Around 40% of phone numbers that listed companies in China provided to investors go unanswered or are constantly engaged
October 4, 2013 Leave a comment
Under 60% of Chinese listed companies answer the phone
Staff Reporter
2013-10-04
Around 40% of phone numbers that listed companies provided to investors go unanswered or are constantly engaged, according to the China Securities Investor Protection Fund Corporation, a securities supervisory body established by China’s State Council or cabinet. The corporation recently posed as an anonymous client and made three rounds of phone calls to 2,468 companies listed on China’s A-share market and published its results. Of the 7,404 phone calls the company made, around 58.7% were answered and their questions were properly addressed. Around 40.1% of their calls went unanswered while the remainder were busy or had another situation which prevented a satisfactory outcome. The company said it received valid and useful information in 85.3% of calls which were answered and around 91.7% of staff members answering the calls were polite and friendly. The percentage of answered phone calls was highest among companies listed in Hong Kong’s Growth Enterprise Market which allows growth companies to raise capital based on a strong disclosure principle. 73.7% of these companies picked up the phone. They were followed by the Small and Medium Enterprise Board, Shanghai Stock Exchange’s Main Board and Shenzhen Stock Exchange at 63.1%, 52.8% and 52.7%, respectively.
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