Management communication is not about command or pulling rank, but rather influence to ‘make things happen’

December 20, 2013 Leave a comment

PUBLISHED DECEMBER 10, 2013

From objective to outcome, via dialogue

Management communication is not about command or pulling rank, but rather influence to ‘make things happen’

NARENDRA AGGARWAL

Think about it: Difficult conversations often involve bad news, but leaders need to take time to think about how this is presented. – FILE PHOTO

AS managing a company becomes more complex with its growth in size and business diversity, mastering the art of management communication becomes critical to the success of the business. Rather than communicating to sell or negotiate contracts, management communication focuses on dialogue between colleagues in an organisational setting.It has grown into a new field of study. Hsieh Tsun-yan, a leading management consultant with 30 years’ experience in business, has led the development of a new course on the subject, which has been introduced as a required module for the 2013 intake of the National University of Singapore (NUS) Business School’s Master of Business Administration (MBA) programme.

Mr Hsieh, a former senior director with McKinsey and a member of NUS Business School’s management advisory board, said success in today’s business world depends on nailing the art of effective management communication. It forms the foundation of an influential leader.

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Kee Koon Boon (“KB”) is the co-founder and director of HERO Investment Management which provides specialized fund management and investment advisory services to the ARCHEA Asia HERO Innovators Fund (www.heroinnovator.com), the only Asian SMID-cap tech-focused fund in the industry. KB is an internationally featured investor rooted in the principles of value investing for over a decade as a fund manager and analyst in the Asian capital markets who started his career at a boutique hedge fund in Singapore where he was with the firm since 2002 and was also part of the core investment committee in significantly outperforming the index in the 10-year-plus-old flagship Asian fund. He was also the portfolio manager for Asia-Pacific equities at Korea’s largest mutual fund company. Prior to setting up the H.E.R.O. Innovators Fund, KB was the Chief Investment Officer & CEO of a Singapore Registered Fund Management Company (RFMC) where he is responsible for listed Asian equity investments. KB had taught accounting at the Singapore Management University (SMU) as a faculty member and also pioneered the 15-week course on Accounting Fraud in Asia as an official module at SMU. KB remains grateful and honored to be invited by Singapore’s financial regulator Monetary Authority of Singapore (MAS) to present to their top management team about implementing a world’s first fact-based forward-looking fraud detection framework to bring about benefits for the capital markets in Singapore and for the public and investment community. KB also served the community in sharing his insights in writing articles about value investing and corporate governance in the media that include Business Times, Straits Times, Jakarta Post, Manual of Ideas, Investopedia, TedXWallStreet. He had also presented in top investment, banking and finance conferences in America, Italy, Sydney, Cape Town, HK, China. He has trained CEOs, entrepreneurs, CFOs, management executives in business strategy & business model innovation in Singapore, HK and China.

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