole system of shareholder value, or at least the more extreme version of it. It’s a radical vision – especially from a man in his position. Read more of this post

Of chess and men: Why human contests still beat those with computers

November 8, 2013 6:43 pm

Of chess and men

Why human contests still beat those with computers

The world chess championship begins this weekend in the Indian city of Chennai, pitting veteran title-holder Viswanathan Anand against Norwegian wunderkindMagnus Carlsen. Their duel is the most anticipated chess match for a decade, yet it hides an oddity. Neither man is the world’s best player. That title belongs to a computer programme. Read more of this post

Atheist Mega Churches Are Taking Root All Over The World

Atheist Mega Churches Are Taking Root All Over The World

GILLIAN FLACCUS, ASSOCIATED PRESS
NOV. 10, 2013, 5:14 PM 4,945 47

LOS ANGELES (AP) — It looked like a typical Sunday morning at any mega-church. Hundreds packed in for more than an hour of rousing music, an inspirational sermon, a reading and some quiet reflection. The only thing missing was God. Dozens of gatherings dubbed “atheist mega-churches” by supporters and detractors are springing up around the U.S. after finding success in Great Britain earlier this year. The movement fueled by social media and spearheaded by two prominent British comedians is no joke. Read more of this post

Loki Is The Only Good Villain In Marvel Movies—And That’s A Big Problem

Loki Is The Only Good Villain In Marvel Movies—And That’s A Big Problem

KATEY RICH, CINEMABLEND
NOV. 10, 2013, 7:19 PM 4,749 5

At San Diego Comic Con this summer, there was no Q&A panel with the cast of Thor: The Dark World. There was only Loki, as Tom Hiddleston took the stage in full costume, demanded that the crowd “Say my name” and earn the kind of screams we associate with rock concerts that devolve into riots. It wasn’t that they were trying to hide the Thor cast or shrug off the Comic Con crowd; it was that no combination of director Alan Taylor, star Chris Hemsworth or new footage could match the electric jolt of Loki on a rhetorical tear.  Read more of this post

Capital Group questions how indices are used; Mismeasurement of performance worries originator of MSCI

November 11, 2013 12:01 am

Capital Group questions how indices are used

By James Mackintosh

Mismeasurement of performance worries originator of MSCI

The rise of the multinational has transformed the corporate landscape in the past half-century. Now, the inventor of the most widely-used global stock market indices thinks the measurement of equity performance needs to change too – and with it the dynamics of investing. Capital Group – which, as Capital International, was the originator of the MSCI index range – is concerned that the standard national, or even regional, benchmarks used by fund managers no longer measure what they set out to measure. This problem has been evident in the FTSE 100 index for a decade or more, as less than a quarter of the revenues of companies in the Footsie come from the UK, and many of their dividends are paid in dollars or euros. Read more of this post

Sobering Up: China Cracks Down on Binge Drinking

November 11, 2013, 5:20 PM

Sobering Up: China Cracks Down on Binge Drinking

China’s culture of binge drinking at official functions has long been accepted as a ritualized part of doing business in the Middle Kingdom, but a backlash may now be brewing. The government over the weekend demoted a provincial official in northeastern Heilongjiang province and suspended his Communist Party membership for a year after state agents in charge of internal discipline accused him of causing the death of a person who died due to excessive drinking after accompanying him to a banquet,state media reported. Neither the official nor the deceased was named in the reports and the Heilongjiang provincial government didn’t respond to a call for comment. Read more of this post

Gold Vault Opens in China as Bullion Goes From West to East

Gold Vault Opens in China as Bullion Goes From West to East

A gold vault that can store 2,000 metric tons, double China’s projected consumption this year, opened in Shanghai this month as owner Malca-Amit Global Ltd. seeks to benefit from rising demand in Asia’s largest economy. The facility is the biggest for the Hong Kong-based company, and it can also store diamonds, jewelry and art, Joshua Rotbart, precious metals general manager, said in an interview. The site could hold bullion worth about $82.7 billion at today’s price, Bloomberg calculations show. China’s total demand may reach 1,000 tons in 2013, the World Gold Council forecasts. Read more of this post

China reform puts executives on defensive as plenum begins

November 10, 2013 7:06 am

China reform puts executives on defensive as plenum begins

By Tom Mitchell and Jamil Anderlini in Beijing

The men and women who command the heights of China’s economy are on the defensive at a meeting that will set the direction and tone of the country’s new leadership for the next decade. Senior executives from large state-owned enterprises joined governors, generals and ministers as the 376 full and alternate members of the Chinese Communist party’s 18th Central Committee gathered in Beijing at the weekend. Of these four constituencies, it is China’s SOE managers who have attracted the most scrutiny in the run-up to the committee’s “third plenum”, which opened on Saturday. Read more of this post

Carlsberg Seen Thirsting for Tsingtao in Asia : Real M&A

Carlsberg Seen Thirsting for Tsingtao in Asia : Real M&A

Carlsberg A/S (CARLB)’s pursuit of faster growth in Asia may make takeover targets out of Tsingtao Brewery Co. (168) and Beijing Yanjing Brewery Co. (000729) The Danish brewer’s controlling shareholder signaled last month that it will give Carlsberg more leeway to pursue deals. The $15 billion company is eyeing about a half-dozen potential candidates, especially in Asia, including Tsingtao and Yanjing, for a possible purchase, said a person with knowledge of the matter, who declined to be identified as the discussions are private. The Chinese companies each produce some of the most popular beer brands in China, the world’s biggest beer market. Read more of this post

Why Australia’s bank profits defy hard times; ”It is no wonder so many Australians see the big four as vampires”

Why Australia’s bank profits defy hard times

November 11, 2013

Clancy Yeates

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Ever wondered how the banks manage to churn out ever-higher profits when the economy’s weak and credit growth is near record lows? To the casual observer it may seem puzzling, to say the least. Despite constant talk of a soft economy, the big four racked up $27.4 billion in cash earnings between them this year, an average yearly increase of 9.5 per cent. Bank chiefs repeatedly trotted out phrases such as ”subdued”. And yet their earnings seemed to defy gravity. So what’s going on? If the economy is weakening and banks are highly exposed to the country’s ups and downs, how do earnings keep growing so strongly? Greens MP Adam Bandt summed up the suspicions many of us have that we are being gouged. ”It is no wonder so many Australians see the big four as vampires,” he said after ANZ’s $6.5 billion full-year profit. Read more of this post

Singapore, Malaysia tough rivals to Thailand’s quest to be medical hub

Singapore, Malaysia tough rivals to Thailand’s quest to be medical hub

Monday, Nov 11, 2013
The Nation/Asia News Network
By Bamrung Amnatcharoenrit

THAILAND – Thailand should prove itself more if it wants to become a regional hub for medical tourism in the long term, competing with arch-rivals Singapore and Malaysia. One major barrier to this quest is politics. If political demonstrations become chaotic to the point of closing airports, this will undermine patients’ confidence, and they might decide to go elsewhere, said Pongsakorn Chindawatana, a professional doctor and also senior director of communication at Bangkok Dusit Medical Services. Read more of this post

South Koreans Are Stuck With Internet Explorer Thanks To An Outdated Security Law

South Koreans Are Stuck With Internet Explorer Thanks To An Outdated Security Law

PAUL SZOLDRA NOV. 9, 2013, 4:51 PM 5,723 4

South Korea is a technology powerhouse with nationwide broadband and electronics companies pumping out tons of cool products, but some lawmakers are trying to change a 14-year-old law that has them hanging on to Internet Explorer as the web browser of choice, The Washington Post reported earlier this week. In the name of security, a law was passed in 1999 requiring citizens to use IE exclusively for shopping and banking. The government created “digital certificates” for citizens with their personal information shared with stores using ActiveX — a plugin created by Microsoft. If they can make the change in the law, users may finally be able to use Firefox or Chrome more frequently. Read more of this post

Korea’s state firms: Poorly managed, heavily indebted

2013-11-10 11:11

State firms: Poorly managed, heavily indebted

Parliamentary audit finds countless irregularities at land ministry-affiliated companies
By Kim Bo-eun

Koreans often refer to state-run corporations as the ultimate workplace because these jobs not only pay well, but also guarantee work until retirement age. Plus, many of these companies offer additional perks like high performance-based bonuses, severance pay and expensive retirement gifts. Based on these extravagant benefits, you might expect these firms to post excellent profits, but annual parliamentary audits show that they are plagued with debt and corruption. This year’s audit was no exception. The recent National Assembly audit exposed poor management, especially at state-run firms under the Ministry of Land, Infrastructure and Transport headed by Suh Seoung-hwan. While the audit showed mounting debts at public corporations as a whole, firms under the land ministry accounted for 42 percent of the debt accumulated by all state-owned enterprises. Meanwhile, the audit showed these corporations have low levels of integrity, undue benefits for employees, and little willingness to change. Read more of this post

Dongbu and Hanjin groups will be under tighter scrutiny from financial authorities as the two conglomerates show possibilities of financial troubles

2013-11-11 16:10

Dongbu, Hanjin on watch list

Regulator detects signs of financial distress at firms
By Kim Rahn
Dongbu and Hanjin groups will be under tighter scrutiny from financial authorities as the two conglomerates show possibilities of financial troubles, officials said Monday. Although the groups have struggled to solve liquidity shortages, the authorities plan to spur them on in joint efforts with creditor banks. According to the Financial Supervisory Service (FSS) Monday, Dongbu and Hanjin agreed with their creditor banks this year to improve their financial structure. Read more of this post

Cash-strapped Korean local gov’ts seek to offload property

Cash-strapped local gov’ts seek to offload property

Cho Han-phil, Ji Hong-gu, Woo Sung-duk

2013.11.11 18:07:18

South Korea’s local authorities in financial woes have decided to put their property holdings up for sale. The move seems inevitable for local governments grappling with tax revenue shortfall and difficulties in raising capital for next year’s budget. Local governments plan to sell their property worth a total of around 1.3 trillion won ($1.2 billion, an estimate), according to the Maeil Business Newspaper’s analysis on the 2014 budget plans of city and province municipalities Monday.  Read more of this post

Cookers, chips and consoles: high-tech Japan’s odd parts

Last updated: November 10, 2013 1:30 pm

Cookers, chips and consoles: high-tech Japan’s odd parts

By Jennifer Thompson in Tokyo

Nostalgic portfolios highlight reluctance to restructure

Decades before the PlayStation and the Walkman saw the light of day, engineers at Sony flirted with the mundane rather than the high-tech. A primitive wooden rice cooker and electrically heated cushions were among the roll of household products manufactured by the Japanese electronics maker. Rivals such as Panasonic, Toshiba, Hitachi and Sharpfollowed suit, regarding their ability to offer a broad range of products and components as a source of strength. Read more of this post

U.S. popcorn makers could face long, expensive road to lose trans fats

U.S. popcorn makers could face long, expensive road to lose trans fats

Fri, Nov 8 2013

By Curtis Skinner

NEW YORK (Reuters) – Microwave popcorn makers could face a long and difficult task ridding their snacks of trans fats, if a U.S. Food and Drug Administration proposal to ban the additives goes into effect. Just ask Orville Redenbacher. Redenbacher’s, a division of ConAgra Foods Inc, spent six years changing its leading line of popcorn, company scientists said on Friday, a day after the FDA made its proposal, which the government said would save 7,000 lives a year. Read more of this post

China’s Online Shopping Marathon Zooms Off the Blocks

November 11, 2013

Online Shopping Marathon Zooms Off the Blocks

By SHANSHAN WANG and ERIC PFANNER

HANGZHOU, China — After moving into a new apartment in this city near Shanghai in August, Yuan Keru, a postgraduate student, and her boyfriend waited several months to buy furnishings for their new home. Finally, on Monday, they splurged. At midnight, Ms. Yuan logged on to her laptop, clicked on the website of Tmall, an e-commerce site, and began shopping. She selected a floor lamp, a carpet and some wallpaper. Her boyfriend picked out a set of earphones. Finally, they added a cozy touch: his and hers cotton slippers for the winter. Read more of this post

With Catalogs, Flipboard Dips Its Toe Into E-Commerce

With Catalogs, Flipboard Dips Its Toe Into E-Commerce

NOVEMBER 11, 2013 AT 6:27 AM PT

Mike Isaac

Just in time for the holidays, Flipboard is beginning to look more shopper-friendly. The startup, which has offered mobile magazines populated with news and editorial content from your various social streams, announced on Monday its new “catalogs” product, a way for users to browse and purchase items directly from Flipboard, much like the paper gift guides that flood mailboxes year-round. Read more of this post

Self-healing computers will change the world: Jeff Hawkins

Self-healing computers will change the world: Jeff Hawkins

November 11, 2013 – 10:45AM

Matthew Hall

In one man’s vision of the future, helpdesks and IT departments will be redundant because computers mimicking the human brain will self-heal. That’s if Jeff Hawkins has his way. A neuroscientist who previously founded mobile computing companies Palm and Handspring, Hawkins is developing software that mimics the human brain and can currently correct computer glitches without human intervention. Read more of this post

Same Time, Same Channel? TV Woos Kids Who Can’t Wait; In their efforts to attract children, television networks are starting to show programs online before they appear on old-fashioned TV

November 10, 2013

Same Time, Same Channel? TV Woos Kids Who Can’t Wait

By BRIAN STELTER

When Eric Nelson’s 6-year-old daughter, Charlotte, and 10-year-old son, Asa, discover that they cannot rewind or fast-forward a TV show, they are perplexed — and their father is, too. It is hard to explain the limitations of live television to children who have grown up in an on-demand world. “They say ‘live TV’ the way I say ‘doing my taxes’ — with resignation,” said Mr. Nelson, a literary agent in Manhattan. Read more of this post

Postal Service to Make Sunday Deliveries for Amazon

November 11, 2013

Postal Service to Make Sunday Deliveries for Amazon

By RON NIXON

WASHINGTON — The cash-short United States Postal Service, which has failed to win congressional approval to stop delivering mail on Saturdays to save money, has struck a deal with the online retailer Amazon.com to deliver the company’s packages on Sundays — a first for both, with obvious advantages for each. For the Postal Service, which lost nearly $16 billion last year, first-class mail delivery, particularly on Saturdays, is often a money loser, whereas package delivery is profitable. Read more of this post

Big Data’s Little Brother

November 10, 2013

Big Data’s Little Brother

By QUENTIN HARDY

SAN FRANCISCO — David Soloff is recruiting an army of “hyperdata” collectors. The company he co-founded, Premise, created a smartphone application that is now used by 700 people in 25 developing countries. Using guidance from Mr. Soloff and his co-workers, these people, mostly college students and homemakers, photograph food and goods in public markets. By analyzing the photos of prices and the placement of everyday items like piles of tomatoes and bottles of shampoo and matching that to other data, Premise is building a real-time inflation index to sell to companies and Wall Street traders, who are hungry for insightful data. Read more of this post

Japanese companies see Taiwan as bridge to China

November 10, 2013 6:30 pm

Japanese companies see Taiwan as bridge to China

By Sarah Mishkin in Taipei

When Japanese e-commerce company Rakuten decided to expand overseas, it looked first to Taiwan, whose close ties with Tokyo have long made it attractive to Japanese companies eager to escape slow growth at home. “You know how bad the economy has been in Japan – it has only recovered recently,” said Ejiri Yuichi, Rakuten Taiwan’s chief executive, of an economy that has been struggling to restart inflation after years of overall meagre growth. With real wages largely flat, “especially in the service industry, it has indeed been a difficult time”, he said. Read more of this post