Managing the Intangible Aspects of a Project: The Affect of Vision, Artifacts, and Leader Values on Project Spirit and Success in Technology-Driven Projects
Zvi H. Aronson
Stevens Institute of Technology – Wesley J. Howe School of Technology Management
Aaron J. Shenhar
Rutgers, The State University of New Jersey – Rutgers Business School at Newark & New Brunswick
Peerasit Patanakul
Stevens Institute of Technology – Wesley J. Howe School of Technology Management
November 1, 2013
Howe School Research Paper No. 2013-22
Abstract:
Successful projects are often characterized by a unique spirit. Phase one results, based on 193 employees partaking in 60 projects across organizations, support a model positing that leader building activities affect employees’ emotions, attitudes, and behavioral norms that are focused on expected project outcomes, termed project spirit. Spirit affects employees’ contextual performance behavior, which in turn affects success as proposed. Phase two cases, designed to ground these results in technology driven project contexts, highlight the value of managing the project’s intangible aspects captured by spirit. Quantitative and qualitative findings imply that leaders can be coached to execute behaviors that generate a project’s spirit, which boosts contextual performance behavior and increases project success.
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