Wal-Mart Can’t Reach GameStop’s Level in High-Margin Used Videogames; Selling used videogame boasts gross margins of 40-50%, compared with 20% for new game software and 5-10% on new game hardware
March 25, 2014 Leave a comment
Wal-Mart Can’t Reach GameStop’s Level
MIRIAM GOTTFRIED and JUSTIN LAHART
March 18, 2014 3:40 p.m. ET
GameStop’s stock fell on news that Wal-Mart is entering the used-videogame business>. But Heard on the Street’s Miriam Gottfried thinks the reaction is overblown. Photo: “Call of Duty” Activision.
In the world of videogames, it is tough to beat a seasoned professional.
That isn’t stopping Wal-Mart Stores WMT +0.12% from trying. The retail giant is angling for a piece of the high-margin used-videogame business dominated by GameStop.GME -3.42% Starting next week, Wal-Mart will begin letting customers trade in used videogames for anything it sells in its stores or online. It will then refurbish and sell the used games in its stores.
News of this sent GameStop shares down as much as 5% on Tuesday. But even Wal-Mart may find it tough to beat GameStop at its own game.
Wal-Mart isn’t the first to try. Best Buy, BBY +0.15% Amazon.com, AMZN +0.99%Blockbuster and Circuit City, and even Wal-Mart itself have made earlier forays. The attraction is clear: Selling used videogame products boasts gross margins of 40% to 50%, compared with 20% for new game software and 5% to 10% on new game hardware, according to R.W. Baird.
But so far, GameStop has defended its turf, thanks in part to being able to leverage a loyal customer base. Wal-Mart has emphasized its own ability to give customers flexibility in spending trade-in proceeds. Yet GameStop’s intense focus on the videogame niche may be its best defense.
Its loyalty program has more than 26 million U.S. members, accounting for about one-third of all videogame software sold. GameStop also has systems to track used inventory and pricing, plus the ability to refurbish products and use customer data to restock stores with used games based on supply and demand.
Granted, the used-game business is crucial for GameStop as more new videogame sales move online. So any threat to it should be taken seriously.
Still, Wal-Mart may attract a different demographic. Both retailers have roughly the same number of U.S. stores. But GameStop’s skew toward richer and more densely populated states.
Its locations also are easier for core customers to get to. Wal-Mart has more North Carolina locations than GameStop, for example. But the 10 GameStops closest to downtown Raleigh, N.C., are an average of 5.5 miles away, while the average Wal-Mart is 8.5 miles away. Meanwhile, in Chicago there are about three times as many GameStop as Wal-Mart locations.
For GameStop investors, Wal-Mart’s entrance shouldn’t mean game over.

