Treasuries Loss Is Biggest in 3 Years as Fed Considers Tapering; Europe Bond Investors Lose in May as End of Cheap Cash Signaled

Treasuries Loss Is Biggest in 3 Years as Fed Considers Tapering

Treasuries recorded the steepest monthly loss since 2009 amid speculation the Federal Reserve could curtail its unprecedented monetary stimulus program if recent improvement in domestic economic data is sustainable.

U.S. government debt tumbled 1.8 percent in the month through May 30, the most since December 2009, according to Bank of America Merrill Lynch index data. Yields extended gains yesterday after a report showed consumer confidence rose in May to the highest level since 2007. A government report on June 7 is forecast to show the U.S. added 165,000 jobs in May and the unemployment rate remained at a four-year low of 7.5 percent. Read more of this post

Disney U: How Disney University Develops the World’s Most Engaged, Loyal, and Customer-Centric Employees

Disney U: How Disney University Develops the World’s Most Engaged, Loyal, and Customer-Centric Employees[Hardcover]

Doug Lipp (Author)


Publication Date: March 5, 2013

With a Foreword by Jim Cora, former Chairman of Disneyland International

“A leadership blueprint, applicable in any organization.” — Captain D. Michael Abrashoff, U.S. Navy (Ret.), and author of It’s Your Ship

“When I first arrived at The Walt Disney Company, I was surprised to find I had to go back to school–at Disney University! There, I learned the fundamentals of guest service that consistently gave Disney a tremendous advantage in the marketplace. Now, anyone can know these secrets of success thanks to Doug Lipp’s informative book. No matter what your business, the lessons taught at Disney University will prove invaluable.” — Michael Eisner, Former CEO and Chairman, The Walt Disney Company

When it comes to world-class employees, few organizations rival Disney. Famous for their friendliness, knowledge, passion, and superior customer service, Disney’s employees have been fueling the iconic brand’s wild success for more than 50 years.

How has Disney succeeded in maintaining such a powerful workforce for so many years? Why are so many corporations and executives drawn to study how Disney continues to exemplify service and leadership standards?

The Disney University, founded by Van France, trains the supporting cast that helps create the world-famous Disney Magic. Now, for the first time, the secrets of this exemplary institution are revealed. In Disney U, Doug Lipp examines how Van perpetuated Walt Disney’s timeless company values and leadership lessons, creating a training and development dynasty. It contains never-before-told stories from numerous Disney legends. These pioneers share behind-the-scenes success stories of how they helped bring Walt Disney’s dream to life.

Disney U reveals the heart of the Disney culture and describes the company’s values and operational philosophies that support the iconic brand. Doug Lipp lays out 13 timeless lessons Disney has used to drive profits and growth worldwide for more than half a century.

To this day, the Disney University continues to turn out some of the most engaged, loyal, and customer-centered employees the business world has ever seen. Using the lessons outlined in Disney U will set your organization on a path of sustained success. Read more of this post

Flat Army: Creating a Connected and Engaged Organization

Flat Army: Creating a Connected and Engaged Organization [Hardcover]

Dan Pontefract (Author)


Publication Date: April 8, 2013

Arms you with powerful tools for overcoming resistance to change and creating a culture of collaboration, engagement, and employee empowerment

Your people are your most valuable asset, and if you want them to excel (and your profits to soar), you’ll need to abandon your traditional command-and-control management style and adopt a collaborative, open leadership approach—one that engages and empowers your people. While this isn’t a particularly new idea, many leaders, while they may pay lip service to it, don’t really understand what it means. And most of those who do get it lack the skills for putting it into practice. In Flat Army you’ll find powerful leadership models and tools that help you challenge yourself and overcome your personal obstacles to change, while pushing the boundaries of organizational change to create a culture of collaboration.

Develops an integrated framework incorporating collaboration, open leadership, technologies, and connected learning

Shows you how to flatten the organizational pyramid and engage with your peoples in more collaborative and productive ways—without undermining your authority

Explains how to deploy a Connected Leader mindset, a Participative Leader Framework, and a Collaborative Leader Action Model

Arms you with powerful tools for becoming a more visible leader who demonstrates the qualities and capabilities needed to become an agent of positive change Read more of this post

Bread: The Story of Greggs; How a small family business became the high street favourite

Bread: The Story of Greggs [Kindle Edition]

Ian Gregg (Author)

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Publication Date: May 9, 2013

When Ian Gregg was just a boy he joined his father at work selling pies from his van to miners’ wives around Newcastle. Now retired, he can look back on a business that began as a husband-and-wife team in the 1930s, and survived a world war and two major recessions to become our favourite bakery, beloved by everyone from children to office workers to soldiers overseas.

Ian Gregg led the family firm as it grew, employing generations of families from around Newcastle and then becoming a public company with bakeries in Scotland and across the North, and now with shops on every high street. This is a story of extraordinary success, but it is also a triumphant tale of how doing right by your people makes for great business. Bucking every trend, Greggs have always put their customers, employees and local communities before quick profits for directors and shareholders. Their astounding record of charitable works includes hardship grants, an environment fund, sponsorship of the North East Children’s Cancer run and over £1 million raised annually for Children in Need.

Ian Gregg will donate all of his royalties and Greggs plc will donate all its profits from the sale of this book to the Greggs Foundation to help fund more Breakfast Clubs for children. Read more of this post

Bringing home the bread for 50 years: Ian Gregg helped take the bakery chain from a single shop to a £416m company with 1,600 branches and more than 20,000 staff

May 31, 2013 6:13 pm

Bringing home the bread for 50 years

By Natalie Graham


Ian Gregg, 74, led the eponymous family business from a single shop in 1964 on Tyneside into a public company in 1984 with several regional bakeries and 300 shops. Today, Greggs is a £416m company with 1,600 branches and more than 20,000 staff. The son of founder John Robson Gregg, he was just a boy when he first joined his father at work, selling pies from a van to miners’ wives in Newcastle. The company is currently the subject of Sky 1 documentary Greggs: More than Meats the Pie. Recently published is Bread, The Story of Greggs, in which Gregg records the company’s 80-year history. Read more of this post

George Washington, politician: The virtues of the pragmatic founding father are much missed nowadays

George Washington, politician: The virtues of the pragmatic founding father are much missed nowadays

Jun 1st 2013 |From the print edition


A SPECIAL rogues’ gallery at Mount Vernon, George Washington’s Virginia estate, displays portraits of three revolutionary leaders who went astray. Julius Caesar, Oliver Cromwell and Napoleon are portrayed as heroes with clay feet who toppled tyrannies only to grab absolute power for themselves. Washington was different, it is asserted. In guides’ commentaries and schoolboy-friendly action films (featuring artificial snow flurries and seats that throb with cannon fire) Mount Vernon rams home the message that America’s revolutionary commander-in-chief and first president had a genius for well-timed exits. A display depicts him resigning his military commission after biffing the British. The chair in which he decided to retire as president is pointed out as a national treasure. Washington’s supreme virtue, it is suggested—greater even than martial derring-do—was knowing when to leave, ensuring his country’s future as a civilian republic. Read more of this post

Your mega summer reading list: 200 books recommended by TEDsters

Your mega summer reading list: 200 books recommended by TEDsters

Posted by: Kate Torgovnick
May 31, 2013 at 2:00 pm EDT

Books can entertain, sucking you like a tornado into incredible new worlds. Books can teach, giving you a richer understanding of time periods, people and ideas you’ve never been exposed to. But books can do so much more.

In today’s talk, TED’s own Lisa Bu introduces us to the concept of “comparative reading,” the practice of reading books in pairs, to give deeper context and reveal new insights. Comparative reading not only helped Bu adjust to American culture after moving here from China for graduate school — it also helped her re-imagine her life and find new directions after her dream failed to come true. This personal, moving talk about the magic of books and resilience of the human spirit is a must-watch »

Every year at TED, we set up a bookstore filled with books recommended by TEDsters of note. Today, as you prepare for a summer filled with reading, we are releasing this incredible library of recommendations from this spring’s TED2013 bookstore. We’ll begin, of course, with Lisa Bu’s must-reads, followed by book recommendations from Rainn WilsonSarah KayBaratunde ThurstonMaria PopovaGuy RazChip KiddCindy GallopKeith YamashitaBill T. JonesSafwat SaleemRaney AronsonRaghava KKTiffany DufuChris KluweKaren Wickre and Colleen Keegan. Click the name to hop straight to their list. Let’s get started… Read more of this post

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