Emotions as a negotiating tool; The Art of Negotiation: How to Improvise Agreement in a Chaotic World
February 7, 2014 Leave a comment
February 5, 2014 4:00 pm
Emotions as a negotiating tool
By Alicia Clegg
Nelson Mandela famously spent some of his time in prison studying Afrikaner history and teaching himself Afrikaans, the language of his jailers. He understood that being able to see the world through the eyes of his adversaries would be important in any future negotiations. Read more of this post





