Character is at the heart of global leadership
March 26, 2013 Leave a comment
CHARACTER IS AT THE HEART OF GLOBAL LEADERSHIP
By Professors Stewart Black and Allen Morrison – March 2013
Ironically, most people think that the higher you go, the more authority and control you have.But our research finds that in today’s complex, global environment, the higher you go, the more you get things done because of the goodwill and trust you develop, not because of your formal authority.As one C-suite executive put it to us, “I can make proclamations all day long but the world is just too big.There are too many places to hide.By the time I find out that they are not following through in Russia or wherever, it’s too late.It takes goodwill and trust–it takes personal relationships–to really make things happen on a global scale.“
Our research identified two primary aspects of personal character that lead to the trust and goodwill needed to get things done in a global business today.
Emotional connections
Global leaders need to establish personal, empathetic relationships with people from all backgrounds inside their company, and in the broader community. Doing this requires three distinct abilities: sincere interest in other people, a heightened ability to listen, and a strong capacity for understanding different viewpoints. Read more of this post


