Amazon Stops Taking Advance Orders for ‘Lego’ and Other Warner Videos; Amazon, embroiled in a standoff with a book publisher, is using the same hardball techniques with new movies from Warner Home Video

Amazon Stops Taking Advance Orders for ‘Lego’ and Other Warner Videos


JUNE 10, 2014 7:48 PM 21 Comments

The Everything Store is shrinking again. Amazon customers who want to order forthcoming Warner Home Video features, including “The Lego Movie,” “300: Rise of an Empire,” “Winter’s Tale” and “Transcendence,” are finding it impossible to do so.

The retailer’s refusal to sell the movies is part of its effort to gain leverage in yet another major confrontation with a supplier to become public in recent weeks.

In a standoff with the Hachette Book Group, Amazon is refusing to take advance orders and delaying shipments. Amazon and Hachette are wrangling over e-book terms. The retailer is in a third standoff in Germany, with the Bonnier Media Group.

Disputes between retailers and vendors happen every day. What is unusual here is not Amazon’s relentless desire to gain margin from its suppliers, but the suppliers’ growing resolve to hold the line. If other suppliers adopt the same attitude, that might have significant implications for Amazon’s pell-mell growth.

The confrontations indicate that Amazon’s long-stated desire to sell everything to everybody might be taking a back seat. The biggest book release in the middle of June is the new J. K. Rowling novel from Hachette; the biggest movie is “Lego.” Amazon is basically telling its customers to go elsewhere for them, which is a very un-Amazon thing to do.

Amazon started refusing preorders for the Time Warner movies in mid-May. That frustrated some customers, who voiced their displeasure on its forums.

“This has got to be the most eagerly awaited 2014 movie being released so far — kids movie, adults like it too, the first good 2014 film,” wrote one movie buff about “Lego.” “Oh well, Amazon may be digging their own grave if they keep this up.”

The retailer’s page for the movies says that customers’ only option is to sign up to be notified when they become available.

“The Lego Movie” is not even featured in Amazon’s list of forthcoming “Kids & Family” movies. Such lists are a big driver of preorders. The Blu-ray of “The Lego Movie,” due out next week, languishes at No. 18,183. The Blu-ray of “300” is ranked 105,389.

A Warner Bros. spokesman said it was the company’s “general policy not to comment on contract terms or any other proprietary information having to do with our partners.”

An Amazon spokesman declined to comment.

In the middle of the Hachette confrontation, Amazon issued a statement saying disputes with suppliers were routine. It also said people who really wanted the books immediately should go to a competitor.

There is no resolution in sight to the Hachette standoff. Amazon’s tactics with Warner Home Video are unlikely to provoke as much of an uproar, since DVDs do not carry the cultural weight of books. And the films are readily available from other vendors, including Target and Barnes & Noble. Neither does Amazon seem to be imposing lengthy shipping delays on the DVDs once they go on sale, one of the things that provoked particular ire with Hachette.

The delays with Hachette books took weeks to become public. So have the issues with the videos. “Considering all the press regarding Hachette it seems strange that no one is reporting this,” one commentator wrote on the Amazon forum.

One of the few websites that did notice something was going on with the movies was Digital Bits, which briefly noted that it had learned “through industry sources” that “preorders on Warner titles have been suspended” until there is a new contract.


About bambooinnovator
Kee Koon Boon (“KB”) is the co-founder and director of HERO Investment Management which provides specialized fund management and investment advisory services to the ARCHEA Asia HERO Innovators Fund (, the only Asian SMID-cap tech-focused fund in the industry. KB is an internationally featured investor rooted in the principles of value investing for over a decade as a fund manager and analyst in the Asian capital markets who started his career at a boutique hedge fund in Singapore where he was with the firm since 2002 and was also part of the core investment committee in significantly outperforming the index in the 10-year-plus-old flagship Asian fund. He was also the portfolio manager for Asia-Pacific equities at Korea’s largest mutual fund company. Prior to setting up the H.E.R.O. Innovators Fund, KB was the Chief Investment Officer & CEO of a Singapore Registered Fund Management Company (RFMC) where he is responsible for listed Asian equity investments. KB had taught accounting at the Singapore Management University (SMU) as a faculty member and also pioneered the 15-week course on Accounting Fraud in Asia as an official module at SMU. KB remains grateful and honored to be invited by Singapore’s financial regulator Monetary Authority of Singapore (MAS) to present to their top management team about implementing a world’s first fact-based forward-looking fraud detection framework to bring about benefits for the capital markets in Singapore and for the public and investment community. KB also served the community in sharing his insights in writing articles about value investing and corporate governance in the media that include Business Times, Straits Times, Jakarta Post, Manual of Ideas, Investopedia, TedXWallStreet. He had also presented in top investment, banking and finance conferences in America, Italy, Sydney, Cape Town, HK, China. He has trained CEOs, entrepreneurs, CFOs, management executives in business strategy & business model innovation in Singapore, HK and China.

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