Tesco expands click-and-collect in Asia; The retailer is stepping up its efforts to be the world’s leading online grocery retailer with plans to open the click-and-collect at its hypermarket in Thailand

Tesco expands click-and-collect in Asia

The retailer is stepping up its efforts to be the world’s leading online grocery retailer with plans to open the click-and-collect at its hypermarket in Thailand.

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Tesco is now selling groceries online in 50 cities around the world, including Shanghai.

By Graham Ruddick

9:30PM BST 26 Oct 2013

Tesco is stepping up its efforts to be the world’s leading online grocery retailer and fighting back from a decline in global sales by launching a click-and-collect service in Asia. The retailer is to open the service at its hypermarket at Ramindra in Bangkok, Thailand. It will be the first time that a retailer has launched a click-and-collect service in Asia which allows customers to collect their online food orders from supermarkets.Tesco sales are falling around the world, putting pressure on the management team led by Philip Clarke, but the retailer believes that investment in digital retail can drive growth.

Tesco already offers click and collect in the UK, Poland, Hungary, the Czech Republic, Slovakia and Ireland.

As well as launching a click-and-collect service, Tesco plans to expand its online grocery offer outside Bangkok, to Chiang Mai and Pattaya.

Tesco is now selling groceries online in 50 cities around the world, including Shanghai.

Its global online sales are more than £3bn, which compares to £732m for Britain’s largest online-only retailer, Ocado.

John Christie, chief executive of Tesco’s Thailand business, which is called Tesco Lotus, said: “Online shopping has proved really popular with customers in Bangkok since we launched six months ago.

“It makes grocery shopping much more convenient for them, especially with the traffic in Bangkok.”

He added: “We’re adding capacity all the time.

“Click and collect has also proved hugely popular in the UK, so it’s a natural step to offer this as an option for customers in Thailand and demonstrates Tesco’s multichannel strength in this part of Asia.”

About bambooinnovator
Kee Koon Boon (“KB”) is the co-founder and director of HERO Investment Management which provides specialized fund management and investment advisory services to the ARCHEA Asia HERO Innovators Fund (www.heroinnovator.com), the only Asian SMID-cap tech-focused fund in the industry. KB is an internationally featured investor rooted in the principles of value investing for over a decade as a fund manager and analyst in the Asian capital markets who started his career at a boutique hedge fund in Singapore where he was with the firm since 2002 and was also part of the core investment committee in significantly outperforming the index in the 10-year-plus-old flagship Asian fund. He was also the portfolio manager for Asia-Pacific equities at Korea’s largest mutual fund company. Prior to setting up the H.E.R.O. Innovators Fund, KB was the Chief Investment Officer & CEO of a Singapore Registered Fund Management Company (RFMC) where he is responsible for listed Asian equity investments. KB had taught accounting at the Singapore Management University (SMU) as a faculty member and also pioneered the 15-week course on Accounting Fraud in Asia as an official module at SMU. KB remains grateful and honored to be invited by Singapore’s financial regulator Monetary Authority of Singapore (MAS) to present to their top management team about implementing a world’s first fact-based forward-looking fraud detection framework to bring about benefits for the capital markets in Singapore and for the public and investment community. KB also served the community in sharing his insights in writing articles about value investing and corporate governance in the media that include Business Times, Straits Times, Jakarta Post, Manual of Ideas, Investopedia, TedXWallStreet. He had also presented in top investment, banking and finance conferences in America, Italy, Sydney, Cape Town, HK, China. He has trained CEOs, entrepreneurs, CFOs, management executives in business strategy & business model innovation in Singapore, HK and China.

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