Priceline replaced its longtime chief executive with the boss of its most profitable hotel-booking unit, ending an 11-year tenure that oversaw one of the most dramatic turnarounds of the past decade
November 8, 2013 Leave a comment
Priceline’s Longtime CEO Hands Over Reins
DREW FITZGERALD
Updated Nov. 7, 2013 6:51 p.m. ET
Priceline.com Inc. PCLN -3.32% replaced its longtime chief executive with the boss of its most profitable hotel-booking unit, ending an 11-year tenure that oversaw one of the most dramatic turnarounds of the past decade. Chief Executive Jeffery Boyd, 56 years old, said he would hand the reins of the online travel company to Darren Huston, 47, a former Microsoft Corp. executive who has been running its Booking B.V. unit since 2011. Mr. Boyd will remain chairman of the company.The executive transition comes just weeks after Priceline’s share price exceeded the $1,000 mark—a redemption after the company’s spectacular collapse as the dot-com bubble burst when its share price fell to single digits, the company laid off staff and questions emerged about its future.
In the intervening decade, under Mr. Boyd’s leadership, the company best known for its name-your-own-price offers rebuilt its brand on the back of a few successful acquisitions, Booking.com chief among them. Those small online travel companies focused on largely untapped hotels in Europe and Asia. Priceline helped them grow by undercutting rivals’ commissions, abandoning earlier, less profitable plans for name-your-own-price businesses in groceries and beer.
That bet helped rebuild the company into one of the world’s biggest travel websites. Online travel agents including rivals Orbitz Worldwide Inc. OWW -2.10% and Expedia Inc. have also reaped their strongest growth in recent years from new business in Europe and Asia.
Priceline’s stock surged from single-digit lows around 2002—adjusting for a reverse stock split in 2003—to more than $1,000 in September, making it the first company listed in the S&P 500 to trade above that level in the index’s 56-year history. Priceline’s shares, which are up 65% so far this year, closed Thursday down 3.3% at $1,022.89.
“After 14 years at the company, I think it’s an appropriate time,” Mr. Boyd said in an interview.
Priceline’s overall profit continued to grow at a double-digit clip in the third quarter, jumping to $833 million from $596.6 million a year ago. Revenue surged 33% to $2.27 billion, driven by more bookings in Asia.
Travel-industry observers credit the company’s hands-off management style for its successful acquisitions. In a business that depends heavily on brand loyalty—websites spend billions of dollars a year to get travelers to visit their portal first—Priceline has kept names like Agoda.com, Booking.com, Kayak and Rentalcars.com under relatively independent leaders.
“Great autonomy has been given to the general managers and CEOs of the respective businesses,” said Sequoia Capital Chairman Michael Moritz, a well-known venture capitalist who invested early in travel brands including ITA Software, Kayak, Skyscanner and Google. “They have allowed those businesses to run for a large part as their managers see fit.”
Mr. Huston was promoted earlier this year to oversee Priceline’s international brands, a move that put him in pole position to lead the company. Mr. Huston will continue to be based in Amsterdam, where he will also continue to lead Booking.com, though Priceline will keep its Norwalk, Conn., headquarters.