Creating customers for life in the everything-as-a-service (XaaS) economy

Creating customers for life in the everything-as-a-service (XaaS) economy

BY ESMERALDA SWARTZ 
ON OCTOBER 28, 2013

Search “everything-as-a service” (XaaS) and Google will spit out more than 1.5 billion results. Just based on its nomenclature, you can guess that XaaS is used to describe a variety of business models where almost anything can be delivered as-a-service — automobiles, wind turbines, jet engines and network devices are just a few examples. It’s not surprising that enterprises have begun to recognize the opportunity around the globe to transition business models to the cloud to take advantage of the XaaS trend. Gartner forecasts that the market for applications, application infrastructure and systems infrastructure delivered as public cloud services will reach $43 billion in 2015. Read more of this post

Samsung commemorates 20th anniversary of the Frankfurt Declaration, in which Lee’s call for a crisis-conscious business management philosophy, named New Management, began the strenuous and extraordinary transformation of a B2B parts manufacturer into a trendsetting global leader

Samsung lauds 2 decades of crises

Chairman Lee’s New Management born at emergency meeting

BY MOON GWANG-LIP [joe@joongang.co.kr]

Oct 29,2013

Samsung couple Samsung 20 years

Arguably the biggest success of Samsung Group is not semiconductors or displays or even the smartphones that have put the brand among the most famous and appreciated in the world. Those products, analysts say, are merely the fruit of the group’s biggest achievement: a continuing sense of crisis that many industrialists in history have tried to inculcate in their companies. Few have done it so well as Samsung’s Lee Kun-hee.  Read more of this post

Israeli company that pioneered flash drives has lessons for the start-up nation; M-Systems was a rare case of an Israeli start-up creating both a consumer hit and hundreds of jobs

Israeli company that pioneered flash drives has lessons for the start-up nation

M-Systems was a rare case of an Israeli start-up creating both a consumer hit and hundreds of jobs.

By Amitai Ziv | Oct. 29, 2013 | 6:11 PM

3820902339

“Dov had amazing timing. It couldn’t have been better,” says one former M-Systems employee, recalling the $1.5 billion sale in 2006 of the high-tech company that Dov Moran founded and led. “Today, the DiskOnKey is technology with a glorious past,” says the former employee, referring to the company’s brand name for its USB flash drive, an external digital memory device. “On the other hand, how would our lives have been in the 1980s without cassette tapes?” His meaning is clear – USB drives were a very important and useful product in their heyday, but no longer. But the story for the devices isn’t quite over. Fifteen years after they were first invented, USB flash drives continue to be sold throughout the world and the story of M-Systems continues to fuel Israeli high-tech dreams, as proof that Israel can spawn large technology companies. In addition, the proceeds from the buyout continue to finance and generate new startups to this day.

Read more of this post

Getting published is easy; getting noticed is trickier; How can writers make themselves heard in the age of blog and self-publishing saturation?

Getting published is easy; getting noticed is trickier

How can writers make themselves heard in the age of blog and self-publishing saturation? Japan authors offer a diverse range of views

BY GIANNI SIMONE

OCT 28, 2013

“Writers shouldn’t be afraid of using their imagination,” Hugh Ashton says, before launching into a quote from Sherlock Holmes: “When you have eliminated the impossible, whatever remains, however improbable, must be the truth.” Ashton, a Japan-based author of new Holmes material and other novels, takes the sleuth’s words very seriously. “I find his character and working practices can be applied to the writer’s trade,” he says. “Indeed, as long as the plot has some plausibility, it’s a good plot. There are some very strange things that happen in real life, after all,” he adds, explaining the message he takes from the words of Arthur Conan Doyle’s best-known character. Read more of this post

Walking the leadership tightrope

Walking the leadership tightrope

PUBLISHED: 4 HOURS 21 MINUTES AGO | UPDATE: 0 HOUR 6 MINUTES AGO

LYNDA GRATTON

If you’re a business leader today, you’re working to understand and balance the perspectives of an unprecedented variety of stakeholders, from NGOs that are becoming more voracious in their demands to workers who are increasingly hard to engage. And you’re doing so in a world that is more transparent and connected than ever before. It’s a tough challenge. I found myself reflecting on this recently while speaking with two business leaders in one of the world’s great pharmaceutical companies. The conversation turned to the growing complexity of the business environment, and the question was inevitably posed: what had I, as a business professor, managed to figure out about what it takes to succeed under such conditions? In no particular order, here are my thoughts: Read more of this post

The chairman of Tsui Wah Holdings (1314), Lee Yuen-hong, was but a humble cha chaan teng delivery boy when he started his working life in the 1960s

Serving up success
Karen Chiu
Monday, October 28, 2013

6_2013102801202639780leader2

The chairman of Tsui Wah Holdings (1314), Lee Yuen-hong, was but a humble cha chaan teng delivery boy when he started his working life in the 1960s. But through sheer hard work and perseverance, the 58-year-old is now the proud owner of the listed Tsui Wah chain, boasting 25 cha chaan teng in the territory, one in Macau and eight in the mainland. What sets Tsui Wah apart from other cha chaan teng is the ethos that Lee upholds. We have used our heart to keep the taste of local favorites at our eatery for nearly five decades, even in the face of challenges, Lee says, noting how the chain has evolved in an innovative manner to stay in step with the rapidly changing eating habits of Hongkongers. Read more of this post

Top bosses fear striking out; Increasing shareholder scrutiny is leading to a drop in top executives’ fixed pay

Top bosses fear striking out

October 27, 2013

John Collett

Increasing shareholder scrutiny is leading to a drop in top executives’ fixed pay.

Just the threat of facing a second strike makes directors more accountable. Photo: Jessica Shapiro

Rule changes to give shareholders more say over the pay arrangements of top executives are reining in excessive pay packets, according to researchers at Griffith University. The ”two-strikes” rule was legislated in 2011, and there is evidence that executive compensation is being curbed and boards of directors are paying more attention to shareholder views, says Associate Professor Reza Monem from the Griffith Business School. Read more of this post

How not to be a boss like Kevin Rudd; Don’t take all the glory or blame others for your mistakes. “The best companies are run from the bottom up. Rudd never recognised that. That was his mistake.”

How not to be a boss like Kevin Rudd

October 24, 2013

Adam Courtenay

Don’t take all the glory or blame others for your mistakes. Alex Hamill says it’s not uncommon to find bastards in leadership positions. It took just one word from former attorney-general Nicola Roxon to question not only the character of Kevin Rudd but his leadership. Delivering the John Button Memorial Lecture this month, Roxon called her former boss a “bastard”. The party never addressed his management problems or explained properly why he was dumped in favour of Julia Gillard, she said.

“The best companies are run from the bottom up. Rudd never recognised that. That was his mistake.”  Read more of this post

Getting published is easy; getting noticed is trickier; How can writers make themselves heard in the age of blog and self-publishing saturation?

Getting published is easy; getting noticed is trickier

How can writers make themselves heard in the age of blog and self-publishing saturation? Japan authors offer a diverse range of views

BY GIANNI SIMONE

OCT 28, 2013

“Writers shouldn’t be afraid of using their imagination,” Hugh Ashton says, before launching into a quote from Sherlock Holmes: “When you have eliminated the impossible, whatever remains, however improbable, must be the truth.” Ashton, a Japan-based author of new Holmes material and other novels, takes the sleuth’s words very seriously. “I find his character and working practices can be applied to the writer’s trade,” he says. “Indeed, as long as the plot has some plausibility, it’s a good plot. There are some very strange things that happen in real life, after all,” he adds, explaining the message he takes from the words of Arthur Conan Doyle’s best-known character. Read more of this post

Rising household debt threatens Asian banks: S&P

Rising household debt threatens Asian banks: S&P

BANGKOK, OCT 29:  

Rising household debt in East Asia could undermine the creditworthiness of some of the region’s banks, ratings agency Standard & Poor said on Tuesday. The warning was made in an S&P report evaluating the asset quality of banks in Malaysia, Thailand, Singapore, Korea, Hong Kong, and China. “Rising household debt fuelled by rapid loan growth and easy monetary conditions could weaken the credit quality of banks in Asia,” said S&P’s credit analyst Ivan Tan. “Potential asset bubbles and imbalances are building up in some countries, and could put the banks at risk.” Malaysia, Thailand, Singapore, and Korea have the highest household debt in Asia, according to the report, with banks in Malaysia and Thailand deemed the most vulnerable to non-performing loans in the household segment. The international credit rating agency said it did not anticipate “a sharp unwinding of household balance sheets” but warned that “a severe economic downturn leading to a rise in unemployment and a significant fall in property prices would hurt financial institutions.” It added that Asia’s major banks have generally healthy financial positions by global standards.

How Anxiety Can Lead Your Decisions Astray

How Anxiety Can Lead Your Decisions Astray

by Francesca Gino  |   8:00 AM October 29, 2013

High-stakes decisions — which can range from starting a business to consummating a joint venture to hiring or firing someone — have something in common: they involve high levels of uncertainty. When so much is unknown or unknowable, trying to decide what the right course of action might be triggers anxiety. In response, many of us seek the counsel of others to help us make these weighty decisions. Read more of this post

The Big Lesson from Twelve Good Decisions

The Big Lesson from Twelve Good Decisions

by Tom Davenport  |   8:00 AM October 28, 2013

How is it that managers facing high-stakes decisions, despite all the resources and knowledge available to them, often make them so poorly?  In large part, it’s because their whole perspective on decision-making is wrong. Managers think of major decisions as choices they must make in order for the work of the organization to proceed. The truth is that decision-making is work.  This simple shift in perspective – seeing big decisions as tasks to be managed – has huge implications. It means they should be approached with the same level of discipline and direction good managers bring to other areas.  It means everyone understands that decisions improve when the right people, tools, and processes are brought to bear on them. Read more of this post

Asia’s export engine stuck in neutral despite US uptick

Updated: Tuesday October 29, 2013 MYT 11:46:00 AM

Asia’s export engine stuck in neutral despite US uptick

HONG KONG: Asia’s once-reliable export engine remains stalled two years into a global economic recovery, raising concerns about the region’s competitiveness and its ability to motor through the next tough time for emerging markets. Exports from seven of East Asia’s biggest exporters – Japan, China, South Korea, Taiwan, Thailand, Hong Kong and Singapore – grew by just 0.8% in the third quarter, according to a Reuters analysis of national trade data, led by a 3.1% gain in exports to the US from the same three months of 2012. The data reinforces a worrying trend in a region where gross exports represent more than a third of its combined economic output: since peaking in 2010 as the global economy rebounded from financial crisis, Asia’s export growth has rapidly cooled. Read more of this post

In New York, How to Hothouse Your Tot; The pursuit of educational excellence is so competitive in New York that some babies are given personal tuition in French and Chinese, and four-year-olds are hothoused for the best schools

In New York, How to Hothouse Your Tot

The pursuit of educational excellence is so competitive in New York that some babies are given personal tuition in French and Chinese, and four-year-olds are hothoused for the best schools.

By Veronique Dupont on 10:24 am October 28, 2013.
New York City. The pursuit of educational excellence is so competitive in New York that some babies are given personal tuition in French and Chinese, and four-year-olds are hothoused for the best schools. Some of the richest, most competitive, most fashionable parents on the planet leave no stone unturned in the fight to provide their children with the upper hand. Babies who cannot even form sentences in their native English are signed up to “baby and me” lessons in Chinese or French in the ultra-trendy TriBeCa neighborhood of Manhattan. Read more of this post

Nature’s own walls, like reefs and marshes, have appeal and provide many other benefits, but questions remain on how much protection they would provide, especially in a major storm

October 28, 2013

Natural Allies for the Next Sandy

By HENRY FOUNTAIN

The floodwaters from Hurricane Sandy had barely receded in New York last fall when the suggestions started coming for ways to keep the city and other low-lying areas safe in future storms. Higher flood walls and more bulkheads were needed, some experts said. Others called for even bigger engineering projects, like storm-surge barriers, to keep the water at bay. But the most intriguing suggestions involved natural approaches. Why not return New York to its glory days as an oyster capital, some argued, and build reefs in the harbor that could help beat down a storm’s waves? Why not turn Lower Manhattan into an aquatic Shangri-La, fringing it in marshland that could reduce surging storm waters? Read more of this post

Jump-Starter Kits for the Mind; Low-level electric current offers promise, and potential perils, as a way to stimulate the brain, but many do-it-yourselfers aren’t waiting for confirmation. They’re rushing to buy kits online or hooking themselves

October 28, 2013

Jump-Starter Kits for the Mind

By KATE MURPHY

Whether it’s hitting a golf ball, playing the piano or speaking a foreign language, becoming really good at something requires practice. Repetition creates neural pathways in the brain, so the behavior eventually becomes more automatic and outside distractions have less impact. It’s called being in the zone. But what if you could establish the neural pathways that lead to virtuosity more quickly? That is the promise of transcranial direct current stimulation, or tDCS — the passage of very low-level electrical current through targeted areas of the brain. Several studies conducted in medical and military settings indicate tDCS may bring improvements in cognitive functionmotor skills and mood. Read more of this post

Formula One boss Bernie Ecclestone made “corrupt bargain” in bid to stay in position of influence in sport, court told

Bernie Ecclestone made ‘corrupt bargain’ to cling to power in Formula One

Formula One boss Bernie Ecclestone made “corrupt bargain” in bid to stay in position of influence in sport, court told

A German media company which claims it lost out as a result of the deal is taking legal action against Mr Ecclestone Photo: REX FEATURES

2:45PM GMT 29 Oct 2013

Bernie Ecclestone, the boss of Formula 1 motor racing, made a “corrupt bargain” in a bid to stay in a position of influence in the sport, the High Court has been told. Mr Ecclestone allegedly entered into an agreement with a banker to facilitate the sale of the Formula 1 group to a buyer chosen by him, Mr Justice Newey heard at the hearing in London. A German media company which claims it lost out as a result of the deal is taking legal action against Mr Ecclestone. Read more of this post

Giant mirrors bring winter sun to remote Norwegian village

Giant mirrors bring winter sun to remote Norwegian village

BY PIERRE-HENRY DESHAYES

AFP-JIJI OCT 29, 2013

fs20131030a1a-870x580

Sunrise: Three giant mirrors erected on the mountainside above Rjukan, Norway, reflect sunshine toward the center of the town below. | AFP-JIJI

OSLO – Residents of a remote village nestled in a steep-sided valley in southern Norway are about to enjoy winter sunlight for the first time ever thanks to giant mirrors. The mountains that surround the village of Rjukan are far from Himalayan, but they are high enough to deprive its 3,500 inhabitants of direct sunlight for six months a year. That was before a century-old idea, as old as Rjukan itself, was brought to life: to install mirrors on a 400-meter high peak to deflect sunrays toward the central square. “The idea was a little crazy, but madness is our middle name,” said Oeystein Haugan, a local project coordinator. Read more of this post

A hard look at Paul Reichmann’s long goodbye

A hard look at Paul Reichmann’s long goodbye

Peter Foster | 27/10/13 4:15 PM ET
The following Peter Foster column appeared September 22, 2009, as Paul Reichmann was about to loose control of the last vestiges of his retail empire.  Mr. Reichmann , 82, died last week.

Paul Reichmann was once the reigning genius not merely of Canadian business but of the global real estate industry. Now he is reportedly about to lose his stake in Canary Wharf, the spectacular London development whose construction sunk Olympia & York, the company he controlled, in 1991. His 8.45% share was apparently pledged as collateral for a loan that has been called. Read more of this post

There has been a sharp rise in the number of children receiving medical consultations for emotional problems, an expert said

Pressures pile on kids
Staff reporters
Tuesday, October 29, 2013

There has been a sharp rise in the number of children receiving medical consultations for emotional problems, an expert said. Psychiatrist Kathy Chan Po-man said she is now handling at least one such case every month as against one very several months 10 years ago. One out of every four children she treats is below the age of eight. Read more of this post

The revised consumer rights law, which includes a seven-day cooling-off period to return goods for refunds, has raised concerns among online shop owners about potential cost increases

Online shop owners fret over revision

Updated: 2013-10-29 09:01

By Xu Wei ( China Daily) Read more of this post

Shanghai’s two leading press groups merged to create the country’s biggest newspaper company

Merger creates biggest media group

By Ding Yining and Ye Zhen | October 29, 2013, Tuesday |  PRINT EDITION

Shanghai’s two leading press groups merged yesterday, creating the country’s biggest newspaper company and the new parent company of Shanghai Daily, in a bid to press ahead with reforms and develop multimedia platforms to drive growth. The merger between the Jiefang Daily Group and Wenhui-Xinmin United Press Group will create a consolidated group with total assets of 20.87 billion yuan (US$3.42 billion) and net assets of 7.626 billion yuan. Read more of this post

Despite R&D spending, China lags in innovation

Despite R&D spending, China lags in innovation

Updated: 2013-10-29 10:03

By Meng Jing ( China Daily)

0023ae606c3e13d957041d Read more of this post

Chinese telecoms accused of complicity in text spam

Chinese telecoms accused of complicity in text spam

Chen Chu-chun and Staff Reporter

2013-10-29

China’s three major telecom carriers have been accused of serving as accomplices to mobile spam firms in sending out a massive amount of “junk text.” The three companies have denied the accusation, raised in a broadcast by state broadcaster Central China Television. Mobile spam firms, which typically can rake in 3 million yuan (US$493,000) in monthly profits, can send out mass messages through special devices or computers. Read more of this post

China’s richest men give their thoughts on property market; Wahaha’s Zong: “No construction of new property should be allowed. Housing bubbles have formed and it would be terrible to build more houses”

China’s richest men give their thoughts on property market

Kao Hang and Staff Reporter

2013-10-29

Zong Qinghou, chairman of China’s largest beverage producer Wahaha Group, has called for a halt in housing construction, reports the Chinese-language Beijing Times. Zong, attending the second World Zhejiang Entrepreneurs Convention held in Hangzhou in eastern China’s Zhejiang province on Sunday, interrupted a speaker to say that “no construction of new property should be allowed.” The Wahaha chairman — the country’s second richest man — objected to the massive construction taking place across the country under the pretext of urbanization. He said that vacant housing is now evident not only in major cities but also in rural areas, noting: “housing bubbles have formed and it would be terrible to build more houses.” Read more of this post

China’s Chilling Effect for Investor Research; Why an unflattering analysis of a publicly listed company can land an investment researcher in jail

10.29.2013 19:39

China’s Chilling Effect for Investor Research

Why an unflattering analysis of a publicly listed company can land an investment researcher in jail

By staff reporters Wang Shenlu and Zhang Bing

(Beijing) – Shanghai investor Wang Weihua’s final microblog post October 12 was brief and ominous: “The police are coming.” Three days later, Wang’s family said he’d been taken into custody by police officers who traveled more than 3,600 kilometers to Wang’s Shanghai home from Urumqi, a city in China’s far west. Police gave the family a document saying Wang was detained on charges of fabricating and disseminating false information about securities and futures trading activity. They gave no additional information. Authorities in Urumqi, capital of the Xinjiang Uyghur Autonomous Region, have yet to release details of the case against Wang. The law says they have until November 11 to decide whether to file formal charges, or have him released. Read more of this post

Blind date TV shows in China have recently been criticized as tools to collect money illegally from single middle-aged men and young women, as the shows fail to introduce the men and women to each other

Blind dating shows in China scam contestants: CCTV

Staff Reporter

2013-10-28

Blind date TV shows in China have recently been criticized as tools to collect money illegally from single middle-aged men and young women, as the shows fail to introduce the men and women to each other, according to state broadcaster China Central Television. A recent CCTV program claimed that such TV shows are more like model contests showing off young girls in skimpy outfits. The women selected are usually looking to marry into extreme wealth. Read more of this post

Beijing steps up efforts to tackle industrial overcapacity

Beijing steps up efforts to tackle industrial overcapacity

Staff Reporter

2013-10-29

The Chinese government implemented policies last week to deal with excess capacity in industries nationwide, which will affect the evaluation criteria of local governments’ performance. The measure can be seen as part of the central government’s efforts to bring about economic reform and a structural transformation under President Xi Jinping’s leadership. Over the past few years, China has introduced industrial policies several times to control capacity, but the effects have not been evident. Read more of this post

Beijing divorces soar over property tax

Updated: Tuesday October 29, 2013 MYT 1:19:32 PM

Beijing divorces soar over property tax

BEIJING: Beijing’s divorce rate has soared as couples seek to avoid a property tax imposed earlier this year by using a loophole for those whose marriages end, state media reported Tuesday. Nearly 40,000 couples divorced in the Chinese capital in the first nine months of this year, up 41 percent on the same period in 2012, the Beijing Youth Daily said, citing official figures. Read more of this post

Tiananmen rumors go into overdrive

Tiananmen rumors go into overdrive
Mary Ma
Tuesday, October 29, 2013

Yesterday’s incident at Beijing’s Tiananmen Square was disturbing. A sports-utility vehicle plowed into a crowd before crashing and bursting into flames – killing five people and injuring 38 others. The question of whether it was a traffic accident or a suicide attack is uppermost on most people’s minds. There was a similar incident more than 30 years ago, when a taxi driver also plowed into a Tiananmen Square crowd, resulting in five deaths. In the past, official media usually refrained from reporting on such sensitive incidents. But this time around, they did so quickly. Read more of this post