Mafengwo CEO Chen Gang: Online Customized Tourism Service To Upend Traditional Travelling Industry
August 14, 2013 Leave a comment
Mafengwo CEO Chen Gang: Online Customized Tourism Service To Upend Traditional Travelling Industry
By Emma Lee on August 13, 2013
Different from mainstream tourism services of hotel reservation and ticket booking, Mafengwo.com, a travel guide service provider, aims to offer one-stop and customized products that better satisfy the needs of individual travelers, said the company’s CEO Cheng Gang at an interview held at 2013 China Internet Conference (source in Chinese).
Chen predicted that tourism industry will undergo fundamental transformation with the arrival of customized travelling service. Post-80s and post-90s who esteem individuality and familiar with Internet now constitute the major body of customers. Flight tickets and hotel reservation only will not satisfy their demands. According to data from Mafengwo, tourists who visit the Three George scenic sport in central China in groups slumped 10 percent year-on-year, signaling the customer’s demand for customized service. Read more of this post











