How Tiket Became Indonesia’s Biggest Ticketing Platform In Under 2 Years

How Tiket Became Indonesia’s Biggest Ticketing Platform In Under 2 Years

July 31, 2013

by Dewi Yuliani


Tiket is one of the biggest players in the online travel industry and has become an award winning platform for hotel, flight, and train ticket booking online in Indonesia. We just heard that June 2013 is definitely the best month for Tiket. Why? The Tiket teams reveals that it brought in more revenue last month (June) than it did in the whole of 2012. Natali Ardianto, the co-founder and CTO of Tiket was excited to say that “the growth is exponential!” and he also shared more figures with us.Celebrating its second birthday

This August, that’s tomorrow, Tiket will be celebrating its second birthday by giving IDR 200,000 ($20) discounts for hundreds of selected hotels partner. This is indeed a very good deal since Eid holiday is approaching in a few days and people will travel to other cities. You might want to start picking hotels and be ready to book by tomorrow. Furthermore, in a few weeks time, Tiket will be launching 100,000 international hotels (1,700 of them are direct contact hotels) and discounts up to 75 percent.

Icing on the cake for its ticket selling


The train booking feature was launched in September 2012 and it has been a unique selling point for Tiket since no other players in the online travel industry in Indonesia have the same feature. Natali informed us that Tiket’s partner, PT. Kereta Api Indonesia, started selling Lebaran train tickets 90 days before Eid. So last May, it recorded 1,000 transactions of Lebaran train tickets in less than 10 minutes at midnight.

Tiket also serves as an official ticket selling partner for events such as music concerts. This year, many concerts are being held in Indonesia, especially from the Korean music scene. Tiket’s revenue was $400,000 to $600,000 on the opening day of concert ticket sales. Natali added that “with all the stability, scalability, responsiveness and support that we gave to our promoters, some are now already appoint us as TMS (ticketing management system), where all their quota and ticketing are handed to us, and we distribute the tickets to our ticket box partners”.

Realtime payment system

Tiket has 14 realtime payment systems now in collaboration with six banks, one telco, and one cinema, where no manual bank transfer confirmation is needed. This helped Tiket get very valuable data about which payment method is gaining popularity and which one is not. Last but not least, the e-payments have recorded 500 percent growth in June compared to May.

Natali told us that he really hopes Tiket can outperform more in the third quarter since the first two quarters were very successful.

About bambooinnovator
Kee Koon Boon (“KB”) is the co-founder and director of HERO Investment Management which provides specialized fund management and investment advisory services to the ARCHEA Asia HERO Innovators Fund (, the only Asian SMID-cap tech-focused fund in the industry. KB is an internationally featured investor rooted in the principles of value investing for over a decade as a fund manager and analyst in the Asian capital markets who started his career at a boutique hedge fund in Singapore where he was with the firm since 2002 and was also part of the core investment committee in significantly outperforming the index in the 10-year-plus-old flagship Asian fund. He was also the portfolio manager for Asia-Pacific equities at Korea’s largest mutual fund company. Prior to setting up the H.E.R.O. Innovators Fund, KB was the Chief Investment Officer & CEO of a Singapore Registered Fund Management Company (RFMC) where he is responsible for listed Asian equity investments. KB had taught accounting at the Singapore Management University (SMU) as a faculty member and also pioneered the 15-week course on Accounting Fraud in Asia as an official module at SMU. KB remains grateful and honored to be invited by Singapore’s financial regulator Monetary Authority of Singapore (MAS) to present to their top management team about implementing a world’s first fact-based forward-looking fraud detection framework to bring about benefits for the capital markets in Singapore and for the public and investment community. KB also served the community in sharing his insights in writing articles about value investing and corporate governance in the media that include Business Times, Straits Times, Jakarta Post, Manual of Ideas, Investopedia, TedXWallStreet. He had also presented in top investment, banking and finance conferences in America, Italy, Sydney, Cape Town, HK, China. He has trained CEOs, entrepreneurs, CFOs, management executives in business strategy & business model innovation in Singapore, HK and China.

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